Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Laptop cannot connect to either wireless or wired networks

10 Aug 2011   #1

Windows 7 Home Premium 64bit
 
 
Laptop cannot connect to either wireless or wired networks

Hello,
I have had a Acer Aspire 5742-6814 for a month or so now. Yesterday it suddenly would not connect to the wireless network in my apartment and won't connect to a wired network either. It says that the wireless drivers are up to date and it just stopped working out of nowhere. I tried connecting to my school wireless network and that would not work either. I have tried some of the solutions that I have seen including:
  • Resetting modem in apartment.
  • Checking "Connect even if network is not broadcasting its name (SSID)" (which seemed to work for some people with similar problems).
I really have no idea what is wrong or if it some kind of hardware issue. I can provide any further details. Any help that could be given will be greatly appreciated.


My System SpecsSystem Spec
.

10 Aug 2011   #2
2xg
Microsoft MVP

Win7 & Win8 64bit
 
 

Welcome to SF,

What type of Security or Firewall Software do you have installed - Norton, McAfee etc...?

Check your browser settings for any proxy servers, remove it if found.
How to Remove a Proxy Server | eHow.com

Verify that all your Network Services are Started.
Click on Start, type services.msc then press enter.
• COM+ Event System (for WZC issues)
• Computer Browser
• DHCP Client
• DNS Client
• Network Connections
• Network Location Awareness
• Remote Procedure Call (RPC)
• Server
• TCP/IP Netbios helper
• Wireless Zero Configuration ( XP wireless configurations only)
• WLAN AutoConfig ( Vista wireless configurations only)
• Workstation

Please post an update of your progress.
My System SpecsSystem Spec
10 Aug 2011   #3

Windows 7 Home Premium 64bit
 
 

2xg,

I have Webroot Internet Security. I talked with Acer, since I am still under limited warranty, after telling me to try what I had already done, they told me to go into Safe Mode with Networking and see if I could connect. I still couldn't. So they told me that the next step was to go to a restore point a week or so ago, which I had already tried. So finally they told me I would have to restore to factory default settings.

This seems to have worked, for now. Unfortunately, I had ants in my pants and wanted to get it done as quickly as possible, since I need it for various purposes, so I didn't have a chance to try what you said before performing the reset. I will go through now however and make sure that everything is in order.

The reset seems to have worked, so I assume that it was not a hardware problem, but unfortunately I am not really sure what was the real problem since I just dropped a big bomb on it.
My System SpecsSystem Spec
.


10 Aug 2011   #4

win7 ultimate / virtual box
 
 

If a factory reset fixed it that would suggest a program you had installed, normally antivirus or spyware tool or registry repair had damaged removed or blocked a critical system file or service needed to network

having said that a factory reset can fix or remove malware so thats a possibility ?

dont use registry cleaners and only install one single trusted AV with windows firewall should suffice
My System SpecsSystem Spec
11 Aug 2011   #5
2xg
Microsoft MVP

Win7 & Win8 64bit
 
 

Thanks for letting us know that the factory reset resolved your issue.
Quote   Quote: Originally Posted by Chabvis View Post
2xg,

I have Webroot Internet Security. I talked with Acer, since I am still under limited warranty, after telling me to try what I had already done, they told me to go into Safe Mode with Networking and see if I could connect. I still couldn't. So they told me that the next step was to go to a restore point a week or so ago, which I had already tried. So finally they told me I would have to restore to factory default settings.

This seems to have worked, for now. Unfortunately, I had ants in my pants and wanted to get it done as quickly as possible, since I need it for various purposes, so I didn't have a chance to try what you said before performing the reset. I will go through now however and make sure that everything is in order.

The reset seems to have worked, so I assume that it was not a hardware problem, but unfortunately I am not really sure what was the real problem since I just dropped a big bomb on it.
My System SpecsSystem Spec
Reply

 Laptop cannot connect to either wireless or wired networks




Thread Tools



Similar help and support threads for2: Laptop cannot connect to either wireless or wired networks
Thread Forum
Laptop can't discover/connect to wireless networks. Network & Sharing
How do you connect a laptop with 2 wireless interfaces to 2 networks Network & Sharing
My laptop connect to wireless networks except my network Network & Sharing
laptop can detect but not connect to wireless networks Network & Sharing
Help, I cant connect to any wireless networks! Network & Sharing
Can't connect to certain wireless networks Network & Sharing
Win 7 (Pro) will not connect to wireless Networks Network & Sharing

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 03:31 AM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33