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Windows 7: Win7 RC Build 7100 Wireless Issues...


28 Jul 2009   #1

Windows 7 Ultimate x64
 
 
Win7 RC Build 7100 Wireless Issues...

Just finished building a new desktop, and just as everything clicked and fell into place.... I started getting the wireless setup and hit a wall. I've tried both a PCI and USB adapter and it's still not working. I'm running build 7100 of the RC (Windows 7 Ultimate 64 bit). I've tried a D-Link WDA-2320 (PCI) and Linksys Compact G (USB) and neither work. I click connect, enter my WPA2-PSK key and it says 'Cannot connect.' I hit troubleshoot and it gives me nothing.

I'm at a loss. Is there something special to do in Windows 7 to get wireless working or is it the adapters I'm trying? If so, is there one that you know 100% works on 64-bit? I've already pre-ordered Home Premium, and I need the 64-bit version.. so I could really use some help on this one! Would love to actually try out my new build!

My System SpecsSystem Spec
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29 Jul 2009   #2

Windows 7 7264x64(main), 7260x86(secendary), XP SP3 Triple Boot
 
 

hi kyarb, well there are many possibilaties as to why is this not working. you said you just finished building a new desktop, so I am asuming the first thing you tried with it is to install windows 7 corrent? the first thing to check, is if it's a windows 7 spesific issue or not, I would try installing a copy of vista or xp just for testing.

if you still have this issue with xp or vista, other things you can check:

1. driver: try re-installing or updating the driver, I had a problem once with a wireless card, but when I uninstalled it and re-installed it it worked. to do that right click on computer and click on manage, then device drivers, check the network adaptors, select the adaptor, right click and select uninstall driver
2. if uninstalling/re-installing the driver didn't work, try updating the driver if you can find a newer version of the driver. goto the manufactor's site and goto the support/download section, look for the latest Windows 7 drivers.
3. if updating the driver doesn't work, or if you can't find an updated Windows 7 version on the manufactor's site, then try looking for a vista driver and try that, since some of the Windows 7 drivers are still fairly new and the vista ones are more tested, most vista drivers seem to work under Windows 7 as well, but make sure to install with vista compatability mode
4. try to see if the distance from the wireless access point or router makes a difference, usually for 802.11g it works only upto a max distance of 45 M indoors, but for 802.11a it only works for 15 M and doesn't not work through walls or doors. see if getting your PC closer to the router helps or not.
5. if nothing is helping, it's a good idea to try unsecure mode to see if it's a security related issue. goto to your router's configuration by opening a browser and typing in 192.168.1.1 ( or sometimes 192.168.0.1 ), and type in password which is usually admin/admin by default, look for the wireless security section and disable encryption. if it works after that it means there is something wrong in your security settings between the router and your PC. try different secuirty methods, for me I found the most compatable security protocol is WEP. WPA was working ok but not for my mobile, when I switched to WEP everything worked fine. if you were using 128-bit try using 64-bit and see if that works better.
6. sometimes there is intefearance between your wirless network and your cordless phone or other wireless networks in the region. since you are propably using 802.11g you are then using 2.4Ghz, and you can't change that, but you can change the chanel, either 1,6,11. I think it's 6 by default, try 11 or 1 and see if that helps. or just try powering off your cordless phone while you test. also your microwave might intefear, so if you have one near by try turning that off as well, and see if it makes a difference.
7. since you have tried two different wireless adaptos but you still have the problem, check if it's a problem with your router itself, do you have other PCs or laptops that are connected properly? if all of the above doesn't help and you don't have any other laptop or PC connected to try, see if replacing the router helps, either borrow one from your friend or just ask for a replacement to see if that helps. have you tested this router before and was it working properly in the past?

that's all I can think of, good luck troubleshooting and let us know how it goes!
My System SpecsSystem Spec
29 Jul 2009   #3

Windows 7 Ultimate x64
 
 

1. Uninstalling and re-installing the driver was unsuccessful.
2. No Windows 7 driver available.
3. Tried using the latest Vista 64 driver, but was unsuccessful. Not sure about compatibility modes yet, so I'll give it another try and see what I can figure out.
4. Distance is very minimal.
5. Tried turning off both the encryption and router firewall, neither helped.
6. No cordless phones nearby.
7. My laptop uses the Intel wireless card (what I'm typing on now). I'm sitting right next to the desktop and the laptop works fine.

