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Windows 7: Wireless doesn't have valid ip configuration


20 Sep 2011   #1

Windows 7 Homes Premium 32bit
 
 
Wireless doesn't have valid ip configuration

I have a Dell Intel Pentium Desktop and a Toshiba laptop running Windows 7; the router is a Netgear RangeMax Wireless-N 150. Until 8/17/11 I was able to make wireless/wired connection with my laptop, I can make connection with desktop with no problem. When I run troubleshooter I'm informed that "Wireless doesn't have a valid ip configuration", or "connection between router access point, router cable, internet modem broken". Connection also defaults to "Unidentified network" instead of my home network. I have reset my laptop, desktop, cable modem, router; device manager informs me that all hardware is working properly also, I updated firmware, and verified the most recent drivers installed. Connection has been setup since July 2010 and I have experienced no problem up until now. If someone could assist me and help to to fix this problem I would really appreciate it




Attached Thumbnails
Wireless doesn't have valid ip configuration-snapshot.png  
My System SpecsSystem Spec
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20 Sep 2011   #2

Windows 7 Ultimate 64 bit Steve Ballmer Signature Edition
 
 

Welcome to the forum taradenise!

Sorry to hear you are having problems!

It is obvious from this image that you are not connecting to the router at all... the IP showing is an autoconfig IP starting with 169.254.xxx.xxx. So, your issue is probably with the router.

Since all was working fine earlier, I am willing to bet that on or around 8/17/11 you had power outtage, you unplugged, or moved your router. ???

If unplugged for a period of time, many routers will reset to factory defaults.

If you send me the same image from the desktop, along with the model and make of your router, I should be able to help you get this back up easily!
My System SpecsSystem Spec
21 Sep 2011   #3

Windows 7 Homes Premium 32bit
 
 
Wireless doesnt have valid ip configuration

Darryl,

Here is the information you requested, router is Netgear RangeMax Wireless N 150 Router wpn824n


Attached Thumbnails
Wireless doesn't have valid ip configuration-snapshot.png  
My System SpecsSystem Spec
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21 Sep 2011   #4

Windows 7 Ultimate 64 bit Steve Ballmer Signature Edition
 
 

Quote   Quote: Originally Posted by taradenise View Post
Darryl,

Here is the information you requested, router is Netgear RangeMax Wireless N 150 Router wpn824n

I think you attached the same image to this post... its the same as the first image. I need a screenshot of the desktop that is connecting to the Internet... then I can give you exact instructions for that netgear rtr.
My System SpecsSystem Spec
21 Sep 2011   #5

Windows 7 Professional x64 SP1 ; Windows Server 2012 R2 Standard
 
 

Also just to be clear of any problems with your DHCP server and Broadcast settings try this

Windows Vista cannot obtain an IP address from certain routers or from certain non-Microsoft DHCP servers

You can also find the Fix it install file attached below

Plus check Device manager for any problems with your NIC

Note   Note
The link should work for windows 7 as well as Vista


Attached Files
File Type: msi MicrosoftFixit50357.msi (639.5 KB, 1010 views)
My System SpecsSystem Spec
21 Sep 2011   #6

Windows 7 Homes Premium 32bit
 
 
Wireless doesn't have valid ip configuration

Darryl,

Here the snap shot


Attached Thumbnails
Wireless doesn't have valid ip configuration-snapshot-desktop.png  
My System SpecsSystem Spec
21 Sep 2011   #7

Windows 7 Ultimate 64 bit Steve Ballmer Signature Edition
 
 

OK... from the wired desktop, open a browser and type 192.168.1.1... that's your routers IP address.


This should open up a login screen... use admin as the username and password as the password (those are the netgear defaults)


Click Wireless Settings in the main menu bar of the wireless router.
Note that the default SSID is NETGEAR. The SSID is the name of your wireless network, you can change this to whatever you want.

You should also see a section labled wireless security... select WPA or WPA2 for wireless encryption and create a passphrase.

When done, make sure to click on Apply.

Now attempt to connect from your laptop and this time you may have to look at what wireless networks are in range... try to connect to the SSID you created above, and use the passphrase you created for wireless encryption.

Let me know if you need more assistance... and just in case hers is the user manual for your router...ftp://downloads.netgear.com/files/WP..._25NOV2009.pdf
My System SpecsSystem Spec
22 Sep 2011   #8

Windows 7 Homes Premium 32bit
 
 

Darryl,

I verified the wireless settings of my router and they were actually as you described, do you or anyone else have any other suggestions, I'm still unable to make internet connection with my laptop. I'm haven't had any problems with wireless connection with my other devices; I also ran device manager and I'm informed that my hardware is working properly.
My System SpecsSystem Spec
22 Sep 2011   #9

Windows 7 Ultimate 64 bit Steve Ballmer Signature Edition
 
 

What shows up in the wireless networks for the laptop? Can you send a screenshot?
My System SpecsSystem Spec
22 Sep 2011   #10

Windows 7 Homes Premium 32bit
 
 

Darryl,

Here is the screen shot


Attached Images
 
My System SpecsSystem Spec
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 Wireless doesn't have valid ip configuration




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