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Windows 7: no internet


29 Jul 2009   #21

windows 7
 
 

realtek driver is installed, done :P
now i tried to install modem driver, is aks me if i want to remove, i said yes, and it gave me an error saying "NetRCAcm has been removed before" , and i rebooted pc and error still everytime i try to install modem drivers.

My System SpecsSystem Spec
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29 Jul 2009   #22

Windows 7 Ulti. x64
 
 

Hello darkpt. Sorry this is not working for you. Did you set the compatibility for your modem drivers to xp?
My System SpecsSystem Spec
29 Jul 2009   #23

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by darkpt View Post
i did that, but i dont know how to install it, the only .exe files i vlivk on them and it ask if i want ro remove cable modem
You need to click on the one thats right for your system. not the file that starts with a "u".

Ken
My System SpecsSystem Spec
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29 Jul 2009   #24

windows 7
 
 

yes i did, but still giving same error
My System SpecsSystem Spec
29 Jul 2009   #25

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by darkpt View Post
yes i did, but still giving same error
which file did you launch?

Quote   Quote: Originally Posted by zigzag3143 View Post
You need to click on the one thats right for your system. not the file that starts with a "u".
Ken
You may need to un-install whatever driver is there first

Ken
My System SpecsSystem Spec
29 Jul 2009   #26

windows 7
 
 

the one i launch is - RmCable - , and it ask me to remove the driver also, and i click ok, and than it gives the error
My System SpecsSystem Spec
29 Jul 2009   #27

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by darkpt View Post
the one i launch is - RmCable - , and it ask me to remove the driver also, and i click ok, and than it gives the error
go into device manager and find the modem and un-install from there.

Ken
My System SpecsSystem Spec
29 Jul 2009   #28

windows 7
 
 

driver not there
My System SpecsSystem Spec
29 Jul 2009   #29

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro with Media Center
 
 

Quote   Quote: Originally Posted by darkpt View Post
the one i launch is - RmCable - , and it ask me to remove the driver also, and i click ok, and than it gives the error
Im happy you finally succeeded with Realtek drivers.

I downloaded this Thomson modem driver and tested. RmCable is for uninstalling Thomson drivers. Install file is RCAUSBCM.inf. It is a INF-file, meaning you install it by choosing "Install" from context (right click) menu. First, unzip driver files to a folder and then inside this folder right click the mentioned INF-file and choose "Install".

You could also try this method:

1. Unzip modem driver packet you downloaded (Thomson_V2.2.5.zip)
2. Extract files to a folder, for example C:\Thomson
3. Open Device Manager
4. Double click "Network adapters"
5. Right click your Thomson modem, choose "Update driver software"
6. Choose "Browse my computer for driver software"
7. Insert the name of the folder where you unzipped drivers. You can also click browse and choose folder from there.
Name:  Update2.PNG
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Windows should now install drivers for your cable modem.

Kari


My System SpecsSystem Spec
29 Jul 2009   #30

windows 7
 
 

i tried right click and install , and i got a error saying "the selected inf file doesnt suport this instalation method" , ( something like that, i got the error in portuguese :P )

than i tried on device manager, but cant find network adapter
My System SpecsSystem Spec
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 no internet




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