Documents and Desktp Shortcuts have a transparent appearance


  1. Richard1982
    Posts : 1
    Windows 7 Professional 64 bit
       New #1

    Documents and Desktp Shortcuts have a transparent appearance


    System Spec:

    Windows 7 Professional edition 64 bit


    In my office, some of our users are having a very strange problem. Every now and again, a users documents and desktop shortcuts go transparent and have a little cross on them and cannot be opened. The only fix we have at present is to restart the PC.

    The documents and shorcuts point to items that are on a mapped network drives. Not all of the documents go like this, only certain ones.

    There are no certain users or documents that this happens too, its completely random.


    Does anyone know what might be causign this or where to look first for a solution?

    Thanks in advance
      My Computer
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  3. Anak
    Posts : 5,605
    Originally Win 7 Hm Prem x64 Ver 6.1.7600 Build 7601-SP1 | Upgraded to Windows 10 December 14, 2019
       New #2

    Hi! Richard1982, welcome to 7F :)

    It sounds like something is running a maintenance schedule similar to this:
    Windows 7 has a built in task schedule to clean up broken and unused links.
    Source in Dank60's reply here

    And the only way to fix them is to as you have found, is to break the cycle and re-start your machines.

    You could try Dank60's possible fix by going into Task Scheduler, and finding:
    Task Scheduler Library-Microsoft-Windows-Diagnosis.
    In the right hand pane, right click the task named Scheduled and click Disable.
    Your Mileage May Vary
      My Computer
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