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Windows 7: Can only connect to the internet in Safe Mode


22 Jun 2011   #1

Windows 7 32 bit
 
 
Can only connect to the internet in Safe Mode

Hello,

I'm running a Dell Inspiron 1525 with Windows 7 32 bit and a few weeks ago this laptop ceased to connect to the internet outside of safe mode with networking. I have searched through numerous forums and found many people with similar problems but none of the solutions seemed to work for me. I'll list what I can remember trying to try and help with a solution.

-I have reset IE
-I have tried a clean boot
-I've scanned for malware and viruses in normal and safe mode, all clean

I also have a second laptop running windows 7 64 bit that connects just fine. The Dell that does not work detects the internet in normal mode but gives an error message saying "the device or resource won't accept the connection"

I really appreciate any help that anyone can give.


My System SpecsSystem Spec
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22 Jun 2011   #2

Microsoft Windows 7 Ultimate: x64 (SP1)
 
 

Hello Amisshdj & Welcome to SevenForums

What kind of software did you scan for Malware?
- I suggest Malwarebytes
Do you have any virtual private network (VPN) configured? (Programs like Log me in Hamachi, used to connect two (or more) computers while playing on Local Area Network (LAN), which it's actually ain't. It's just a regular network.)

Can only connect to the internet in Safe Mode-sharingcenter.png

Do you have any software that could block your connection?

Welcome again!
Best Regards,
FredeGail


My System SpecsSystem Spec
22 Jun 2011   #3

Windows 7 32 bit
 
 

Malwarebytes is what I have been using. And this computer has never had anything like a hamachi server.
My System SpecsSystem Spec
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22 Jun 2011   #4

Windows 7 32 bit
 
 

My antivirus and firewall are also both shut off.
My System SpecsSystem Spec
23 Jun 2011   #5

Microsoft Windows 7 Ultimate: x64 (SP1)
 
 

Are you running on cable or wireless?

Best Regards,
FredeGail
My System SpecsSystem Spec
23 Jun 2011   #6

Windows 7 32 bit
 
 

I cannot connect either way.
My System SpecsSystem Spec
23 Jun 2011   #7

 

What antivirus? yes, I know you said it was off... but AV never really turns off
My System SpecsSystem Spec
23 Jun 2011   #8

Windows 7 32 bit
 
 

Symantec, I would uninstall it but the uninstaller never seems to work
My System SpecsSystem Spec
23 Jun 2011   #9

 

Lets check 2 things:

1st: Your proxy settings in IE.
- IE/Tools/Options/Connections/LAN Settings Make sure the proxy server is blank and UNCHECKED.

2nd: We'll check your host file.
- C:\windows\system32\drivers\etc\hosts
(standard installation path)
My System SpecsSystem Spec
23 Jun 2011   #10

Windows 7 32 bit
 
 

The proxy server box was not checked and I found the "hosts" file but what am I doing with it?
My System SpecsSystem Spec
Reply

 Can only connect to the internet in Safe Mode




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