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Windows 7: Internet disconnects for a second

13 Jul 2011   #1

Windows 7 Home Premium 64bit
 
 
Internet disconnects for a second

Hello, I just got a new computer and I'm having internet problems. I used to use an old XP desktop with direct connection and it stayed connected, used my vista laptop with direct connection and it stayed connected, and now with my new Windows 7 desktop the internet does not stay connected. It just disconnects and reconnects in a split second. This interferes while I'm playing games (3 different games), it'll tell me I have lost connection, and when I check my internet connection it says I'm connected. Sometimes I see the little internet connection icon on the bottom say X then a little loading circle then back online in a second. It interferes when I'm streaming also. It happens every 10-30 min or so and it gets REALLY annoying. Anybody have similar problems? Any way to fix?

My System SpecsSystem Spec
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13 Jul 2011   #2

Windows 7 Ultimate SP1 64-Bit
 
 

Welcome to Windows Seven Forums.

Useful information here: Constant disconnects from my wireless - Microsoft Answers

I suspect there may be incompatibility issues between your games and Windows 7. Can you run the games in Compatibility Mode for Windows XP SP3?
My System SpecsSystem Spec
13 Jul 2011   #3

Windows 7 Home Premium 64bit
 
 

I did that and that problem still exists, and all the games do support Windows 7. Also that wouldn't solve for streaming problems either.
My System SpecsSystem Spec
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13 Jul 2011   #4

Windows 7 Ultimate x64 SP1
 
 

Please update your system specs so we know what kind of computer you have.
My System SpecsSystem Spec
14 Jul 2011   #5

Windows 7 Home Premium 64bit
 
 

Updated
My System SpecsSystem Spec
14 Jul 2011   #6

Windows 7 Ultimate x64 SP1
 
 

Did you install the Intel drivers for your motherboard (and did you get them directly from the Intel website for your board)?
My System SpecsSystem Spec
15 Jul 2011   #7

Windows 7 Home Premium 64bit
 
 

Yes, my drivers are installed and updated, but I don't know if they were from a site or not. I bought my computer in parts online and they built it, so they installed, updated, and tested everything for me.
My System SpecsSystem Spec
15 Jul 2011   #8
2xg
Microsoft MVP

Win7 & Win8 64bit
 
 

Hello,

You have mentioned that in your previous O/S's you have used a direct connection, no issues at all. Is your Windows 7 experiencing issue on a wireless or a wired connection?

For now, see if turning off power-saving mode on the network adapters would help. You may do this from Device Manager. Expand Network Adapters, right click on the problematic adapter, choose Properties, then Power Management Tab, uncheck the boxes.

Please post an update.
My System SpecsSystem Spec
15 Jul 2011   #9

Windows 7 Home Premium 64bit
 
 

Its connected to a wired connection. The same connection i've been using in my previous OSes.

On the bright side, I did what you instructed changing the power management and 2 hours in, so far so good. Streamed an episode of House and didn't get interrupted for the first time since I got this computer. Hopefully I'll get lucky and it wont disconnect again while gaming. I will update my status if it starts happening again.
My System SpecsSystem Spec
16 Jul 2011   #10

Windows 7 Home Premium 64bit
 
 

Sad to say, problem still exists. It was working fine for a couple hours, then started coming back, but not as often. Before every 10-30 min, now its about every hour or so, more or less.
My System SpecsSystem Spec
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