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Windows 7: Ethernet port in wall not working

19 Jun 2011   #1

Windows 7 Professional x64
 
 
Ethernet port in wall not working

Firstly i know this isnt specifically a windows 7 issue.

i am trying to connect via LAN to the router through the ethernet port in my room however no connection at all is achieved. What can i do?

My System SpecsSystem Spec
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19 Jun 2011   #2

Windows 7 Ultimate x86
 
 

Hi spinksy,
Are you sure that's an ethernet port? It could be a socket to connect a wired landline, in which case an ethernet cable plugged in there will be useless. If it IS an ethernet cable, then try connecting a friend's laptop there and see whether it works; if it doesn't, then it's probably an issue with the socket.
My System SpecsSystem Spec
19 Jun 2011   #3

Windows 7 Professional x64
 
 

thanks,
thats a good point. i just assumed it was an ethernet port as the router is connected to one just like it in the lounge room for distribution around the house. when i connect via LAN directly to the router it works so its not my laptop.

i am only trying to connect via LAN to hopefully achieve a faster speed than with the wireless, however if you could tell me now that that is pointless then i wont bother continuing.
My System SpecsSystem Spec
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19 Jun 2011   #4

Windows 7 Ultimate x86
 
 

The router has two kinds of (quite similar-looking) sockets; one goes to the phone line (in this case, probably the wall) and another goes to the computer. The phone cable is slightly smaller than the ethernet cable, so if you can identify them, you should be able to resolve the problem yourself. All the best.
If you would like to know why I got that doubt, well, when I was about ten years old (and very much a computer addict! ), I tried to use the internet by plugging the computer into the wall using a phone cable lying around; needless to say, I found myself facing the same situation as the one you mention.
My System SpecsSystem Spec
19 Jun 2011   #5

Windows 7 Professional x64
 
 

it is an ethernet port that i am refering to not the phone line port, from one of the outputs of the router the ethernet cord is connected to the wall, (to distribute to the rest of the house?, or someone has just plugged it in, i dont know)
My System SpecsSystem Spec
19 Jun 2011   #6

Windows 7 Ultimate x86
 
 

Uh-oh. Did you try connecting a friend's laptop? If that connects, then let's see what to do next. If it doesn't work either, then most likely there's something wrong with the socket itself. Check it out.
EDIT: If one of the outputs of the router goes to the socket; are yu trying to remove the router cable and connecting to that socket? Or are you connecting to another socket entirely?
My System SpecsSystem Spec
19 Jun 2011   #7

Windows 7 Professional x64
 
 

i am connecting to a different socket in a different room. a different laptop didnt work either.
My System SpecsSystem Spec
19 Jun 2011   #8

Microsoft Community Contributor Award Recipient

MS Windows 7 Professional 64-bit SP1
 
 

The first thing to test here is the Router, Take the laptop / PC to the router and plug it in see if it works, If it does then your wiring / socket is faulty!!
My System SpecsSystem Spec
19 Jun 2011   #9

Windows 7 Professional x64
 
 

yeah i did that first and it works, and im running off the wireless now so the router is fine for both wireless and LAN.
My System SpecsSystem Spec
19 Jun 2011   #10

Microsoft Community Contributor Award Recipient

Windows 7 Ultimate X64 SP1
 
 

Time to try a different cable?
Phone cable has 4 conducters, ethernet has 7.
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 Ethernet port in wall not working





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