Home Wireless Internet not connecting

Xxchecknerdxx · 20 Sep 2011

I just bought my Dell inspiron laptop windows 7 today when I first turned it on I set up my home wireless connection and it was working fine. I was streaming a movie on Netflix when my Internet connection was lost. I have not been able to get Internet since then. It says I'm connected to my home wifi but that I have no Internet connection and the web browser will not load. I have a toshiba laptop windows xp an iPod an xbox360 and they all connect perfectly to the wifi. It was working fine then it just disconnected I have not gotten any Internet connection for hours and I please want to know what I can do to solve this problem. Many others seem to have a similar problem. I would be so thankful for a solution, thanks!!

Irishdexy · 20 Sep 2011

Morning,
Sorry to hear about your issues, I've had some odd issues with my version of Home Premium. If I have ever lost connection to the internet I normally rebooted by Router then it came back and worked however I assume you would already have done this as that would be the first thing most people do to resolve it. If you try resetting the IP address given to your machine this may solve the issue and to do this do the following:

Click Start
Type CMD and right click "Run as Administrator"
When the prompt comes up click ok
When the CMD box comes up type the following in "ipconfig /release" (Without quotes) Your network connection will drop this is normal.
Type "ipconfig /renew" (again without quotes)

Now what happens is the Router is giving your network adapter a different IP address and it should then connect to the Internet again.

If this doesn't work re-post here and get me the name of your Wireless Network Adapter (Found under Hardware Device Manager - Click my Computer and select Manage and select OK as UAC prompts you to validate yourself. Then Click Device Manager. Your Wireless Card will be listed under Network Adapters). Sometimes what can happen is that incorrect drivers can cause weird (and sometimes wonderful) Issues and updating the drivers with the vendors drivers fixes it.

Regards,
James

Darryl Licht · 20 Sep 2011

Irishdexy said:

Morning,
Sorry to hear about your issues, I've had some odd issues with my version of Home Premium. If I have ever lost connection to the internet I normally rebooted by Router then it came back and worked however I assume you would already have done this as that would be the first thing most people do to resolve it. If you try resetting the IP address given to your machine this may solve the issue and to do this do the following:

Click Start
Type CMD and right click "Run as Administrator"
When the prompt comes up click ok
When the CMD box comes up type the following in "ipconfig /release" (Without quotes) Your network connection will drop this is normal.
Type "ipconfig /renew" (again without quotes)

Now what happens is the Router is giving your network adapter a different IP address and it should then connect to the Internet again.

If this doesn't work re-post here and get me the name of your Wireless Network Adapter (Found under Hardware Device Manager - Click my Computer and select Manage and select OK as UAC prompts you to validate yourself. Then Click Device Manager. Your Wireless Card will be listed under Network Adapters). Sometimes what can happen is that incorrect drivers can cause weird (and sometimes wonderful) Issues and updating the drivers with the vendors drivers fixes it.

Regards,
James

A simple reboot will do the same! Since the OP has stated that his other devices are connected fine... the issue is NOT @ router! It must be with this new Dell lappy, or the wireless NIC in it!

Pratik23 said:

Try to get the settings from your ISP and confirm if everything is working fine from their side. If its fine, then make the changed accordingly in Internet Options - Connection - LAN Settings. Also tell me whether or not you can use Internet from your Browser and facing the issue only in Wifi.

Similar to other poster... Since his Toshiba, ipod, and xbox are connecting just fine... how do you figure this is going to help him???