Unidentified Public Network With No Internet Access Help!

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  1. Posts : 1
    Windows 7 64 Bit
       #1

    Unidentified Public Network With No Internet Access Help!


    Hey guys, I am new here and I saw how helpful you all were so I decided to ask for some help.
    Just today I got a new E4200 router and for some reason I can not connect to the internet. Although on my old router I could connect just fine The Network and Sharing Center Says that I am connected to an Unidentified Public Network with no internet access. I am directly connected to the router via an Ethernet cable. When I run ipconfig/all this is what I get:
    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Users\Image 17>ipconfig/all

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : Image17-PC
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Ethernet adapter Local Area Connection 2:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : NVIDIA nForce Networking Controller #2
    Physical Address. . . . . . . . . : 00-04-4B-17-98-62
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Ethernet adapter Local Area Connection:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : NVIDIA nForce Networking Controller
    Physical Address. . . . . . . . . : 00-04-4B-17-98-63
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::d9ba:5947:603e:44f9%11(Preferred)
    Autoconfiguration IPv4 Address. . : 169.254.68.249(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.0.0
    Default Gateway . . . . . . . . . :
    DHCPv6 IAID . . . . . . . . . . . : 234882123
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-AD-DB-D3-00-04-4B-17-98-63

    DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
    fec0:0:0:ffff::2%1
    fec0:0:0:ffff::3%1
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Tunnel adapter isatap.{DAD3EE73-CCE5-4AFC-BFF9-6A5EBEE92BE9}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter isatap.{1849B92A-42F9-4E3C-B6E9-694DA24508A0}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 12:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    C:\Users\Image 17>


    C:\Users\Image 17>
    Any help would be appreciated guys
    Attached Thumbnails Attached Thumbnails Unidentified Public Network With No Internet Access Help!-asd.png  
      My Computer


  2. Posts : 87
    Windows 7 Ultimate 32bit
       #2

    on the bottom of the router you will see a http:// address... load it into you web browser and setup for internet access. leave the ethernet cable connected to the router through port 1. and the internet port connected to the internet modem (if thats your access)
      My Computer


  3. 2xg
    Posts : 2,377
    Win7 & Win8 64bit
       #3

    Hello,

    See if changing the Public Network to Private Network helps.

    A Power Cycle might also help.

    Disable/Enable your Network Adapter.

    Updating your NVIDIA driver might also help.

    An update will be appreciated.
      My Computer


  4. Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       #4

    Rotsen,
    Fluffing out your System Specs would be helpful:

    UPDATE YOUR SEVENFORUMS SYSTEM SPECS


    User CP (3rd item in the top menu bar) |
    in left-hand column, under Your Profile, Edit System Spec |


    Use Speccy - System Information - Free Download
    and/or SIW to gather info for filling in the blanks.

    Do me a favor. Please add the word laptop or desktop to the “system manufacturer” block.

    Provide full windows version info, such as provided by Speccy:
    MS Windows 7 Ultimate 64-bit SP1

    Use the “Other Info” block for Optical Reader, Mouse, touchpad, wifi adapter, speakers, monitor

    Scroll down and click on the SAVE CHANGES button.
      My Computer


  5. Posts : 4
    windows 7 64bit home premium
       #5

    Unidentified Public Network With No network Access Help!


    hi. pliz help me, i am really stuck. my toshiba l670d will not access the network via the wired LAN cable. it how accesses the wireless network without a problem. have tried everything posted in other forums like putting "obtain ip automatically" in tcp/ipv4 properties, disabled bonjour in services, put in ip, dns n gateway values in tcp/ip4 properties but there is not change. i did the ipconfig /all and got this:

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Users\USER>ipconfig /all

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : UUSER-PC
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    DNS Suffix Search List. . . . . . : mshome.net
    uz.ac.zw
    System Quarantine State . . . . . : Not Restricted


    Wireless LAN adapter Wireless Network Connection 2:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
    Physical Address. . . . . . . . . : 70-F1-A1-AA-0C-0D
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Wireless LAN adapter Wireless Network Connection:

    Connection-specific DNS Suffix . : uz.ac.zw
    Description . . . . . . . . . . . : Realtek RTL8191SE Wireless LAN 802.11n PC
    I-E NIC
    Physical Address. . . . . . . . . : 70-F1-A1-AA-0C-0D
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::585b:9a3d:e638:921c%12(Preferred)
    IPv4 Address. . . . . . . . . . . : 10.70.44.231(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.0.0
    Lease Obtained. . . . . . . . . . : Thursday, 16 February, 2012 7:58:47 AM
    Lease Expires . . . . . . . . . . : Thursday, 16 February, 2012 5:58:47 PM
    Default Gateway . . . . . . . . . : 10.70.1.100
    DHCP Server . . . . . . . . . . . : 10.17.0.5
    DHCPv6 IAID . . . . . . . . . . . : 326168993
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-13-DA-CC-86-88-AE-1D-52-C9-13

    DNS Servers . . . . . . . . . . . : fe80::4956:a240:ca02:2b16%12
    10.50.7.178
    10.200.3.242
    10.200.3.241
    Primary WINS Server . . . . . . . : 10.17.1.150
    NetBIOS over Tcpip. . . . . . . . : Enabled
    Connection-specific DNS Suffix Search List :
    mshome.net

    Ethernet adapter Local Area Connection:

    Connection-specific DNS Suffix . : uz.ac.zw
    Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
    Physical Address. . . . . . . . . : 88-AE-1D-52-C9-13
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::d01c:7615:9eaa:dfaa%10(Preferred)
    Autoconfiguration IPv4 Address. . : 169.254.223.170(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.0.0
    Default Gateway . . . . . . . . . :
    DHCPv6 IAID . . . . . . . . . . . : 243838493
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-13-DA-CC-86-88-AE-1D-52-C9-13

    DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
    fec0:0:0:ffff::2%1
    fec0:0:0:ffff::3%1
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Tunnel adapter isatap.uz.ac.zw:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter isatap.{5CB8FC2C-6CEE-4603-AA12-498CE486D0F1}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Teredo Tunneling Pseudo-Interface:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Reusable ISATAP Interface {EA07E182-F0BB-4522-A24C-5E419F2D3FC7}:


    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . : uz.ac.zw
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Reusable ISATAP Interface {E2358B78-26DC-4023-834B-FEE95B1BF709}:


    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    there is a time it rarely gets access but it is short lived. pliz help me get connected onto my network
      My Computer


  6. 2xg
    Posts : 2,377
    Win7 & Win8 64bit
       #6

    Welcome to Seven Forums,

    Try assigning Static IP.
    How to Assign a Static IP Address in XP, Vista, or Windows 7 - How-To Geek
    resourcedude said:
    hi. pliz help me, i am really stuck. my toshiba l670d will not access the network via the wired LAN cable. it how accesses the wireless network without a problem. have tried everything posted in other forums like putting "obtain ip automatically" in tcp/ipv4 properties, disabled bonjour in services, put in ip, dns n gateway values in tcp/ip4 properties but there is not change. i did the ipconfig /all and got this:

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Users\USER>ipconfig /all

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : UUSER-PC
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    DNS Suffix Search List. . . . . . : mshome.net
    uz.ac.zw
    System Quarantine State . . . . . : Not Restricted


    Wireless LAN adapter Wireless Network Connection 2:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
    Physical Address. . . . . . . . . : 70-F1-A1-AA-0C-0D
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Wireless LAN adapter Wireless Network Connection:

    Connection-specific DNS Suffix . : uz.ac.zw
    Description . . . . . . . . . . . : Realtek RTL8191SE Wireless LAN 802.11n PC
    I-E NIC
    Physical Address. . . . . . . . . : 70-F1-A1-AA-0C-0D
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::585b:9a3d:e638:921c%12(Preferred)
    IPv4 Address. . . . . . . . . . . : 10.70.44.231(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.0.0
    Lease Obtained. . . . . . . . . . : Thursday, 16 February, 2012 7:58:47 AM
    Lease Expires . . . . . . . . . . : Thursday, 16 February, 2012 5:58:47 PM
    Default Gateway . . . . . . . . . : 10.70.1.100
    DHCP Server . . . . . . . . . . . : 10.17.0.5
    DHCPv6 IAID . . . . . . . . . . . : 326168993
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-13-DA-CC-86-88-AE-1D-52-C9-13

    DNS Servers . . . . . . . . . . . : fe80::4956:a240:ca02:2b16%12
    10.50.7.178
    10.200.3.242
    10.200.3.241
    Primary WINS Server . . . . . . . : 10.17.1.150
    NetBIOS over Tcpip. . . . . . . . : Enabled
    Connection-specific DNS Suffix Search List :
    mshome.net

    Ethernet adapter Local Area Connection:

    Connection-specific DNS Suffix . : uz.ac.zw
    Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
    Physical Address. . . . . . . . . : 88-AE-1D-52-C9-13
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::d01c:7615:9eaa:dfaa%10(Preferred)
    Autoconfiguration IPv4 Address. . : 169.254.223.170(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.0.0
    Default Gateway . . . . . . . . . :
    DHCPv6 IAID . . . . . . . . . . . : 243838493
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-13-DA-CC-86-88-AE-1D-52-C9-13

    DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
    fec0:0:0:ffff::2%1
    fec0:0:0:ffff::3%1
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Tunnel adapter isatap.uz.ac.zw:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter isatap.{5CB8FC2C-6CEE-4603-AA12-498CE486D0F1}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Teredo Tunneling Pseudo-Interface:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Reusable ISATAP Interface {EA07E182-F0BB-4522-A24C-5E419F2D3FC7}:


    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . : uz.ac.zw
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Reusable ISATAP Interface {E2358B78-26DC-4023-834B-FEE95B1BF709}:


    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    there is a time it rarely gets access but it is short lived. pliz help me get connected onto my network
      My Computer


  7. Posts : 4
    windows 7 64bit home premium
       #7

    hi. i tried the static ip but still no change. when i run the diagnostic tool, it says it cant identify the problem.
      My Computer


  8. 2xg
    Posts : 2,377
    Win7 & Win8 64bit
       #8

    Have you ran any Anti-spyware/anti-malware software? I use superantispyware Free edition. If this didn't help, you might want to do an image restore if available or a Clean install.
    resourcedude said:
    hi. i tried the static ip but still no change. when i run the diagnostic tool, it says it cant identify the problem.
      My Computer


  9. Posts : 8
    Windows 7 Ultimate X64
       #9

    I work in ISP technical support and we see things like this all the time.

    A usual fix for this, assuming your familiar with Command Prompt - MAKE SURE TO RUN AS ADMINISTRATOR

    Then run the following commands, one at a time.


    netsh int ip reset
    netsh int tcp reset
    netsh advfirewall reset
    netsh winsock reset

    Then shut down your machine, unplug the power to both your modem and your router. Plug modem back in and WAIT FOR THE INTERNET LIGHT to come back on, then plug router back in. Boot up your computer and you should be able to connect to the internet. If this doesn't help let me know.
      My Computer


  10. Posts : 4
    windows 7 64bit home premium
       #10

    hi Timmah
    still not working.....
      My Computer


 
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