Limited Connectivity After Restarting HP Laptop

Hello helpful forum wanderer,

I would really appreciate help, as I am returning to school in two days and I urgently need to retrieve my internet before I leave. Thanks!

Here's the story. I had internet completely problem-free for almost two years, until about a month ago, when I restarted my computer and installed Windows Updates. Then, this Limited Connectivity problem came up for the first time.

I used System Restore and the problem went away. However, recently I restarted my laptop again and had the same Limited Connectivity problem. The old System Restore point was missing (probably because I had used Disk Clean-up and deleted it).

I don't believe the router has a problem, because two other computers are connecting to the internet just fine.

Interestingly, when I try to connect my laptop directly to the router using an ethernet cable, nothing happens.

THINGS I HAVE TRIED
- netsh winsock commands
- ipconfig /release, and ipconfig /renew, but both of these give the following:
"Windows IP Configuration
The operation failed as no adapter is in the state permissible for this operation."
- uninstalling and reinstalling network drivers
- system restore

DESCRIPTION OF MY LAPTOP
My HP laptop is a G60-530US model.

My network drivers are updated I believe, and as follows...
- Intel(R) WiFi Link 1000 BGN
- Microsoft Virtual WiFi Miniport Adapter
- Realtek PCIe FE Family Controller

The router I am using:
Netgear 54Mbps WGR614 v5

Here is my ipconfig /all:


Thanks much in advance,
UCSDstudent

From the icon in the tray, use the troubleshooter.
It fixes the problem, most of the time.

Hi 5bdkw,
Thanks for your prompt reply!

I have tried the troubleshooter, but it always says that it cannot detect the problem.
It says...
There might be a problem with the driver for the Local Area Connection adapter and the Wireless Network Connection adapter.
"Windows couldn't automatically bind the IP protocol stack to the network adapter" for both connections.

Any other help out there? I will be waiting right here!

Thanks,
UCSDstudent

Have you tried resetting the router?

UCSDstudent said:

Hi again p5bdkw,

Does resetting the router consist of turning it off and then back on again?
If so, I have tried that to no avail.

Any other ideas?

Thanks again,
UCSDstudent

Usually a reset involves pressing a button on the router and holding it for a few seconds while it powers on. You may want to consult your manual on how to do it for your router.

Hello,

Did you use the Norton Removal Tool to completely uninstall and remove all the remains. Install MSE to replace Norton.

I am not sure what firewall I am running (Windows? Norton?), but I have not made any changes to the settings. I have tried uninstalling and reinstalling Norton as well to no success.

Also, pls. try the following recommendations:

Remove all wireless network stored in your computer, then re-add your own SSID. If the network is secured, make sure to type in the correct network key.
Wireless Network - Remove

Your ipconfig /all output is incomplete, can't see the Intel's info., but anyway, make sure that your wireless setting is on DHCP and Obtain DNS Server is set to auto.
How to Configure DHCP in Windows 7

Please give us an update.