Can connect but can't browse

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  1. Posts : 8
    windows 7 RC
       #1

    Can connect but can't browse


    Hi all,

    I recently installed the Windows 7 RC on my HP laptop.
    To make story short, I connect the internet through a Thomson Modem connected to a TP-LInk Wireless router, I can connect the router and can see my local network.

    I have the following problems:
    1. I can't connect my router from the laptop (typing 192.168.1.1 in any browser yields nothing at all).
    2. I can excess internet (pinging Google for instance), but I can't reach any site using any of my installed browsers (IE, Firefox, or Chrome).

    I tried reinstalling chrome, because this all seems to be browers problems, but that didn't help either.

    Thanks,
    Yishke:)
      My Computer


  2. Posts : 8,476
    Windows® 8 Pro (64-bit)
       #2

    Hi yishke, have a look at the internet troubleshooting guide(link is in my sig).

    Hope this helps,
    dinesh.
      My Computer


  3. Posts : 6,305
    Windows 7 Ultimate x64
       #3

    dinesh said:
    Hi yishke, have a look at the internet troubleshooting guide(link is in my sig).

    Hope this helps,
    dinesh.
    +1, it could also be that the router need resetting. This has helped many times when connection to hardware is fine but internet seems iffy
      My Computer


  4. Posts : 8
    windows 7 RC
    Thread Starter
       #4

    Thanks.


    I done almost all the instructions in your guide before I posted the question, but didn't tried the safe-mode.
    I can browse the net in safe-mode, so I assume that something is blocking me in the regular mode, but I don't know what (I turned off both the fire-wall and AVG and it didn't help).

    Any way, now I have a lead, so thank you very much,
    Yishke:)
      My Computer


  5. Posts : 28,845
    Win 8 Release candidate 8400
       #5

    yishke said:
    I done almost all the instructions in your guide before I posted the question, but didn't tried the safe-mode.
    I can browse the net in safe-mode, so I assume that something is blocking me in the regular mode, but I don't know what (I turned off both the fire-wall and AVG and it didn't help).

    Any way, now I have a lead, so thank you very much,
    Yishke:)
    Hey Yishke

    How abt your sys specs, OS, and wifi/nic?

    Ken
      My Computer


  6. Posts : 2,111
    Win7 Build 7600 x86
       #6

    yishke said:
    I done almost all the instructions in your guide before I posted the question, but didn't tried the safe-mode.
    I can browse the net in safe-mode, so I assume that something is blocking me in the regular mode, but I don't know what (I turned off both the fire-wall and AVG and it didn't help).

    Any way, now I have a lead, so thank you very much,
    Yishke:)
    Have you done a soft reset of the router?

    By soft reset I mean take out the power adapter. wait ten seconds and put it back in. Then the thing will reboot and you'll have to wait a few minutes.

    Note:
    Never do hard reset. (little pin on the back with pencil) because that will delete all your settings, including provider login and pw.

    I note this distinction, because I see a lot of people suggesting resetting the router, but that can easily be missunderstood.

    greetz.
      My Computer


  7. Posts : 8
    windows 7 RC
    Thread Starter
       #7

    Hi Ken,

    I'm sorry, but i didn't understand you.

    squonksc, I actually done both resets and the hard-reset actually doesn't work on my router (after your warning I'm happy it didn't :) ).

    Yishke:)
      My Computer


  8. Posts : 28,845
    Win 8 Release candidate 8400
       #8

    yishke said:
    Hi Ken,

    I'm sorry, but i didn't understand you.

    squonksc, I actually done both resets and the hard-reset actually doesn't work on my router (after your warning I'm happy it didn't :) ).

    Yishke:)
    No problem. welcome to sevenforums

    I was refering to your system specifications. you could just tell us, or you could put them in your user control panale (user CP). It just makes diagnosing your hware and OS easier.

    Ken
      My Computer


  9. Posts : 2,111
    Win7 Build 7600 x86
       #9

    And while you at it, could you go to command prompt and do a IPCONFIG/ALL and post it here?


    PS, and while you do that, you might just for the fun of it do IPCONFIG/flushdns.

    And see if you browser works now?
    Last edited by SquonkSC; 01 Aug 2009 at 09:15. Reason: Ps
      My Computer


  10. Posts : 8
    windows 7 RC
    Thread Starter
       #10

    Hi,

    I can reach the internet in safe-mode, so my problem is with one of the protection layers, but I have no clue as to which (I turned off the fire-wall and my AVG anti-virus, but it didn't helped).

    and now for some specs:

    OS: Windows 7 Ultimate - 64 bit.

    Hw: HP Pavilion dv5-1000, Intel Core2Duo T5800 2GHz 4GB Ram.

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : HP-PC
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Wireless LAN adapter Wireless Network Connection:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Intel(R) WiFi Link 5100 AGN
    Physical Address. . . . . . . . . : 00-21-6B-40-02-5E
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::9ca7:8e00:265b:3638%12(Preferred)
    IPv4 Address. . . . . . . . . . . : 192.168.1.100(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : Saturday, August 01, 2009 5:35:30 PM
    Lease Expires . . . . . . . . . . : Saturday, August 01, 2009 7:35:47 PM
    Default Gateway . . . . . . . . . : 192.168.1.1
    DHCP Server . . . . . . . . . . . : 192.168.1.1
    DHCPv6 IAID . . . . . . . . . . . : 285221227
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-10-A0-3E-F1-00-1E-68-98-E3-FF

    DNS Servers . . . . . . . . . . . : 192.116.202.222
    213.8.172.83
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Ethernet adapter Local Area Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
    Physical Address. . . . . . . . . : 00-1E-68-98-E3-FF
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Teredo Tunneling Pseudo-Interface:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    I hope this is what you wanted,
    Yishke:)
      My Computer


 
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