Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Unable to USE internet connection (WiFi)


16 Jul 2011   #1

Windows 7 7600 RTM x64
 
 
Unable to USE internet connection (WiFi)

Hey.
I'll jump straight to my problem to keep things short.
I seem unable to use my WiFi connectivity on my notebook. By this I mean that I cannot surf the internet or download anything using download managers <IDM and uTorrent>.
However, strange as it may be, Windows is able to connect to the microsoft update servers and carry on the Windows updates. So I guess it's not a driver problem.

I started experiencing problems with network connectivity a few days back, when my notebook would automatically disconnect from the network when my dad would connect on his notebook. I tried setting the IPv4 IP and DNS manually (thinking it might be a network conflict?) but that didn't solve the issue.

Anyways. Now I CAN connect to the internet while I'm surfing the net on dad's notebook. That is, it shows it is connected to the network and windows updates work fine. But the main problem still persists, dad's notebook switched on or not.

I haven't tried a wired connection yet - I don't have an ethernet cable. .__.

My drivers are up-to-date.

Extra info, might be unnecessary:
I've tried Google Chrome, Firefox 4, IE9.

Chrome says: Error 137 (net::ERR_NAME_RESOLUTION_FAILED): Unknown error.

uTorrent says it has a "listen error" and asks me to change the listen port.

I can PING update.msdn.com from CMD.
I can PING Google, gmail.com, wikipedia.com, yahoo.com, youtube.com.
I can PING 192.168.1.3 (dad's laptop)

BUT I CANNOT OPEN THE SITES IN MY WEB BROWSERS. Annoying.
-_-'



Relevant part of my ipconfig /all:

Windows IP Configuration

Host Name . . . . . . . . . . . . : Elessar
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) WiFi Link 1000 BGN
Physical Address. . . . . . . . . : 00-1E-64-74-ED-26
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::e88e:d528:eca9:af5d%11(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.4(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Saturday, July 16, 2011 5:17:26 PM
Lease Expires . . . . . . . . . . : Tuesday, July 19, 2011 5:17:31 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 301997668
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-7F-BF-90-00-26-9E-85-A4-69
DNS Servers . . . . . . . . . . . : 174.127.86.224
208.67.222.222
NetBIOS over Tcpip. . . . . . . . : Enabled

My notebook:
HP DV6 1360US
Intel Core 2 Duo
4GB DDR3 SDRAM
Mobility Radeon 4650HD 1GB
Intel(R) WiFi Link 1000BGN

Please let me know if any other information is required.
Thanks for any help.
Payod.

My System SpecsSystem Spec
.

19 Jul 2011   #2

Windows 7 7600 RTM x64
 
 

uh. did anyone even read this? .__.
My System SpecsSystem Spec
19 Jul 2011   #3

Windows 7 Ultimate 64 bit
 
 

Have you checked your system for any malware, spyware and Virus's? Sometimes these can reak havoc on your internet connection. If that doesn't work, a system restore to a point and time before you started experiencing your disconnect issue.
My System SpecsSystem Spec
.


19 Jul 2011   #4

Windows 7 Ultimate N 64-bit
 
 

u have a ipv4 address and v6, have tried taking off v6 as it could have an issue with that, without any more info couldnt say though.
My System SpecsSystem Spec
20 Jul 2011   #5

Windows 7 7600 RTM x64
 
 

Quote   Quote: Originally Posted by richyrichuk View Post
u have a ipv4 address and v6, have tried taking off v6 as it could have an issue with that
Didn't help. =(


Quote   Quote: Originally Posted by richyrichuk View Post
without any more info couldnt say though.
what else do you need to know? Please ask. =)
My System SpecsSystem Spec
20 Jul 2011   #6

Windows 7 7600 RTM x64
 
 

Quote   Quote: Originally Posted by bassfisher6522 View Post
Have you checked your system for any malware, spyware and Virus's? Sometimes these can reak havoc on your internet connection. If that doesn't work, a system restore to a point and time before you started experiencing your disconnect issue.
NAV didn't detect anything. I do full system scans on a regular basis (twice a week). Running MalwareBytes just in case.

After the NAV scan I tried restore. Didn't help either.

Hope MalwareBytes detects something and fixes it. =(
My System SpecsSystem Spec
20 Jul 2011   #7
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

See if resetting the Hosts file helps ...

Download the http://www.funkytoad.com/download/HostsXpert.zip
HostsXpert 4.3 - Hosts File Manager
  • Unzip HostsXpert 4.3 - Hosts File Manager to a convenient folder such as C:\HostsXpert
  • Click HostsXpert.exe to Run HostsXpert 4.3 - Hosts File Manager from its new home
  • Click "Make Hosts Writable?" in the upper right corner (If available).
  • Click Restore Microsoft's Hosts file and then click OK.
  • Click the X to exit the program.
  • Note: If you were using a custom Hosts file you will need to replace any of those entries yourself.
My System SpecsSystem Spec
21 Jul 2011   #8

Windows 7 7600 RTM x64
 
 

Quote   Quote: Originally Posted by Jacee View Post
See if resetting the Hosts file helps ...

Download the http://www.funkytoad.com/download/HostsXpert.zip
HostsXpert 4.3 - Hosts File Manager
  • Unzip HostsXpert 4.3 - Hosts File Manager to a convenient folder such as C:\HostsXpert
  • Click HostsXpert.exe to Run HostsXpert 4.3 - Hosts File Manager from its new home
  • Click "Make Hosts Writable?" in the upper right corner (If available).
  • Click Restore Microsoft's Hosts file and then click OK.
  • Click the X to exit the program.
  • Note: If you were using a custom Hosts file you will need to replace any of those entries yourself.
Nope, the hosts file was fine (I didn't download the app though). I should have mentioned this earlier, apologies. First thing I did was check my hosts file, and uninstall DNSKong (use it for adblocks). It was a Malware after all (or some kind of infection in the registry )


Quote   Quote: Originally Posted by bassfisher6522 View Post
Have you checked your system for any malware, spyware and Virus's? Sometimes these can reak havoc on your internet connection. If that doesn't work, a system restore to a point and time before you started experiencing your disconnect issue.
MalwareBytes found an infection in the registry. =)
Turns out MalwareBytes is better than NAV. =D

The problem is now solved. Thanks a lot for all your help and support. =)

+rep.

Payod.
My System SpecsSystem Spec
21 Jul 2011   #9

Windows 7 Ultimate SP1 64-Bit
 
 

Thanks for letting us know.
My System SpecsSystem Spec
24 Nov 2011   #10

windows 7 home premium 64 bit
 
 

hi.. i had this same issue with my hp laptop.. im using spyware as an antivirus scan. but could not detect any viruses. can you help me on how you made yours work? thank you
My System SpecsSystem Spec
Reply

 Unable to USE internet connection (WiFi)




Thread Tools




Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 10:28 PM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33