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Windows 7: MSN Live Disconnects when Accepting the request 4 remote assit

18 Sep 2011   #1
c0kecan

WIn 7 Ultimate 32 Bit
 
 
MSN Live Disconnects when Accepting the request 4 remote assit

Hello , i f i have posted inthe wrong section in apologis


I am using MSN Live 2011

When i get asked for Remote assitance my client always disconnects and then says reconnecting in 59 seconds. The end requesting it gets the pass pages etc but by the time they put it in i have dicsonnected and reconnected by which time the seesion is invalid

I have the correct ports open and also tried all the advice i can see and find online.

This is getting incredibly annoyng as i need to help family members who are not so tech savvy.


My System SpecsSystem Spec
.
19 Sep 2011   #2
jaceseeker

Windows 7 home premium x64
 
 

Quote   Quote: Originally Posted by c0kecan View Post
Hello , i f i have posted inthe wrong section in apologis


I am using MSN Live 2011

When i get asked for Remote assitance my client always disconnects and then says reconnecting in 59 seconds. The end requesting it gets the pass pages etc but by the time they put it in i have dicsonnected and reconnected by which time the seesion is invalid

I have the correct ports open and also tried all the advice i can see and find online.

This is getting incredibly annoyng as i need to help family members who are not so tech savvy.
i found this online. it may be able to help you. im by no means familiar with the MSN program or using Remote Assistance, but i figured any response is better help than none
  1. Open System by clicking the Start button , clicking Control Panel, clicking System and Maintenance, and then clicking System.
  2. Click Remote settings. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
  3. Select the Allow Remote Assistance connections to this computer check box.
  4. Click Advanced, and then, under Invitations, select the time from the two lists.

maybe this will at least give u enough time to complete the steps you were having time crunch issues with.
My System SpecsSystem Spec
23 Sep 2011   #3
c0kecan

WIn 7 Ultimate 32 Bit
 
 

Tried This and still no joy
My System SpecsSystem Spec
.

18 Feb 2012   #4
rosch

Windows 7 x64
 
 

Quote   Quote: Originally Posted by c0kecan View Post
Tried This and still no joy
Did you ever solve this?
I'm having the same issue..
My System SpecsSystem Spec
Reply

 MSN Live Disconnects when Accepting the request 4 remote assit




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