Quote: Originally Posted by seavixen32
Quote: Originally Posted by stubbyhs
Yes I have tried that, I can do nothing to do with wireless. It's as if the Wireless Card isn't there at all. Could the hardware be broken? Is there any way of testing it?
I will check that now. Also I am using an HP, not a Dell.
To check your wireless adapter, go to Start and type in cmd
, right-click cmd
and choose Run as Administrator
and accept the UAC prompt.
At the command prompt window type ipconfig /all
and press Enter
to run the command. Now type C:\results.txt
then press Enter
to run this command.
This will open Notepad with a list of the results for your wireless adapter, which you can save and post on here for our network experts to have a look at.
Okay, I'm doing this over the phone with someone atm, so this is getting a bit more difficult. Also, she's not the most computer literate:/
So I got her to do this, and watched her do it over screen share on skype, and I got her to type in the commands like you suggested.
The C:\results.txt didn't seem to work as a command to be typed in, sorry if this is wrong, I'm not good with cmd at all:/
The wireless adaptor didn't seem to show up though, only the LAN and the tunnel adaptors.
I also told her to restart the computer and do as BW suggested earlier by checking thorugh BIOS. However, she couldn't seem to find anything to do with the adaptors by herself so it's something I can look at when I get back.
Anyways, when the computer restarted it worked fine again. It's been out of service since Xmas but it worked fine now:/ Any idea what could have kicked it into action?
I grew wary of this random fix so I asked her to restart the computer again and it's down again.
Sorry this is a long post, there's just a lot of new info:/ So....any theories?
Thanks a lot,