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Windows 7: Internet Connection -- Lost and requires hard shut down

05 Sep 2011   #1
Matthew00

Windows 7
 
 
Internet Connection -- Lost and requires hard shut down

Every once in a while, my laptop loses connectivity and cannot be reconnected to the wireless signal unless I turn the computer off and restart.
What the heck is going on???


My System SpecsSystem Spec
.

05 Sep 2011   #2
kegobeer

Windows 7 Ultimate x64 SP1
 
 

Fill out your system specs so we know what kind of computer and hardware you are using.

Does this happen on every wireless network you use, or just one in particular?
My System SpecsSystem Spec
06 Sep 2011   #3
2xg
Microsoft MVP

Win7 & Win8 64bit
 
 

Hello,

Are you using a 3rd party utility to wireless connect?

Do you have the latest driver for your Wireless network adapter?

Pls give us an update.
My System SpecsSystem Spec
.


06 Sep 2011   #4
Matthew00

Windows 7
 
 

It happens on all wireless networks.
I apologize, I am a Mac guy usually and not a very competent computer guy.

Gateway LT31
AMD Athlon (tm) X2 Dual Core Processor L310 1.20 GHz
2.00 GB (1.75 GB usable)
64-bit Operating System
I am using Windows 7 Home Premium

Does any of this help? Thanks!
My System SpecsSystem Spec
06 Sep 2011   #5
Matthew00

Windows 7
 
 

Are you using a 3rd party utility to wireless connect?
- I'm not sure what this means.

Do you have the latest driver for your Wireless network adapter?
- I'm not sure if I do or not. Is there an easy way to diagnose?

Thanks!
My System SpecsSystem Spec
06 Sep 2011   #6
torre

Win 7, 32bit, Premium
 
 

I am having same problem. I updated factory drivers to no avail. Will be interested in future replies.
My System SpecsSystem Spec
07 Sep 2011   #7
2xg
Microsoft MVP

Win7 & Win8 64bit
 
 

Usually it's a software that came with your Gateway or Wi-Fi device. If you are using this and your built-in Windows WLAN Auto config is enabled, it will conflict.
Quote:
Are you using a 3rd party utility to wireless connect?
- I'm not sure what this means.
Post an ipconfig /all of the computer in question for review and we're able to determine what type of Wi-Fi adapter you have installed.
Click on Start => in run or search box type cmd press enter (run as Admin for Vista and 7). From the black screen, type the word ipconfig /all and press enter. Right click on the black screen or Command prompt then choose Select All and Paste the results onto your Post.
Quote:
Do you have the latest driver for your Wireless network adapter?
- I'm not sure if I do or not. Is there an easy way to diagnose?
My System SpecsSystem Spec
09 Sep 2011   #8
Matthew00

Windows 7
 
 

I'm not able to select all and copy. I get an upward facing arrow and a "A" when I hit "Ctrl A" and the right click allows all options, with the "Copy" option in grey type ... not able to be selected.
My System SpecsSystem Spec
09 Sep 2011   #9
2xg
Microsoft MVP

Win7 & Win8 64bit
 
 

Hi,

Pls. re-read my instruction again: Right click on the black screen or Command prompt then choose Select All and Paste the results onto your Post.

The copy is greyed out bec there's no use for it . You'll have to choose Select All, then next time that you Post here on your Thread, right click the box and choose Paste, the ipconfig /all output should be posted.

Quote   Quote: Originally Posted by Matthew00 View Post
I'm not able to select all and copy. I get an upward facing arrow and a "A" when I hit "Ctrl A" and the right click allows all options, with the "Copy" option in grey type ... not able to be selected.
My System SpecsSystem Spec
11 Sep 2011   #10
Matthew00

Windows 7
 
 

Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\MatthewSeck>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : MatthewSeck-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
Physical Address. . . . . . . . . : CE-46-19-1C-28-62
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Atheros AR5B95 Wireless Network Adapter
Physical Address. . . . . . . . . : C4-46-19-1C-28-62
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::a1cf:e5de:6b58:c25%12(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.5(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Sunday, September 11, 2011 11:48:33 AM
Lease Expires . . . . . . . . . . : Monday, September 12, 2011 6:11:14 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 314852889
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-F5-84-09-C8-0A-A9-B7-ED-C0

DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
Physical Address. . . . . . . . . : C8-0A-A9-B7-ED-C0
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{8B89B3A1-3E8E-4639-9026-278DF09C514B}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:14bc:17f3:3f57:fefa(Pref
erred)
Link-local IPv6 Address . . . . . : fe80::14bc:17f3:3f57:fefa%13(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter isatap.{0B21B7D6-67A4-4D3D-B8C2-A95D666B4D99}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{F2AEA9FB-DE58-4E5E-87D5-83E712D33410}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

C:\Users\MatthewSeck>
My System SpecsSystem Spec
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 Internet Connection -- Lost and requires hard shut down




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