Thanks for the welcome,
Yes you are right. Actually it is both a modem and a router. Setup to provide both wireless and/or ethernet connectivity. The modem has 4 ethernet jacks, none of which lite up when connected to my pc.
As I said in my initial query, Verizon has been able to verify that the modem/router is in proper working order.
I contacted ASUS the mfgr. of my computer and they directed me to dowload the following file; RTL8111BCRTL8112L_LAN_V735222009_WIN7, located on their website under Downloads under LAN Adapters/drivers.
I have downloaded and tried to install this file. Everything appears to go fine until the very end of the installation. I get the following Alert message:
The Realtek Network Controller was not found. If Dep Sleep mode is enabled please plug the cable.
I have no idea as to what this means. Any help that you might offer would be greatly appreciated as this is becoming extremely frustrating.
thanks again,
slbailey