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Windows 7: no internet

28 Jul 2009   #11
Kari

Microsoft Community Contributor Award Recipient

 

Quote   Quote: Originally Posted by darkpt View Post
hey, i installed windows 7 ultimate, and got everything working but internet -.-
i conect my modem by usb, and after installed windows i thought that the controlles will be installed like in vista, but didnt happend, and now i dont have internet, wat can i do ?

thx
You connect to your modem with USB? Why? Without knowing what kind of modem you have (you could tell that, too), I would guess it can also use ethernet (LAN) connection. Connect the cable to modem and computer and do like Ken told earlier:

Quote   Quote: Originally Posted by zigzag3143 View Post
Now you see how easy that was

you can go here Realtek RTL8168C(P)/8111C(P) Family PCI-E Gigabit Ethernet NIC* and pick the version that you need (32 bit or 64). that needs to be installed and your computer rebooted.

Let us know if that doesn't work

Ken
Letters ep (HP dv7-1060ep) make me think you maybe want to download all the drivers you need from HPs Portuguese site for your laptop model.

Kari


My System SpecsSystem Spec
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28 Jul 2009   #12
darkpt

windows 7
 
 

well i unistaled it and installed new one, than i conect my usb cable, but it didnt do nothing, i still without internet
My System SpecsSystem Spec
28 Jul 2009   #13
Kari

Microsoft Community Contributor Award Recipient

 

Quote   Quote: Originally Posted by darkpt View Post
well i unistaled it and installed new one, than i conect my usb cable, but it didnt do nothing, i still without internet
What modem you have? Please tell the make and model.

Kari
My System SpecsSystem Spec
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28 Jul 2009   #14
myzr7

Windows 7 Ulti. x64
 
 

Welcome darkpt. are you setting compatibility to vista. I see that you say your nic worked for you in vista . might try the tutorial for compatibility here. good luck. lm
Compatibility Mode
My System SpecsSystem Spec
28 Jul 2009   #15
darkpt

windows 7
 
 

i download the drivers fro hp site but didnt work, that was the 1st thing i did.
i tried now the compatibility but didnt work wither -.-
my modem is thomson tcm 420, and im usinf usb cable because my ethernet output of modem not working :P
My System SpecsSystem Spec
28 Jul 2009   #16
myzr7

Windows 7 Ulti. x64
 
 

If your thomson tcm 420 came with a driver cd then you need to install that.
My System SpecsSystem Spec
28 Jul 2009   #17
myzr7

Windows 7 Ulti. x64
 
 

try this to download drivers for your modem.TCM420
My System SpecsSystem Spec
28 Jul 2009   #18
darkpt

windows 7
 
 

i need driver for Realtek RTL8168C(P)/8111C(P) Family PCI-E Gigabit Ethernet NIC (NDIS 6.20) because the one i install from hp site doesnt work, it didnt even apear on device manager
My System SpecsSystem Spec
29 Jul 2009   #19
darkpt

windows 7
 
 

Quote   Quote: Originally Posted by myzr7 View Post
try this to download drivers for your modem.TCM420
i did that, but i dont know how to install it, the only .exe files i vlivk on them and it ask if i want ro remove cable modem
My System SpecsSystem Spec
29 Jul 2009   #20
Kari

Microsoft Community Contributor Award Recipient

 

OK, first I have say I am really sorry: I missed a bit of important information you gave us. You have a 32-bit Win7, my links for HP-laptop driver website were for 64-bit. Its not so big deal because Realtek driver is same for both but anyway, my mistake

Here you find the complete HP-drivers for your computer 32-bit English and 32-bit Portuguese.

My laptop belongs to same dv7-series, our specs are quite similar. I know this Realtek driver works and installs on Windows 7 system.

Install Realtek driver found in HP-driver site. Install a new modem driver just like myzr7 told you earlier. If it asks if you want to remove USB modem, answer yes and Windows removes old driver, then reboot and reinstall modem driver once more.
My System SpecsSystem Spec
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