Internet Connection -- Lost and requires hard shut down

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  1. Matthew00
    Posts : 8
    Windows 7
       New #1

    Internet Connection -- Lost and requires hard shut down


    Every once in a while, my laptop loses connectivity and cannot be reconnected to the wireless signal unless I turn the computer off and restart.
    What the heck is going on???
      My Computer
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  3. kegobeer
    Posts : 2,913
    Windows 7 Ultimate x64 SP1
       New #2

    Fill out your system specs so we know what kind of computer and hardware you are using.

    Does this happen on every wireless network you use, or just one in particular?
      My Computer
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  4. 2xg
    Posts : 2,377
    Win7 & Win8 64bit
       New #3

    Hello,

    Are you using a 3rd party utility to wireless connect?

    Do you have the latest driver for your Wireless network adapter?

    Pls give us an update.
      My Computer
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  6. Matthew00
    Posts : 8
    Windows 7
    Thread Starter
       New #4

    It happens on all wireless networks.
    I apologize, I am a Mac guy usually and not a very competent computer guy.

    Gateway LT31
    AMD Athlon (tm) X2 Dual Core Processor L310 1.20 GHz
    2.00 GB (1.75 GB usable)
    64-bit Operating System
    I am using Windows 7 Home Premium

    Does any of this help? Thanks!
      My Computer
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  7. Matthew00
    Posts : 8
    Windows 7
    Thread Starter
       New #5

    Are you using a 3rd party utility to wireless connect?
    - I'm not sure what this means.

    Do you have the latest driver for your Wireless network adapter?
    - I'm not sure if I do or not. Is there an easy way to diagnose?

    Thanks!
      My Computer
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  8. torre
    Posts : 156
    Win 7, 32bit, Premium
       New #6

    I am having same problem. I updated factory drivers to no avail. Will be interested in future replies.
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  10. 2xg
    Posts : 2,377
    Win7 & Win8 64bit
       New #7

    Usually it's a software that came with your Gateway or Wi-Fi device. If you are using this and your built-in Windows WLAN Auto config is enabled, it will conflict.
    Are you using a 3rd party utility to wireless connect?
    - I'm not sure what this means.
    Post an ipconfig /all of the computer in question for review and we're able to determine what type of Wi-Fi adapter you have installed.
    Click on Start => in run or search box type cmd press enter (run as Admin for Vista and 7). From the black screen, type the word ipconfig /all and press enter. Right click on the black screen or Command prompt then choose Select All and Paste the results onto your Post.
    Do you have the latest driver for your Wireless network adapter?
    - I'm not sure if I do or not. Is there an easy way to diagnose?
      My Computer
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  11. Matthew00
    Posts : 8
    Windows 7
    Thread Starter
       New #8

    I'm not able to select all and copy. I get an upward facing arrow and a "A" when I hit "Ctrl A" and the right click allows all options, with the "Copy" option in grey type ... not able to be selected.
      My Computer
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  12. 2xg
    Posts : 2,377
    Win7 & Win8 64bit
       New #9

    Hi,

    Pls. re-read my instruction again: Right click on the black screen or Command prompt then choose Select All and Paste the results onto your Post.

    The copy is greyed out bec there's no use for it . You'll have to choose Select All, then next time that you Post here on your Thread, right click the box and choose Paste, the ipconfig /all output should be posted.

    Matthew00 said:
    I'm not able to select all and copy. I get an upward facing arrow and a "A" when I hit "Ctrl A" and the right click allows all options, with the "Copy" option in grey type ... not able to be selected.
      My Computer
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  13. Matthew00
    Posts : 8
    Windows 7
    Thread Starter
       New #10

    Microsoft Windows [Version 6.1.7600]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Users\MatthewSeck>ipconfig/all

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : MatthewSeck-PC
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Wireless LAN adapter Wireless Network Connection 2:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
    Physical Address. . . . . . . . . : CE-46-19-1C-28-62
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Wireless LAN adapter Wireless Network Connection:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Atheros AR5B95 Wireless Network Adapter
    Physical Address. . . . . . . . . : C4-46-19-1C-28-62
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::a1cf:e5de:6b58:c25%12(Preferred)
    IPv4 Address. . . . . . . . . . . : 192.168.1.5(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : Sunday, September 11, 2011 11:48:33 AM
    Lease Expires . . . . . . . . . . : Monday, September 12, 2011 6:11:14 PM
    Default Gateway . . . . . . . . . : 192.168.1.1
    DHCP Server . . . . . . . . . . . : 192.168.1.1
    DHCPv6 IAID . . . . . . . . . . . : 314852889
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-F5-84-09-C8-0A-A9-B7-ED-C0

    DNS Servers . . . . . . . . . . . : 192.168.1.1
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Ethernet adapter Local Area Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
    Physical Address. . . . . . . . . : C8-0A-A9-B7-ED-C0
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter isatap.{8B89B3A1-3E8E-4639-9026-278DF09C514B}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Teredo Tunneling Pseudo-Interface:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:14bc:17f3:3f57:fefa(Pref
    erred)
    Link-local IPv6 Address . . . . . : fe80::14bc:17f3:3f57:fefa%13(Preferred)
    Default Gateway . . . . . . . . . : ::
    NetBIOS over Tcpip. . . . . . . . : Disabled

    Tunnel adapter isatap.{0B21B7D6-67A4-4D3D-B8C2-A95D666B4D99}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter isatap.{F2AEA9FB-DE58-4E5E-87D5-83E712D33410}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    C:\Users\MatthewSeck>
      My Computer
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