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Windows 7: Limited access to internet

12 Sep 2011   #1
peterc118

windows 7 home premium 64bit
 
 
Limited access to internet

My daughter has a laptop connected to our wireless broadband from Virgin and was working fine for last 6 months then overnight it changed to limited access and will not let her on internet. When we try to diagnose problem it says problem with network adapter driver. We cannot update driver as no acces to internet. Shee needs this working for going back to university next week so can anyone help us.


My System SpecsSystem Spec
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12 Sep 2011   #2
seavixen32

Windows 7 Ultimate SP1 64-Bit
 
 

Just a point. If you've no access to the internet, how have you posted this thread?

You haven't told us the exact model of the laptop, so you'll need to choose from this link: HP G62-100 Notebook PC series*-* Download drivers and software - specify product name - HP Business Support Center

Download the wireless adapter driver and save it to a USB flash drive, which you can then connect to your daughter's laptop and install the driver from there.
My System SpecsSystem Spec
12 Sep 2011   #3
peterc118

windows 7 home premium 64bit
 
 

i have connected to internet with our pc which connects ok and also my son has a laptop and that connects ok as well.
My System SpecsSystem Spec
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12 Sep 2011   #4
seavixen32

Windows 7 Ultimate SP1 64-Bit
 
 

In that case, just click the link I gave you and see if you can locate and download a driver from there.
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 Limited access to internet




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