New
#1
IP Helper & HomeGroup
I'm unable to start the IP Helper service. This issue came up very recently when I did a system restore. When the computer booted up after restore, there was an error in event viewer stating that "the IP Helper Service terminated with the following error: The specified module could not be found." (Event ID 7023) It's the first time this computer has ever generated that error, and now it appears in EV each time the machine is booted. (I finally set it to manual startup instead of automatic just so I wouldn't get the error.) If I go into Services and try to start the IP Helper, I get an error 126 stating that windows can't find the module, although the iphelpsvc.dll is where it's supposed to be, and all relevant properties seem to be ok. Also, this same computer isn't visible in HomeGroups on the other 2 machines on my home network, although the network itself seems fine, we can all share files outside of the HomeGroup, and I can see the other computers from this one. Which would probably make someone wonder why I'm bothering trying to figure this out :) I'd just really like to find an answer and get this fixed. I've googled the IP Helper service and most of what I find is how to disable it. I think I have that covered
I understand there's some connection between HomeGroup and the IP Helper Service, but I'm not sure which is causing the problem and which is merely collateral damage. At this point, I've compared every setting I can think of to the settings on another of our computers, and they all match up, from Windows Firewall settings to HomeGroup password, network & workgroup names, network adapter settings, etc.
Basically, at this point, I'm looking for information on various scenarios that might cause IP Helper Service not to start. The dependencies all check out and are started. I'm not sure if the .dll file itself could be corrupted? Very hesitant to start digging any deeper in case I mess things up even more. At least now, the computer's humming for the most part.
Any input would be appreciated. I'm going in circles now with no new info. Thanks.