Can't connect to wireless router! Hasn't worked for days!

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  1. Posts : 8
    Windows 7 Home Premium 64bit
       #1

    Can't connect to wireless router! Hasn't worked for days!


    Not sure if I'm in the right forum but a couple days ago, my one year old Dell Studio 1558 laptop running windows 7 64bit couldn't connect to my Linksys Router. I think the router model is WRT54G or something like that. But i never had problems before connecting to wifi. It is not the router's issue because my other computers can connect to it just fine. I have already contacted the linksys and they've confirmed it's not their issue although they told me they would fix my computer for $10. I called Dell and they were no help at all. They only told me I had to pay $60 for them to fix it.

    I'm generally pretty good with computers and I'm pretty sure there is nothing wrong with my laptop itself. I'm hoping that there's just some setting that changed all of a sudden and if I could reset it, the problem would be fixed. I also hotwired the modem to my laptop and the internet worked just fine so its just something going on with my computer.

    Please help! Dying without wifi! Thanks a bunch!
      My Computer


  2. ski
    Posts : 111
    windows 7
       #2

    Make sure the wireless card is working properly in Device Mgr.
      My Computer


  3. Posts : 2,362
    Win7 H.Prem. 32bit+SP1
       #3

    Hi jwang217, welcom to Seven Forums.
    I realize this might sound silly, is the wireless switch on the laptop active ?
      My Computer


  4. Posts : 8
    Windows 7 Home Premium 64bit
    Thread Starter
       #4

    Roderunner said:
    Hi jwang217, welcom to Seven Forums.
    I realize this might sound silly, is the wireless switch on the laptop active ?
    yes the wireless switch is on! i've been through all the checking stuff with both linksys and dell on the phone.

    but what is device manager? where do i find that?

    anybody else have some advanced things i should check?
      My Computer


  5. Posts : 2,362
    Win7 H.Prem. 32bit+SP1
       #5

    jwang217 said:
    but what is device manager? where do i find that?
    Right click 'My Computer' then 'Manage'
      My Computer


  6. Posts : 8
    Windows 7 Home Premium 64bit
    Thread Starter
       #6

    Thank you. I have made sure that it is running properly. However when I try to connect to my network, it still says "windows was unable to connect". Trouble shooting gets me nowhere either. Other ideas?
      My Computer


  7. Posts : 2,362
    Win7 H.Prem. 32bit+SP1
       #7

    Is the SSID & password in your laptop ok.
    Right click taskbar wireless icon, open network etc. Click as red box, delete all connections, reboot then re input password.

    Can't connect to wireless router! Hasn't worked for days!-rr.jpg
      My Computer


  8. Posts : 8
    Windows 7 Home Premium 64bit
    Thread Starter
       #8

    Roderunner said:
    Is the SSID & password in your laptop ok.
    Right click taskbar wireless icon, open network etc. Click as red box, delete all connections, reboot then re input password.

    Can't connect to wireless router! Hasn't worked for days!-rr.jpg
    The rep at linksys had my do everything except the reboot part. Think it would make a difference?

    Thanks a lot for your input
      My Computer


  9. Posts : 2,362
    Win7 H.Prem. 32bit+SP1
       #9

    Your very welcome, thanks for posting back.
    Now to find somebody else to keep me amused I mean busy.
      My Computer


  10. Posts : 1,808
    Windows 7 64b Ultimate
       #10

    Are the other pc's connected wireless or wired?

    If you look at the Details of your wireless connection, is the IP that you got through DHCP in your normal range?
    Sometimes the dhcp through wireless gets messed up and it could help to reset the wireless by disconnecting its power for 30 seconds and turning on again...
      My Computer


 
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