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Windows 7: Win 7 64bit, no network or internet

18 Jul 2009   #1

windows 7 64 bit
 
 
Win 7 64bit, no network or internet

Hi, hopefully someone here can help me out with this problem, I've tried everything. I've scoured the web and tried everything people have suggested, nothing has worked. Thing is, I can't find anything concrete about whether or not this is a network card incompatibility issue as it seems some people have trouble, while others get online right off the bat without any problems.

I've got Windows 7 64 bit installed. I can't get on the network or the internet really. Bear with me as nothing has been 100% consistent in my troubleshooting.

Note that this is a wired machine I'm talking about, no wireless.

I've attached a screenshot of what I *typically* see. I'm saying typically because last night I was able to get to google.com briefly, but it took a good 10 minutes to load. Then internet was gone again.

The screenshot says I'm on the network, but I'm not really. My win 7 machine can't see my laptop and vice versa. The ping in the screenshot is a result of me trying to ping my router (192.168.0.1) from my win 7 box (192.168.0.10). Most of the packets don't make it at all, every now and then I get a REALLY slow response, and sometimes the ping actually says the response is coming from my win 7 box, not the router (note how some responses are from .0.1, while others are from .0.10). I'm not sure about this, but it also seems my successful responses are related to using ping -t, I *never* get anything but "timed out" using just ping.

I've got the win 7 box set up with a static IP, although I also tried doing it the dynamic way, made no difference at all.

I've tried every nic driver you can imagine. The card is the onboard nic on the Asus P5NSLI board - Marvell Yukon 88E8001/8003/8010. I don't know exactly which of those models is the exact one, but that's the driver I'm using under XP with no problems at all. I've tried the automatically detected drivers that come with win 7, as well as drivers for vista 64 and xp 64 installed in vista and xp mode. I've uninstalled drivers completely before installing different ones every time (with full shut downs between attempts). I'm currently running the windows 7 drivers directly from Marvell.

I've tried disabling and re-enabling devices on restart.

I've disabled IPv6, as well as the other 2 options that people in other threads suggest (sorry, I can't remember what they're called, I'm logged into XP right now to be able to type this up). I have it set to use IPv4.

I've even checked the registry and services to see if some services were running that were interfering. Found nothing.

No firewall or antivirus.

Also, the network and internet status indicator tends to bounce between no network/network, internet/no internet ... this obviously coincides with those times when my ping packets do in fact make it through to the router.

Anyone have any ideas? I know win 7 is in beta, but I'd really love to get this working if possible. Other than the networking issues, the OS is running beautifully. It's super fast, sound and video works without a problem, etc. It's literally just the nic issues that are getting in the way. I would think this is a driver issue, but I've tried literally every driver available for my card now.

Thanks in advance.



Attached Thumbnails
Win 7 64bit, no network or internet-screen.jpg  
My System SpecsSystem Spec
18 Jul 2009   #2

Win 8 Release candidate 8400
 
 
networking

Quote   Quote: Originally Posted by argh View Post
Hi, hopefully someone here can help me out with this problem, I've tried everything. I've scoured the web and tried everything people have suggested, nothing has worked. Thing is, I can't find anything concrete about whether or not this is a network card incompatibility issue as it seems some people have trouble, while others get online right off the bat without any problems.

I've got Windows 7 64 bit installed. I can't get on the network or the internet really. Bear with me as nothing has been 100% consistent in my troubleshooting.

Note that this is a wired machine I'm talking about, no wireless.

I've attached a screenshot of what I *typically* see. I'm saying typically because last night I was able to get to google.com briefly, but it took a good 10 minutes to load. Then internet was gone again.

The screenshot says I'm on the network, but I'm not really. My win 7 machine can't see my laptop and vice versa. The ping in the screenshot is a result of me trying to ping my router (192.168.0.1) from my win 7 box (192.168.0.10). Most of the packets don't make it at all, every now and then I get a REALLY slow response, and sometimes the ping actually says the response is coming from my win 7 box, not the router (note how some responses are from .0.1, while others are from .0.10). I'm not sure about this, but it also seems my successful responses are related to using ping -t, I *never* get anything but "timed out" using just ping.

I've got the win 7 box set up with a static IP, although I also tried doing it the dynamic way, made no difference at all.

I've tried every nic driver you can imagine. The card is the onboard nic on the Asus P5NSLI board - Marvell Yukon 88E8001/8003/8010. I don't know exactly which of those models is the exact one, but that's the driver I'm using under XP with no problems at all. I've tried the automatically detected drivers that come with win 7, as well as drivers for vista 64 and xp 64 installed in vista and xp mode. I've uninstalled drivers completely before installing different ones every time (with full shut downs between attempts). I'm currently running the windows 7 drivers directly from Marvell.

I've tried disabling and re-enabling devices on restart.

I've disabled IPv6, as well as the other 2 options that people in other threads suggest (sorry, I can't remember what they're called, I'm logged into XP right now to be able to type this up). I have it set to use IPv4.

I've even checked the registry and services to see if some services were running that were interfering. Found nothing.

No firewall or antivirus.

Also, the network and internet status indicator tends to bounce between no network/network, internet/no internet ... this obviously coincides with those times when my ping packets do in fact make it through to the router.

Anyone have any ideas? I know win 7 is in beta, but I'd really love to get this working if possible. Other than the networking issues, the OS is running beautifully. It's super fast, sound and video works without a problem, etc. It's literally just the nic issues that are getting in the way. I would think this is a driver issue, but I've tried literally every driver available for my card now.

Thanks in advance.
What build of win 7?
My System SpecsSystem Spec
18 Jul 2009   #3

windows 7 64 bit
 
 

Rc 7100
My System SpecsSystem Spec
.


18 Jul 2009   #4

 

Replace the LAN cable.
My System SpecsSystem Spec
18 Jul 2009   #5

windows 7 64 bit
 
 

OK, just tried 2 other cables that I know work, no change. I don't think that's the problem as even the original cable was pretty new, and all of them produce 0 problems when I'm booted into XP.
My System SpecsSystem Spec
18 Jul 2009   #6
Microsoft MVP

Win 7 Ultimate x64
 
 

You tried with the latest nForce drivers,

nForce Driver

No promises, but from what i can find elsewhere they should work with your 570i chipset.
My System SpecsSystem Spec
18 Jul 2009   #7

windows 7 64 bit
 
 

bummer, still nothing. No change at all after installing the nforce drivers.
My System SpecsSystem Spec
18 Jul 2009   #8
Microsoft MVP

Win 7 Ultimate x64
 
 

You didn't happen to install the "Network Management Tools" from that driver set or a previous one did you? Easiest way to check is to go to Programs and Features, and select Nvidia Drivers. If it is showing there select to only uninstall it, and then see if connectivity improves.

In case you're wondering the "Network Management Tools" is Nvidia's firewall, that has been prblematic at best since it first came out.
My System SpecsSystem Spec
18 Jul 2009   #9

windows 7 64 bit
 
 

Nope, didn't install it, and it doesn't show up in programs and features either.
My System SpecsSystem Spec
18 Jul 2009   #10

windows 7 64 bit
 
 

I noticed something else today. It didn't seem to be doing this yesterday, but now it keeps hanging my router, requiring a hard reboot of the router. Yesterday my laptop was fine being online all the time, now anytime I do anything on the win 7 box, I have to reboot the router or everything goes offline. Think this could be some kind of issue between an SMC 8014WG router and win 7?
My System SpecsSystem Spec
Reply

 Win 7 64bit, no network or internet





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