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Windows 7: Problem with Bing Bar

05 Oct 2011   #1

32 bit Vista Home Premium SP2
Problem with Bing Bar

This post is actually on behalf of a friend. She has an HP G72 notebook running Win 7. I was trying to install the HP Smart Print, which first requires the Bing Bar. When trying to install the Bing Bar, I keep getting a window telling me it is already installed and I must first uninstall.

I have looked everywhere I know for this Bing Bar: Add/Remove programs list, looked in C/Program Files, looked in IE9 Manage Add Ons and in Toobars. I did a search of the registry for both HP Bing Bar and Bing Bar. I can find no trace of this item on her computer.

Can someone explain what is going on with this and how to fix it?

My System SpecsSystem Spec
05 Oct 2011   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1

I guess it is here ....

In order to remove it, it is to get and activate another search engine first .... then select it, and click the remove button .

My System SpecsSystem Spec
05 Oct 2011   #3

32 bit Vista Home Premium SP2

Another search engine was already activated, but there were two instances of Bing shown when I clicked on Search Engines. I removed them but it made no difference. I still get that same message when I try to install.

I ran the sfc /scannow on her computer this morning and it came back 100% with no integrity errors.

I can not understand how it can tell me that Bing Bar is installed when it is not.
My System SpecsSystem Spec

 Problem with Bing Bar

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