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Windows 7: Can't print to shared printers between 2 Windows 7 computers


20 Sep 2011   #1

Windows 7 64 bit Premium
 
 
Can't print to shared printers between 2 Windows 7 computers

I have a Samsung CLP310 printer attached to my wife's computer (USB) and a samsung ML2010 printer attached to my computer (USB).
She can print to her printer, and I can print to mine. Both printers are set to "share". I can add her printer to my list of printers, and she can add mine to her list. BUT...I can't print to hers and she can't print to mine.
She's on Ultimate 7, and I'm on Premium 7. We can share documents so I know that the network is working. I can see her printer and check its properties etc, but I can't print to it. I get an error message ("your file could not be printed due to an error on \\blackmatt\samsung clp-310 series on e03") and an offer to troubleshoot, but nothing helps.
I've tried deleting and adding the printers back on, and also tried re-installing the drivers.
Any ideas?
Thanks Steve


My System SpecsSystem Spec
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20 Sep 2011   #2

Windows 7 Ultimate 64 bit Steve Ballmer Signature Edition
 
 

Are you using a workgroup or homegroup?
My System SpecsSystem Spec
20 Sep 2011   #3

Windows 7 64 bit Premium
 
 

a work network
My System SpecsSystem Spec
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20 Sep 2011   #4

Windows 7 Ultimate 64 bit Steve Ballmer Signature Edition
 
 

Homegroup and workgroup are Windows networking terms...

Can you see the other PC via the Network?
My System SpecsSystem Spec
20 Sep 2011   #5

Windows 7 64 bit Premium
 
 

yes, I can see the other computer.
I haven't set up Homegroup. When I look at the network, it says it's work network.
My System SpecsSystem Spec
20 Sep 2011   #6

Windows 7 Ultimate 64 bit Steve Ballmer Signature Edition
 
 

Thats because when you setup your network connection you told it "work network"... your other options were "home network" or "public network".

How did you install printer on PC1 that is really connected to PC2???

Can you send some screenshots of Network screen and Devices and Printers screen???
My System SpecsSystem Spec
21 Sep 2011   #7

Windows 7 64 bit Premium
 
 

To install printer on PC1 I used "add a printer" in control panel/hardware and sound/devices and printers. Windows discovered the printer on PC2 and I added it. When it offered to print a test page, nothing happened.
I did the same on PC2 to add the printer physically attached to PC1.
Sorry- I don't know how to attach screenshot to this reply
Steve
My System SpecsSystem Spec
21 Sep 2011   #8

Windows 7 Ultimate SP1 64-Bit
 
 

My System SpecsSystem Spec
21 Sep 2011   #9

Windows 7 64 bit Premium
 
 

OK - screenshots attached (I hope).
Steve[ATTACH]Can't print to shared printers between 2 Windows 7 computers-screenshots.png[/ATTACH]


My System SpecsSystem Spec
21 Sep 2011   #10

Windows 7 Ultimate SP1 64-Bit
 
 

There is a difference between HomeGroup and Home Network.

If all your computers are using Windows 7 you can use HomeGroup to set up your network.

Once you've set up your Homegroup Network you need to choose Home Network on both computers.

Can't print to shared printers between 2 Windows 7 computers-printhg.jpg

It may also pay you to install both printer drivers on both computers.


My System SpecsSystem Spec
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 Can't print to shared printers between 2 Windows 7 computers




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