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Windows 7: Wireless printer cannot see IP address

23 Sep 2011   #1

Windows 7 Ultimate
 
 
Wireless printer cannot see IP address

Hi.

I'm running windows 7 ultimtae 32bit.

I would get my HP C4380 connected to my computer.

I can see the MAC address for the printer in the router, but I cannot see it's
IP address.

What could be reason(s) for this behaviour ?

My System SpecsSystem Spec
.

23 Sep 2011   #2

Windows 7 Ultimate X64
 
 

HI Darkhorse,

Check whether your firewall has allowed file and print sharing if not open the windows firewall from control panel and tick file and print sharing so you could be able to connect to it.

Cheers !!
My System SpecsSystem Spec
23 Sep 2011   #3

Windows 7 Ultimate
 
 

Thank you very much for your reply.

At the time of installing the printersoftware, I had not any security software running. So I doubt it's the firewall that's making fun.

Where is the file and printer sharing to be found in firewall ?
My System SpecsSystem Spec
.


23 Sep 2011   #4

Windows 7 Ultimate
 
 

Hi again.

I found it, and it's on the file and printer sharing
see attachment!


Attached Images
 
My System SpecsSystem Spec
23 Sep 2011   #5
2xg
Microsoft MVP

Win7 & Win8 64bit
 
 

Hi darkhorse,

You may download and run AdvancedIpScanner to find out your Printer's IP and Mac Address. You may access the IP thru a URL, similar to your router for ex. http://192.168.1.11
My System SpecsSystem Spec
23 Sep 2011   #6

Windows 7 Ultimate
 
 

@2sg

Thank you for your reply. I have downloaded and ran the IP scanner.
But I cannot see the IP nor the Mac address for the printer.

As mentioned, I cna see the printer's Mac address on the router.

Which IP is it you mean with the example?. The IP of the printer
If so, I cannot find it.

BTW, now I cannot even see the Mac address for the printer on the router.

Could that be the IP scanner, that has done that ?
My System SpecsSystem Spec
23 Sep 2011   #7

Windows 7 Ultimate 64bit
 
 

With the HP Wi-Fi printers you should run the CD (or downloaded drivers) for the unit from the pc you are trying to install it on. You will get a prompt to setup the printer via USB or NETWORK. Select "network" it will search for the printer and should show it in the list, then follow the prompts.

But the MAC address should be printed on the back of the printer on a small sticker ....
Alternately you could
Press the Setup button on the product control panel.
Navigate to the Network Config , and then press OK . The Network Configuration Page should print, and this will show the MAC address
My System SpecsSystem Spec
24 Sep 2011   #8

Windows 7 Ultimate
 
 

The way of setting the printer up is what I did.

Also I know the MAC address, that was shown on the router.

But how to gain the IP address from the MAC address ?
My System SpecsSystem Spec
24 Sep 2011   #9

Windows 7 Ultimate
 
 

Hers's a screenshot of the set up for the printer.


Attached Thumbnails
Wireless printer cannot see IP address-c4380.jpg  
My System SpecsSystem Spec
24 Sep 2011   #10
2xg
Microsoft MVP

Win7 & Win8 64bit
 
 

Pls try re-typing the WPA passphrase on the printer.
Also you may always manually edit the Subnet or IPs of the printer from the printer's menu itself. Pls see Pooman's post on how to access the printer's main control panel.
Quote   Quote: Originally Posted by darkhorse View Post
The way of setting the printer up is what I did.

Also I know the MAC address, that was shown on the router.

But how to gain the IP address from the MAC address ?
My System SpecsSystem Spec
Reply

 Wireless printer cannot see IP address




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