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#1
One day old Dell having internet problems
I just got my Dell today. I had the exact same Dell 5 days ago and was having the same problem. I took it to a Best Buy and the Geek squad said that I had a bad wireless card. So I got a new computer and now I'm having the same problem but worse. I just booted up my Dell with Window's Home Premium 64 bit for the first time minutes ago. After going through all the initial startup info I tried to get online wirelessly to check my email. I could not get online at all. It said that my computer had "excellent signal strength" but "limited to no connectivity". Sometimes I can surf the web and sometimes I can't. I have antivirus software and I am using firefox
(as internet explorer would just keep getting this pop-up that said that Internet Explorer was not working). I have the correct network password and all the other computers on the network work fine. Even my old old toshiba works great. My computer is brand new and already having problems.
I have full signal strength and it just says "no internet access" under my network name. It will go in and out of working internet and its very annoying. I have reset the router and modem and check the router. The router works fine and everyone else seems to connect to the computer fine. PLEASE HELP ME!!