Laptop wireless disconnects periodically (Sony VAIO)

Nusaik · 09 Jul 2011

Hello everyone.
I have a problem with the wireless connection of my laptop. It disconnects about every 30 minutes and then it reconnects after a few seconds. This happens when I'm at one my my parent's houses but not at my friends house.

This problem is particularly annoying when I'm in the middle of an online game of Age of Empires III because you get kicked out instantly when you lose the connection for even one second.

I don't know much about modems or routers but if you need more details about them I could look for them.
Also I couldn't find anything on Google or the forums but please send me a link if you find anything.

All help appreciated!

2xg · 09 Jul 2011

Hi Nusaik,

That seems to be interference with nearby wireless networks or electronics. Also, depending on how far your laptop is from their wireless router.

Next time that you stop by at your parents home, ask their permission first if they will let you do a minor change in their router settings, if they won't let you, perhaps another option is a wired connection.

On your next visit, please Install and run Xirrus Wi-Fi Inspector.
Click on the 'Show Networks' to display all wireless networks on the xirrus icon on your desktop of if you have one running in a corner. Tap the Printscreen key on your keyboard, open up Paint then choose Edit from the Menu and select Paste, then SAVE it. Upload and attached it here, click on Go Advanced and locate Manage Attachments Tab and attached the file.

Nusaik · 10 Jul 2011

Hi and thanks for the response. I've attached the screenshot from Xirrus Wi-Fi Inspector. The network Daan seems to have the same channel and frequency as our network (Admiralen) so I'm guessing this could have something to do with it?

seavixen32 · 10 Jul 2011

Type http://192.168.0.1/ into your browser window and that should bring up your router settings, from where you can change the channel it's currently using. I'd change it to Channel 6.

To get to your router settings you may or may not have to enter a user name and password.

I'm with Sky and the default for my router is Admin for the router name and Sky for the password if that's any help to you.

Nusaik · 10 Jul 2011

Thanks! I'll try changing my channel as soon as I can and I'll post my results :)

seavixen32 · 10 Jul 2011

OK, let's hope it does the trick.

2xg · 10 Jul 2011

Thanks for the Xirrus snap shot provided. That's a very busy neighborhood you have there. Definitely try changing the wireless channel to 6, let's hope that would do the trick.

Also, you may try refreshing your wireless connection by removing all current wireless profiles then reconnect again. Make sure that you type in the correct encryption to ensure a proper connection.
Wireless Network - Remove

Nusaik said:

Hi and thanks for the response. I've attached the screenshot from Xirrus Wi-Fi Inspector. The network Daan seems to have the same channel and frequency as our network (Admiralen) so I'm guessing this could have something to do with it?

Nusaik · 25 Jul 2011

Thanks for the help everyone!
Changing the channel solved my problem.

2xg · 25 Jul 2011

Thanks for posting back Nusaik. Glad it all worked out okay for you.

seavixen32 · 25 Jul 2011

Great to hear. Thanks for the update.

Laptop wireless disconnects periodically (Sony VAIO)

Laptop wireless disconnects periodically (Sony VAIO)

Networks screenshot