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Windows 7: Wired connection is connected, but not working

06 Sep 2011   #1
stannyxx69

Windows 7 Home 64bit
 
 
Wired connection is connected, but not working

Hi all,

I am using windows 7 home 64bit, and i'm having trouble with my wired connection.

I'm in college now, and my dorm requires you to register your MAC address with them for your internet to work.
on my desktop I've registered for both the wireless MAC address and the LAN address.
Wireless works fine, but once I've started trying to use the wired connection, something funky happens.
The connection itself connects just fine, and I'll have internet access for about 3 minutes after connecting to it, then I get nothing. The connection is still there, but none of my browsers, skype, games can get any internet connection.

I've tried the same cord on my laptop, which also had its LAN MAC address registered, and that worked fine, meaning it's something wrong with my desktop, and that my dorm's wired connection is also working fine.
I've also tried to do things like ipconfig /release and renew, and i've also made sure that windows "obtains and ip automatically."

Now, here is some info on the hardware i use:
Acer Aspire AM3410-UR22P
internet adapter: Realtek PCIe GBE Family Controller

When I type in ipconfig /all in the command prompt:

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : flexabit.net
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : D0-27-88-6D-A3-FE
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::e01f:4c74:697e:db4f%11(Preferred)
IPv4 Address. . . . . . . . . . . : 10.50.13.177(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.224.0
Lease Obtained. . . . . . . . . . : Tuesday, September 06, 2011 12:44:13 AM
Lease Expires . . . . . . . . . . : Thursday, September 08, 2011 12:44:12 AM
Default Gateway . . . . . . . . . : 10.50.0.1
DHCP Server . . . . . . . . . . . : 10.50.0.1
DHCPv6 IAID . . . . . . . . . . . : 198190984
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-5E-EF-80-D0-27-88-6D-A3-FE

DNS Servers . . . . . . . . . . . : 209.253.113.10
209.253.113.18
NetBIOS over Tcpip. . . . . . . . : Enabled

Sincerely hoping that someone could spend some time to look at this. Thanks so much.


My System SpecsSystem Spec
.
06 Sep 2011   #2
UKMedia

Windows 7 Ultimate 64Bit (SP 1)
 
 

Quote   Quote: Originally Posted by stannyxx69 View Post
Hi all,

I am using windows 7 home 64bit, and i'm having trouble with my wired connection.

I'm in college now, and my dorm requires you to register your MAC address with them for your internet to work.
on my desktop I've registered for both the wireless MAC address and the LAN address.
Wireless works fine, but once I've started trying to use the wired connection, something funky happens.
The connection itself connects just fine, and I'll have internet access for about 3 minutes after connecting to it, then I get nothing. The connection is still there, but none of my browsers, skype, games can get any internet connection.

I've tried the same cord on my laptop, which also had its LAN MAC address registered, and that worked fine, meaning it's something wrong with my desktop, and that my dorm's wired connection is also working fine.
I've also tried to do things like ipconfig /release and renew, and i've also made sure that windows "obtains and ip automatically."

Now, here is some info on the hardware i use:
Acer Aspire AM3410-UR22P
internet adapter: Realtek PCIe GBE Family Controller

When I type in ipconfig /all in the command prompt:

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : flexabit.net
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : D0-27-88-6D-A3-FE
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::e01f:4c74:697e:db4f%11(Preferred)
IPv4 Address. . . . . . . . . . . : 10.50.13.177(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.224.0
Lease Obtained. . . . . . . . . . : Tuesday, September 06, 2011 12:44:13 AM
Lease Expires . . . . . . . . . . : Thursday, September 08, 2011 12:44:12 AM
Default Gateway . . . . . . . . . : 10.50.0.1
DHCP Server . . . . . . . . . . . : 10.50.0.1
DHCPv6 IAID . . . . . . . . . . . : 198190984
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-5E-EF-80-D0-27-88-6D-A3-FE

DNS Servers . . . . . . . . . . . : 209.253.113.10
209.253.113.18
NetBIOS over Tcpip. . . . . . . . : Enabled

Sincerely hoping that someone could spend some time to look at this. Thanks so much.

Hi

Sorry to ask a simple question but you are using the Physical Address?

Regards
UKMedia
My System SpecsSystem Spec
06 Sep 2011   #3
stannyxx69

Windows 7 Home 64bit
 
 

Yes, the MAC address that I used to register for my desktop is the physical address.
My System SpecsSystem Spec
.

07 Sep 2011   #4
UKMedia

Windows 7 Ultimate 64Bit (SP 1)
 
 

Quote   Quote: Originally Posted by stannyxx69 View Post
Yes, the MAC address that I used to register for my desktop is the physical address.

Hi

Have you tried it with the firewall switched off? If this works, you may need to try different settings for access through it on your PC.

What anti-virus are you using?

Regards
UKMedia
My System SpecsSystem Spec
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 Wired connection is connected, but not working




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