Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: VoIP softphone & PSP X2 acting strange after restore

27 Jul 2009   #1

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro with Media Center
 
 
VoIP softphone & PSP X2 acting strange after restore

After my system restored from this issue, VoIP softphone PhonerLite is acting strange. I have it in Startup folder, starting automatically minimized when ever I boot Windows 7. Up to system restore everything worked fine.

After restoring my system, I get this message every time I boot: VoIP softphone has stopped working. Problem signature is as follows:

Problem Event Name: APPCRASH
Application Name: PhonerLite.exe
Application Version: 1.59.0.0
Application Timestamp: 4a2775f9
Fault Module Name: KERNELBASE.dll
Fault Module Version: 6.1.7100.0
Fault Module Timestamp: 49eea7a7
Exception Code: 0eedfade
Exception Offset: 000098f6
OS Version: 6.1.7100.2.0.0.256.1
Locale ID: 1033
Additional Information 1: 1b02
Additional Information 2: 1b02d6ac792b3e2eaf4f2922d9135efd
Additional Information 3: c6a1
Additional Information 4: c6a1f1ca8bcd6a91a4b7dc2adf6ba37e

When I click "Close the program" in above mentioned dialog, comes this:
Name:  VoIP_2.PNG
Views: 40
Size:  36.2 KB
For reasons unknown to me it is in German, I have English system with German language pack for another user account, but I think message is clear to everybody:
Error reading from TrayIcon.Visible:Shell-Notification icon can not be shown. When I click OK and start softphone manually, it starts and works perfectly, tray icon visible where it should be.

Second strange thing is that Paint Shop Pro X2 stopped working completely. It worked fine until issue mentioned above, after that nothing. Have tried uninstalling and reinstalling, nothing works.

Any ideas?

Kari

Edit: Paint Shop Pro X2 problem solved. It works when I run it as an administrator.




My System SpecsSystem Spec
.

27 Jul 2009   #2

Windows 7 Ultimate x64 RTM
 
 

Quote   Quote: Originally Posted by Kari View Post
After my system restored from this issue, VoIP softphone PhonerLite is acting strange. I have it in Startup folder, starting automatically minimized when ever I boot Windows 7. Up to system restore everything worked fine.

After restoring my system, I get this message every time I boot: VoIP softphone has stopped working. Problem signature is as follows:

Problem Event Name: APPCRASH
Application Name: PhonerLite.exe
Application Version: 1.59.0.0
Application Timestamp: 4a2775f9
Fault Module Name: KERNELBASE.dll
Fault Module Version: 6.1.7100.0
Fault Module Timestamp: 49eea7a7
Exception Code: 0eedfade
Exception Offset: 000098f6
OS Version: 6.1.7100.2.0.0.256.1
Locale ID: 1033
Additional Information 1: 1b02
Additional Information 2: 1b02d6ac792b3e2eaf4f2922d9135efd
Additional Information 3: c6a1
Additional Information 4: c6a1f1ca8bcd6a91a4b7dc2adf6ba37e

When I click "Close the program" in above mentioned dialog, comes this:
Attachment 20142
For reasons unknown to me it is in German, I have English system with German language pack for another user account, but I think message is clear to everybody:
Error reading from TrayIcon.Visible:Shell-Notification icon. When I click OK and start softphone manually, it starts and works perfectly, tray icon visible where it should be.

Second strange thing is that Paint Shop Pro X2 stopped working completely. It worked fine until issue mentioned above, after that nothing. Have tried uninstalling and reinstalling, nothing works.

Any ideas?

Kari



Have your tried reinstalling it? Most cases are the restore messed up (corrupted) the application files.
My System SpecsSystem Spec
27 Jul 2009   #3

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro with Media Center
 
 

Quote   Quote: Originally Posted by C0NN3R View Post
Have your tried reinstalling it? Most cases are the restore messed up (corrupted) the application files.
Yes, have tried. Basicly this is not a big thing, I can always start this program manually. But I had reasons to put it in Startup-folder.
My System SpecsSystem Spec
.


27 Jul 2009   #4

Windows 7 Ultimate x64 RTM
 
 

Quote   Quote: Originally Posted by Kari View Post
Yes, have tried. Basicly this is not a big thing, I can always start this program manually. But I had reasons to put it in Startup-folder.
Ok, well instead of using the startup folder, have you tried adding registry values that would run in on startup?
My System SpecsSystem Spec
Reply

 VoIP softphone & PSP X2 acting strange after restore




Thread Tools



Similar help and support threads for2: VoIP softphone & PSP X2 acting strange after restore
Thread Forum
system acting strange Performance & Maintenance
Laptop acting strange General Discussion
Voip sip softphone for windows 7 Hardware & Devices
Computer Acting Very Strange Performance & Maintenance
Getting IP not valid but acting rather strange!! Network & Sharing
Pc acting very strange General Discussion
Wireless acting strange Network & Sharing

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 11:28 PM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33