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Windows 7: can't connect wirelessly to home network


31 Aug 2011   #1

windows 7
 
 
can't connect wirelessly to home network

Hello folks,

A new laptop: Acer Aspire 7551-3650
Router is Linksys Wireless-G WRT54G2 V1
OS is Windows 7 64-bit Home Premium
Network Adapter is Broadcom 802.11n
its driver is 5.100.249.2 which Driver Whiz thinks is up to date

The issue is the laptop connects wirelessly in hotels, at my ISP's office, at airports etc, no problem - but will not connect to my home internet. It will connect to my home internet via cable plugged into the router.

I have 2 desktops at home, one plugged into the same router and one connecting wirelessly with no problem.

When I attempt to connect the laptop, it detects my linksys router with a strong signal, and accepts the system password to log in - but then I get the message that it cannot connect to linksys.

If I deliberately put in the wrong password it tells me so, so I know it is at least shaking hands with the router.

Can anyone suggest the kind of thing I should be looking at to fix this?

Thanks for your time.


My System SpecsSystem Spec
.

31 Aug 2011   #2

Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
 
 

Check the ip settings.
My System SpecsSystem Spec
31 Aug 2011   #3

Win7 H.Prem. 32bit+SP1
 
 

Hi Phil S, Welcome to Seven Forums.
Does your router have 'Access Control' my Netgear DGN2000 has. Also check your Firewall.
My System SpecsSystem Spec
.


31 Aug 2011   #4
2xg
Microsoft MVP

Win7 & Win8 64bit
 
 

Hello,

In addition to the other recommendations please remove all your wireless networks stored. Reconnect to your SSID, make sure that you type in the correct encryption.
Wireless Network - Remove

Please let us know.
My System SpecsSystem Spec
31 Aug 2011   #5

windows 7
 
 

Thanks for your suggestions guys. I did as suggested, and bolded below my most promising lead.

I removed all stored network profiles and restarted a new one but same result.

I checked Windows Firewall, and I see the following two items:

Home or work (private) network - Connected
Public network - Not Connected

I'm not sure how to interpret what I am seeing here to be honest, but both items are preceeded by a red shield icon with a white X in it, which I believe is telling me the Firewall is inactive. I don't seem to be able to alter the Connected/Not Connected status. McAfee is installed but the trial period expired so I presume it's inactive.

I checked my IP settings using ipconfig and it tells me:
IPv4 Address = 192.168.1.101

whereas when I connect to my router, it shows 'Starting IP Address' = 192.168.1.100

I did the same process on my desktop and it shows 192.168.1.100.

Perhaps this is the cause of my issue? I'll hold off on experimenting with a change in case I break something.

My subnet mask settings and default gateway settings are identical on both laptop and the router.

Finally, I thought of plugging in the wireless antenna I use for my desktop, to the laptop, and the laptop connects wirelessly through this.

Many thanks once again.
My System SpecsSystem Spec
01 Sep 2011   #6

windows 7
 
 

After more research I am now doubting the bolded part of my last post suggests the solution. Would welcome any other ideas.
My System SpecsSystem Spec
01 Sep 2011   #7
2xg
Microsoft MVP

Win7 & Win8 64bit
 
 

Please remove McAfee Trial it might be intervening with your wireless connection. Here's the Removal Tool.

Install MSE for protection.

Keep us posted please.
My System SpecsSystem Spec
02 Sep 2011   #8

windows 7
 
 

Both steps done 2xg - thanks but no change in the situation.
My System SpecsSystem Spec
02 Sep 2011   #9
2xg
Microsoft MVP

Win7 & Win8 64bit
 
 

Can you pls. post the ipconfig /all output for review?

Are you able to browse in Safe Mode with Networking? Restart your computer, tap F8 and select this option.
My System SpecsSystem Spec
03 Sep 2011   #10

windows 7 home premium 64bit
 
 
need to tweak advanced wireless parameters?

I had exactly the same problem with a linksys WAG54G v2. I reported the solution in a thread one week ago. I think that there is some problem with the old linksys firmware for g connections. I found that at 48Mbps it worked fine.

Problem with wi-fi connexion using D-Link dir-615

Good luck,
lionhe
My System SpecsSystem Spec
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 can't connect wirelessly to home network




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