Troubleshoot and Diagnostic Policy not started

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  1. Posts : 5,605
    Originally Win 7 Hm Prem x64 Ver 6.1.7600 Build 7601-SP1 | Upgraded to Windows 10 December 14, 2019
       #21

    There is something going on with those .dll files needed to run the DPS. I am seeing solutions from registry edits to Group Policy changes, but not one solid solution.

    There are permissions broken, and files that are not linking up in order to get the DPS to run.
    Have you tried creating, and using a different User with Admin rights to see if that makes a difference?

    Not yet, but I am afraid you may have to run that Repair Install or better still, a Clean Install.

    It seems the best solution so far .
      My Computer


  2. Posts : 161
    Windows 7 Ultimate x64
    Thread Starter
       #22

    @Anak, I have run check disk followed by scannow and...didn't work.

    Gone through BitD and found nothing relevant.

    Event logs....

    The HomeGroup Provider service depends on the Function Discovery Provider Host service which failed to start because of the following error:
    The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

    The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:
    The dependency service or group failed to start.

    And.....

    The Diagnostic System Host service terminated with the following error:
    The requested control is not valid for this service.
      My Computer


  3. Posts : 968
    Windows 7 Ultimate x64
       #23

    I guess you could open up group policy and enable it and set it you can do this under computer configuration: Type group in the search bar and click on edit group policy. Navigate to the place in the screen shots and make the selections and click apply. You'll know immediately if it works when you run the tool again there no need for reboot.
    Attached Thumbnails Attached Thumbnails Troubleshoot and Diagnostic Policy not started-1.png   Troubleshoot and Diagnostic Policy not started-2.png  
      My Computer


  4. Posts : 161
    Windows 7 Ultimate x64
    Thread Starter
       #24

    Anak said:
    Have you tried creating, and using a different User with Admin rights to see if that makes a difference?
    No, but I have read this "The Diagnostic Policy Service is not running" - Microsoft Answers

    "This issue may occur when the account Trusted installer is missing the permissions for the key below:
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\DPS\Parameters
    Permission needed: Full Control, Read"

    I checked and Trusted Installer was there with the permissions, but I noticed other locations only had "read" permission.
      My Computer


  5. Posts : 968
    Windows 7 Ultimate x64
       #25

    stonebear said:
    Anak said:
    Have you tried creating, and using a different User with Admin rights to see if that makes a difference?
    No, but I have read this "The Diagnostic Policy Service is not running" - Microsoft Answers

    "This issue may occur when the account Trusted installer is missing the permissions for the key below:
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\DPS\Parameters
    Permission needed: Full Control, Read"

    I checked and Trusted Installer was there with the permissions, but I noticed other locations only had "read" permission.
    That's what mine is set at: nevermind I got ya...
    Attached Thumbnails Attached Thumbnails Troubleshoot and Diagnostic Policy not started-1.png  
      My Computer


  6. Posts : 161
    Windows 7 Ultimate x64
    Thread Starter
       #26

    seth500 said:
    I guess you could open up group policy and enable it and set it you can do this under computer configuration: Type group in the search bar and click on edit group policy. Navigate to the place in the screen shots and make the selections and click apply. You'll know immediately if it works when you run the tool again there no need for reboot.
    Thanks - didn't work. :)
      My Computer


  7. Posts : 161
    Windows 7 Ultimate x64
    Thread Starter
       #27

    seth500 said:
    stonebear said:
    Anak said:
    Have you tried creating, and using a different User with Admin rights to see if that makes a difference?
    No, but I have read this "The Diagnostic Policy Service is not running" - Microsoft Answers

    "This issue may occur when the account Trusted installer is missing the permissions for the key below:
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\DPS\Parameters
    Permission needed: Full Control, Read"

    I checked and Trusted Installer was there with the permissions, but I noticed other locations only had "read" permission.
    That's what mine is set at:

    Mine too for trusted installer...would you mind seeing what permissions are set for the others please? Mine are "read" only. I didn't mean trusted installer was only read, just the other locations are.
      My Computer


  8. Posts : 161
    Windows 7 Ultimate x64
    Thread Starter
       #28

    This event log significant? Or is it just telling there is a problem but not what it is?

    "The Diagnostic System Host service terminated with the following error:
    The requested control is not valid for this service."
      My Computer


  9. Posts : 968
    Windows 7 Ultimate x64
       #29

    I'm thinkin that maybe like Anak said a repair or a clean install would be the best I had a similar issue stonebear and everything I thought of was pointless because the install came from one of my modded dvd's and I got them mixed up with my clean full version of windows. Anyhow I just redid the computers it was easier to fix it that way than trying to piece meal it. If those .dll's are missing then its probably your only hope.. By the way did you search for the dps.dll and check the permissions. It should have all of them set on trusted installer except for special permissions.
      My Computer


  10. Posts : 161
    Windows 7 Ultimate x64
    Thread Starter
       #30

    Check out the latest problem, lol. This is despite disabling BitD firewall and re-enabling Windows Firewall.

    I must be psychic because for some reason the thought came to check the firewall.

    I have never known so many problems spring from one piece of software, I wish I had never installed it.
    Attached Thumbnails Attached Thumbnails Troubleshoot and Diagnostic Policy not started-firewall.jpg  
      My Computer


 
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