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Windows 7: Can't connect to wireless router! Hasn't worked for days!

30 Aug 2011   #1
jwang217

Windows 7 Home Premium 64bit
 
 
Can't connect to wireless router! Hasn't worked for days!

Not sure if I'm in the right forum but a couple days ago, my one year old Dell Studio 1558 laptop running windows 7 64bit couldn't connect to my Linksys Router. I think the router model is WRT54G or something like that. But i never had problems before connecting to wifi. It is not the router's issue because my other computers can connect to it just fine. I have already contacted the linksys and they've confirmed it's not their issue although they told me they would fix my computer for $10. I called Dell and they were no help at all. They only told me I had to pay $60 for them to fix it.

I'm generally pretty good with computers and I'm pretty sure there is nothing wrong with my laptop itself. I'm hoping that there's just some setting that changed all of a sudden and if I could reset it, the problem would be fixed. I also hotwired the modem to my laptop and the internet worked just fine so its just something going on with my computer.

Please help! Dying without wifi! Thanks a bunch!


My System SpecsSystem Spec
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30 Aug 2011   #2
ski

windows 7
 
 

Make sure the wireless card is working properly in Device Mgr.
My System SpecsSystem Spec
30 Aug 2011   #3
Roderunner

Win7 H.Prem. 32bit+SP1
 
 

Hi jwang217, welcom to Seven Forums.
I realize this might sound silly, is the wireless switch on the laptop active ?
My System SpecsSystem Spec
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30 Aug 2011   #4
jwang217

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by Roderunner View Post
Hi jwang217, welcom to Seven Forums.
I realize this might sound silly, is the wireless switch on the laptop active ?
yes the wireless switch is on! i've been through all the checking stuff with both linksys and dell on the phone.

but what is device manager? where do i find that?

anybody else have some advanced things i should check?
My System SpecsSystem Spec
30 Aug 2011   #5
Roderunner

Win7 H.Prem. 32bit+SP1
 
 

Quote   Quote: Originally Posted by jwang217 View Post
but what is device manager? where do i find that?
Right click 'My Computer' then 'Manage'
My System SpecsSystem Spec
30 Aug 2011   #6
jwang217

Windows 7 Home Premium 64bit
 
 

Thank you. I have made sure that it is running properly. However when I try to connect to my network, it still says "windows was unable to connect". Trouble shooting gets me nowhere either. Other ideas?
My System SpecsSystem Spec
30 Aug 2011   #7
Roderunner

Win7 H.Prem. 32bit+SP1
 
 

Is the SSID & password in your laptop ok.
Right click taskbar wireless icon, open network etc. Click as red box, delete all connections, reboot then re input password.

-rr.jpg


My System SpecsSystem Spec
30 Aug 2011   #8
jwang217

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by Roderunner View Post
Is the SSID & password in your laptop ok.
Right click taskbar wireless icon, open network etc. Click as red box, delete all connections, reboot then re input password.

Attachment 172927
The rep at linksys had my do everything except the reboot part. Think it would make a difference?

Thanks a lot for your input
My System SpecsSystem Spec
30 Aug 2011   #9
Roderunner

Win7 H.Prem. 32bit+SP1
 
 

Your very welcome, thanks for posting back.
Now to find somebody else to keep me amused I mean busy.
My System SpecsSystem Spec
30 Aug 2011   #10
MvdB

Windows 7 64b Ultimate
 
 

Are the other pc's connected wireless or wired?

If you look at the Details of your wireless connection, is the IP that you got through DHCP in your normal range?
Sometimes the dhcp through wireless gets messed up and it could help to reset the wireless by disconnecting its power for 30 seconds and turning on again...
My System SpecsSystem Spec
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 Can't connect to wireless router! Hasn't worked for days!




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