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Windows 7: Unidentified Public Network With No Internet Access Help!


23 Jul 2011   #1

Windows 7 64 Bit
 
 
Unidentified Public Network With No Internet Access Help!

Hey guys, I am new here and I saw how helpful you all were so I decided to ask for some help.
Just today I got a new E4200 router and for some reason I can not connect to the internet. Although on my old router I could connect just fine The Network and Sharing Center Says that I am connected to an Unidentified Public Network with no internet access. I am directly connected to the router via an Ethernet cable. When I run ipconfig/all this is what I get:
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Image 17>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Image17-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NVIDIA nForce Networking Controller #2
Physical Address. . . . . . . . . : 00-04-4B-17-98-62
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NVIDIA nForce Networking Controller
Physical Address. . . . . . . . . : 00-04-4B-17-98-63
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::d9ba:5947:603e:44f9%11(Preferred)
Autoconfiguration IPv4 Address. . : 169.254.68.249(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 234882123
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-AD-DB-D3-00-04-4B-17-98-63

DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{DAD3EE73-CCE5-4AFC-BFF9-6A5EBEE92BE9}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{1849B92A-42F9-4E3C-B6E9-694DA24508A0}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 12:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

C:\Users\Image 17>


C:\Users\Image 17>
Any help would be appreciated guys




Attached Thumbnails
Unidentified Public Network With No Internet Access Help!-asd.png  
My System SpecsSystem Spec
.

23 Jul 2011   #2

Windows 7 Ultimate 32bit
 
 

on the bottom of the router you will see a http:// address... load it into you web browser and setup for internet access. leave the ethernet cable connected to the router through port 1. and the internet port connected to the internet modem (if thats your access)
My System SpecsSystem Spec
24 Jul 2011   #3
2xg
Microsoft MVP

Win7 & Win8 64bit
 
 

Hello,

See if changing the Public Network to Private Network helps.

A Power Cycle might also help.

Disable/Enable your Network Adapter.

Updating your NVIDIA driver might also help.

An update will be appreciated.
My System SpecsSystem Spec
.


24 Jul 2011   #4

MS Windows 7 Ultimate SP1 64-bit
 
 

Rotsen,
Fluffing out your System Specs would be helpful:

UPDATE YOUR SEVENFORUMS SYSTEM SPECS


User CP (3rd item in the top menu bar) |
in left-hand column, under Your Profile, Edit System Spec |


Use Speccy - System Information - Free Download
and/or SIW to gather info for filling in the blanks.

Do me a favor. Please add the word laptop or desktop to the “system manufacturer” block.

Provide full windows version info, such as provided by Speccy:
MS Windows 7 Ultimate 64-bit SP1

Use the “Other Info” block for Optical Reader, Mouse, touchpad, wifi adapter, speakers, monitor

Scroll down and click on the SAVE CHANGES button.
My System SpecsSystem Spec
16 Feb 2012   #5

windows 7 64bit home premium
 
 
Unidentified Public Network With No network Access Help!

hi. pliz help me, i am really stuck. my toshiba l670d will not access the network via the wired LAN cable. it how accesses the wireless network without a problem. have tried everything posted in other forums like putting "obtain ip automatically" in tcp/ipv4 properties, disabled bonjour in services, put in ip, dns n gateway values in tcp/ip4 properties but there is not change. i did the ipconfig /all and got this:

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\USER>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : UUSER-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : mshome.net
uz.ac.zw
System Quarantine State . . . . . : Not Restricted


Wireless LAN adapter Wireless Network Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
Physical Address. . . . . . . . . : 70-F1-A1-AA-0C-0D
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : uz.ac.zw
Description . . . . . . . . . . . : Realtek RTL8191SE Wireless LAN 802.11n PC
I-E NIC
Physical Address. . . . . . . . . : 70-F1-A1-AA-0C-0D
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::585b:9a3d:e638:921c%12(Preferred)
IPv4 Address. . . . . . . . . . . : 10.70.44.231(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Lease Obtained. . . . . . . . . . : Thursday, 16 February, 2012 7:58:47 AM
Lease Expires . . . . . . . . . . : Thursday, 16 February, 2012 5:58:47 PM
Default Gateway . . . . . . . . . : 10.70.1.100
DHCP Server . . . . . . . . . . . : 10.17.0.5
DHCPv6 IAID . . . . . . . . . . . : 326168993
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-13-DA-CC-86-88-AE-1D-52-C9-13

DNS Servers . . . . . . . . . . . : fe80::4956:a240:ca02:2b16%12
10.50.7.178
10.200.3.242
10.200.3.241
Primary WINS Server . . . . . . . : 10.17.1.150
NetBIOS over Tcpip. . . . . . . . : Enabled
Connection-specific DNS Suffix Search List :
mshome.net

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : uz.ac.zw
Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
Physical Address. . . . . . . . . : 88-AE-1D-52-C9-13
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::d01c:7615:9eaa:dfaa%10(Preferred)
Autoconfiguration IPv4 Address. . : 169.254.223.170(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 243838493
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-13-DA-CC-86-88-AE-1D-52-C9-13

DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.uz.ac.zw:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{5CB8FC2C-6CEE-4603-AA12-498CE486D0F1}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Reusable ISATAP Interface {EA07E182-F0BB-4522-A24C-5E419F2D3FC7}:


Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : uz.ac.zw
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Reusable ISATAP Interface {E2358B78-26DC-4023-834B-FEE95B1BF709}:


Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

there is a time it rarely gets access but it is short lived. pliz help me get connected onto my network
My System SpecsSystem Spec
16 Feb 2012   #6
2xg
Microsoft MVP

Win7 & Win8 64bit
 
 

Welcome to Seven Forums,

Try assigning Static IP.
How to Assign a Static IP Address in XP, Vista, or Windows 7 - How-To Geek
Quote   Quote: Originally Posted by resourcedude View Post
hi. pliz help me, i am really stuck. my toshiba l670d will not access the network via the wired LAN cable. it how accesses the wireless network without a problem. have tried everything posted in other forums like putting "obtain ip automatically" in tcp/ipv4 properties, disabled bonjour in services, put in ip, dns n gateway values in tcp/ip4 properties but there is not change. i did the ipconfig /all and got this:

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\USER>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : UUSER-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : mshome.net
uz.ac.zw
System Quarantine State . . . . . : Not Restricted


Wireless LAN adapter Wireless Network Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
Physical Address. . . . . . . . . : 70-F1-A1-AA-0C-0D
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : uz.ac.zw
Description . . . . . . . . . . . : Realtek RTL8191SE Wireless LAN 802.11n PC
I-E NIC
Physical Address. . . . . . . . . : 70-F1-A1-AA-0C-0D
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::585b:9a3d:e638:921c%12(Preferred)
IPv4 Address. . . . . . . . . . . : 10.70.44.231(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Lease Obtained. . . . . . . . . . : Thursday, 16 February, 2012 7:58:47 AM
Lease Expires . . . . . . . . . . : Thursday, 16 February, 2012 5:58:47 PM
Default Gateway . . . . . . . . . : 10.70.1.100
DHCP Server . . . . . . . . . . . : 10.17.0.5
DHCPv6 IAID . . . . . . . . . . . : 326168993
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-13-DA-CC-86-88-AE-1D-52-C9-13

DNS Servers . . . . . . . . . . . : fe80::4956:a240:ca02:2b16%12
10.50.7.178
10.200.3.242
10.200.3.241
Primary WINS Server . . . . . . . : 10.17.1.150
NetBIOS over Tcpip. . . . . . . . : Enabled
Connection-specific DNS Suffix Search List :
mshome.net

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : uz.ac.zw
Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
Physical Address. . . . . . . . . : 88-AE-1D-52-C9-13
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::d01c:7615:9eaa:dfaa%10(Preferred)
Autoconfiguration IPv4 Address. . : 169.254.223.170(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 243838493
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-13-DA-CC-86-88-AE-1D-52-C9-13

DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.uz.ac.zw:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{5CB8FC2C-6CEE-4603-AA12-498CE486D0F1}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Reusable ISATAP Interface {EA07E182-F0BB-4522-A24C-5E419F2D3FC7}:


Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : uz.ac.zw
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Reusable ISATAP Interface {E2358B78-26DC-4023-834B-FEE95B1BF709}:


Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

there is a time it rarely gets access but it is short lived. pliz help me get connected onto my network
My System SpecsSystem Spec
17 Feb 2012   #7

windows 7 64bit home premium
 
 

hi. i tried the static ip but still no change. when i run the diagnostic tool, it says it cant identify the problem.
My System SpecsSystem Spec
17 Feb 2012   #8
2xg
Microsoft MVP

Win7 & Win8 64bit
 
 

Have you ran any Anti-spyware/anti-malware software? I use superantispyware Free edition. If this didn't help, you might want to do an image restore if available or a Clean install.
Quote   Quote: Originally Posted by resourcedude View Post
hi. i tried the static ip but still no change. when i run the diagnostic tool, it says it cant identify the problem.
My System SpecsSystem Spec
18 Feb 2012   #9

Windows 7 Ultimate X64
 
 

I work in ISP technical support and we see things like this all the time.

A usual fix for this, assuming your familiar with Command Prompt - MAKE SURE TO RUN AS ADMINISTRATOR

Then run the following commands, one at a time.


netsh int ip reset
netsh int tcp reset
netsh advfirewall reset
netsh winsock reset

Then shut down your machine, unplug the power to both your modem and your router. Plug modem back in and WAIT FOR THE INTERNET LIGHT to come back on, then plug router back in. Boot up your computer and you should be able to connect to the internet. If this doesn't help let me know.
My System SpecsSystem Spec
20 Feb 2012   #10

windows 7 64bit home premium
 
 

hi Timmah
still not working.....
My System SpecsSystem Spec
Reply

 Unidentified Public Network With No Internet Access Help!




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