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Windows 7: Can;t use router program to change user names

14 Sep 2011   #1
Core7

Window 7 Ultimate 32bit
 
 
Can;t use router program to change user names

Hi there I have a Billion 400G and I have 3 user name's of different ISP's and I normally use the program that came with the router to change it but now it all of a sudden doesn't work!!!! please help me fix this.....see images...normally I would use 10.0.0.2 to log in to my router. Not sure if the IPv6 shouldn't have internet access cant remember how it was before.




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14 Sep 2011   #2
piattj

Windows 7 Pro 64 bit
 
 

What's actually not working? It's a bit unclear. Is it that you can no longer log in to your router? Or that you CAN but some things no longer work? If so, what?
Please be clear about what you are trying to do... change your ISP name?
Why? What's changed prior to things going wrong?
Thanks
My System SpecsSystem Spec
15 Sep 2011   #3
Core7

Window 7 Ultimate 32bit
 
 

I switch between them often to use both
My System SpecsSystem Spec
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17 Sep 2011   #4
piattj

Windows 7 Pro 64 bit
 
 
diagnostic

No internet via IPV6 is almost certainly irrelevant. You have IPV4 connectivity so all is OK there.
Go into Control Panel -> Network & Sharing. Post the screen from that window.
Open up a CMD window, ping <router IP address> & post that window
from CMD, type ipconfig /all then post that window
My System SpecsSystem Spec
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 Can;t use router program to change user names




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