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Windows 7: Able to connect, but not access the internet


26 Jul 2009   #1

 
 
Able to connect, but not access the internet

Hi, I am trying to setup a seven box, but I have serious problems. 5 of my 5 network card are not detected (XP detect 3/5 and Vista 4/5). 4/5 don't work even with the XP or vista driver. But I don't care about that, 1 seem to work, so I am fine.

The working card use a marvell wireless G chipsset and see my network. I can connect to my windows and Linux share, use my printer and so on, but I can't use the internet.

All other laptop and desktop connect to the internet without trouble (both Linux and XP). Why not Seven? I just want to surf on the net, why is this OS so complicated and with so many regressions!!! When a software engineer can't figure how to surf the web, you know someone had done a bad job somewhere.

Ping timeout, IE does not work, Connections config in config panel show an X on the router-internet link and right now, I am writing this message from an other laptop on the same network, so it is not related to me connection or my router.

Windows seven build 7600, md5 fine

My System SpecsSystem Spec
.

26 Jul 2009   #2

 

A software engineer should fill out his systems specs so the Help Desk can do a good job here.
My System SpecsSystem Spec
26 Jul 2009   #3

 
 

It is not my computer, it is for a client. Anyway
biostar G31/intel lga775 motherboard
2gb 800mhz ram
250gb sata harddrive
no name wireless-G card with marvell chippset, came with a driver CD with Vista 32 support. The driver is up to date and the card spec is here Encore Electronics, Inc.

Those informations are totally useless as the only component involved have been specified in the first post.
My System SpecsSystem Spec
.


26 Jul 2009   #4

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Elv13 View Post
Hi, I am trying to setup a seven box, but I have serious problems. 5 of my 5 network card are not detected (XP detect 3/5 and Vista 4/5). 4/5 don't work even with the XP or vista driver. But I don't care about that, 1 seem to work, so I am fine.

The working card use a marvell wireless G chipsset and see my network. I can connect to my windows and Linux share, use my printer and so on, but I can't use the internet.

All other laptop and desktop connect to the internet without trouble (both Linux and XP). Why not Seven? I just want to surf on the net, why is this OS so complicated and with so many regressions!!! When a software engineer can't figure how to surf the web, you know someone had done a bad job somewhere.

Ping timeout, IE does not work, Connections config in config panel show an X on the router-internet link and right now, I am writing this message from an other laptop on the same network, so it is not related to me connection or my router.

Windows seven build 7600, md5 fine
Hi and welcome. Without your systems specs im guessing. Have you reset your router and upgraded its firmware?

Waiting for system specs

Ken
My System SpecsSystem Spec
26 Jul 2009   #5

 

Quote   Quote: Originally Posted by Elv13 View Post
Those informations are totally useless as the only component involved have been specified in the first post.
Signing off. You are in ZZ's capable hands.
My System SpecsSystem Spec
26 Jul 2009   #6

 
 

Quote   Quote: Originally Posted by Elv13 View Post
Those informations are totally useless as the only component involved have been specified in the first post.
Not necessarily. One info you have omitted here is whether you are running a 32 bit or 64 bit 7 OS. It makes a difference.

You say you have 5 network cards? When I find myself in this type situation, I use the working internet to find the current drivers (in your case 32 vs 64 bit) for my card (in your case you can get 5 drivers, one for each card) and copy them over to the not working computer. If you cannot find a current 7 driver, try the newest Vista driver for each card. I then install a card and restart the computer, then install the driver and if all goes well Internet is up. In your case, you have 5 cards you can install (one at a time) and try the drivers until you find a working one.

One other point, I had difficulty with the 7 firewall. I suggest you turn it off (temporarily) and see if the firewall is blocking your 7 Internet connection. If so you have found the problem and can find a solution.
My System SpecsSystem Spec
26 Jul 2009   #7

 
 

I can't use the working internet as none work

About firmware reset router, first, this is out of question, rebooting this network would take 5 hours, but it should not cause the problem, because other computer can access the internet without problems and a wide variety of OS (mostly Linux, but OSX, XP and FreeBSD too, vista work too, event if none is plugged in right now). For testing, I did turn off the hardware gateway (a PFSense box) to eliminate it of the possible cause. The main router (with wireless) is now supposed to have direct access. Again, I am posting from the same wireless network, so it can't be in cause.

I also turned the Windows firewall off, same result. This is strange.

EDIT: 32bit, sorry, I forgot, but this informations isn't useless, you are right.
My System SpecsSystem Spec
26 Jul 2009   #8

Win 8 Release candidate 8400
 
 

elv13

If your network truely takes five hours to reboot you have a problem. I have run 1000+ node networks that re-booted in under 20 mins. good luck
Ken
My System SpecsSystem Spec
26 Jul 2009   #9

 
 

Ok, not 5 hours, but some work and I need to reboot every computer in the right order to have share mounted corrently (modem -> gateway -> router -> file servers -> media server + web server -> vmware server -> desktop + laptop).

But what about my problem? I don't think the network is responsible, because nothing can close internet port with the current setup. Even if it was the case, other wireless devices would suffer from the problem too, they are all using DHCP without MAC specific configuration.
My System SpecsSystem Spec
26 Jul 2009   #10

Win 8 Release candidate 8400
 
 

I dont think think so either. there is just something abt that box or nic. Nothing shows in event manager right?

Kenn
My System SpecsSystem Spec
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 Able to connect, but not access the internet




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