Starting to think maybe it's a router issue. I went and traded the Linksys Compact G USB for a Belkin N that uses the RT8192u chipset (which is supposed to work with 7...). It recognized it and installed a driver, but same issue. Just won't connect. There's 3 other networks nearby and it'll kinda connect... up to the point where it asks for a passkey. I'm not sure what's going on. The router is a Linksys WRT54G2.

Also, connecting straight into the router or cable modem comes up with a connection, just no internet access.
My System SpecsSystem Spec
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29 Jul 2009   #4

Windows 7 7264x64(main), 7260x86(secendary), XP SP3 Triple Boot
 
 

let me see if I understand you correctly here, you tried these 3 adaptors/cards:
* D-Link WDA-2320 (PCI)
* Linksys Compact G (USB)
* Belkin N that uses the RT8192u chipset
and all 3 of them failed, at the point of being asked for the password correct?
also when you disabled the security on the router, you said that it is still not working? can you clarify how it is not working? do you get an IP Address by typing "ipconfig /all" in a command window? can you ping the router? can you ping something on the internet such as 74.125.67.100 ( which is google.com ).
also you said that when you tried connected via wiered connection, it also failed? can you check if you got an ip address by typing "ipconfig /all" in a command window? can you ping the router? can you ping something on the internet such as 74.125.67.100 ( which is google.com ).
My System SpecsSystem Spec
30 Jul 2009   #5

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by akramh View Post
let me see if I understand you correctly here, you tried these 3 adaptors/cards:
* D-Link WDA-2320 (PCI)
* Linksys Compact G (USB)
* Belkin N that uses the RT8192u chipset
and all 3 of them failed, at the point of being asked for the password correct?
Yes, I've used those three adapters. They did "fail" at the password, but that was referencing other networks which I don't have the password for, I'm not sure if they'd work or not. When connecting to my network, it fails immediately.
Quote:
also when you disabled the security on the router, you said that it is still not working? can you clarify how it is not working?
Well, I'm not sure how to clarify it... It just doesn't work, lol. It simply refuses to connect to the network.
Quote:
do you get an IP Address by typing "ipconfig /all" in a command window? can you ping the router? can you ping something on the internet such as 74.125.67.100 ( which is google.com ).
No IP listed, and I cannot ping the router or anything on the Net.
Quote:
also you said that when you tried connected via wiered connection, it also failed? can you check if you got an ip address by typing "ipconfig /all" in a command window? can you ping the router? can you ping something on the internet such as 74.125.67.100 ( which is google.com ).
I'll have to try the wired connection when I get off work, but it was much the same way... It would show a connection to the network, but it would come up as Unidentified with no internet access. It seems there's a lot of issues like this around.
My System SpecsSystem Spec
30 Jul 2009   #6

Windows 7 Ultimate x64
 
 

Issue has been resolved. For those interested...

If you're having problems as I described, such as being able to connect to a network but getting the 'No Internet Access' message, then this may help you. For reference, I'm currently using the Belkin F5D8053 Ver5000 USB adapter paired with a Linksys WRT110 router. I'm running the 64-bit Windows 7 Ultimate RC.

My solution was quite simple, although it became frustrating and took FOREVER. I was able to connect to the wireless network finally by resetting my router to factory settings, however... I got the message about no internet access. I then proceeded to cycle my modem, router, and PC. Then as I was getting frustrated I took a smoke break, came back in and got on the wired PC to find it had no connection, so I decided to reset the router once again and do a fresh install. After that, I cycled the modem once more... hit the little yellow refresh button on the WRT110 and the wired PC came back to life. Then the laptop connected, and once the Win 7 PC seen the wireless network, it connected. Which is where I'm typing this message from now.

Thank GOD!
My System SpecsSystem Spec
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 Win7 RC Build 7100 Wireless Issues...




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