Help required , cannot connect to wireless network.

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  1. Posts : 7
    Windows 7 home premium 64 bit
       #1

    Help required , cannot connect to wireless network.


    Hi there,

    I have recently bought a new computer and have been happily connected to my wireless network for three months. The other day the connection was lost and now I cannot connect to my wireless or parents wireless networks. I can connect via Lan and from this have done an ipconfig print out which I will add below.

    I can see my wireless network connections however when I tempt to connect it says windows cannot manage it. I am running windows 7 home premium 64 bit.

    All other computers can connect to the wireless just not mine. Any help would be highly appreciated :)

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.
    C:\Users\Markies>ipconfig/all
    Windows IP Configuration
    Host Name . . . . . . . . . . . . : Markies-HP
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    DNS Suffix Search List. . . . . . : lan
    Wireless LAN adapter Wireless Network Connection 2:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
    Physical Address. . . . . . . . . : 40-2C-F4-02-2F-CC
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Wireless LAN adapter Wireless Network Connection:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Broadcom 4313GN 802.11b/g/n 1x1 Wi-Fi Ada
    pter
    Physical Address. . . . . . . . . : 40-2C-F4-02-2F-CC
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Ethernet adapter Local Area Connection:
    Connection-specific DNS Suffix . : lan
    Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
    Physical Address. . . . . . . . . : 2C-27-D7-DF-32-6F
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::10df:ef06:b554:ac09%13(Preferred)
    IPv4 Address. . . . . . . . . . . : 192.168.1.67(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : 12 October 2011 19:53:29
    Lease Expires . . . . . . . . . . : 13 October 2011 19:53:28
    Default Gateway . . . . . . . . . : 192.168.1.254
    DHCP Server . . . . . . . . . . . : 192.168.1.254
    DHCPv6 IAID . . . . . . . . . . . : 288106455
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-77-B2-F8-2C-27-D7-DF-32-6F
    DNS Servers . . . . . . . . . . . : 192.168.1.254
    NetBIOS over Tcpip. . . . . . . . : Enabled
    Tunnel adapter Local Area Connection* 14:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft 6to4 Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    Tunnel adapter isatap.lan:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . : lan
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    Tunnel adapter Teredo Tunneling Pseudo-Interface:
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fb:28e4:2fa:a13f:ae60(Prefe
    rred)
    Link-local IPv6 Address . . . . . : fe80::28e4:2fa:a13f:ae60%16(Preferred)
    Default Gateway . . . . . . . . . : ::
    NetBIOS over Tcpip. . . . . . . . : Disabled
    C:\Users\Markies>
      My Computer


  2. Posts : 1,618
    Win7 Home Premium x64 W10Pro&Home
       #2

    It looks like you have an Ethernet connection, if true, unplug it and then go to change adapter settings and set wireless as default...
      My Computer


  3. Posts : 7
    Windows 7 home premium 64 bit
    Thread Starter
       #3

    Hi there, I am connected thru ethernet at mo as this is the only thing that works. I disconnected and did what you said but still no luck. While disconnected I printed another ipconfig log and it looks as so,

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.
    C:\Users\Markies>ipconfig/all
    Windows IP Configuration
    Host Name . . . . . . . . . . . . : Markies-HP
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    DNS Suffix Search List. . . . . . : lan
    Wireless LAN adapter Wireless Network Connection 2:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
    Physical Address. . . . . . . . . : 40-2C-F4-02-2F-CC
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Wireless LAN adapter Wireless Network Connection:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Broadcom 4313GN 802.11b/g/n 1x1 Wi-Fi Ada
    pter
    Physical Address. . . . . . . . . : 40-2C-F4-02-2F-CC
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Ethernet adapter Local Area Connection:
    Connection-specific DNS Suffix . : lan
    Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
    Physical Address. . . . . . . . . : 2C-27-D7-DF-32-6F
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::10df:ef06:b554:ac09%13(Preferred)
    IPv4 Address. . . . . . . . . . . : 192.168.1.67(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : 12 October 2011 19:53:29
    Lease Expires . . . . . . . . . . : 13 October 2011 19:53:28
    Default Gateway . . . . . . . . . : 192.168.1.254
    DHCP Server . . . . . . . . . . . : 192.168.1.254
    DHCPv6 IAID . . . . . . . . . . . : 288106455
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-77-B2-F8-2C-27-D7-DF-32-6F
    DNS Servers . . . . . . . . . . . : 192.168.1.254
    NetBIOS over Tcpip. . . . . . . . : Enabled
    Tunnel adapter Local Area Connection* 14:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft 6to4 Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    Tunnel adapter isatap.lan:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . : lan
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    Tunnel adapter Teredo Tunneling Pseudo-Interface:
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fb:28e4:2fa:a13f:ae60(Prefe
    rred)
    Link-local IPv6 Address . . . . . : fe80::28e4:2fa:a13f:ae60%16(Preferred)
    Default Gateway . . . . . . . . . : ::
    NetBIOS over Tcpip. . . . . . . . : Disabled
    C:\Users\Markies>
      My Computer


  4. Posts : 1,618
    Win7 Home Premium x64 W10Pro&Home
       #4

    show us a screenshot of your adapters...with the wifi adapter highlighted.
      My Computer


  5. Posts : 7
    Windows 7 home premium 64 bit
    Thread Starter
       #5

    Hope this is what you mean! Many thanks for your help.
    Attached Thumbnails Attached Thumbnails Help required , cannot connect to wireless network.-untitled.png  
      My Computer


  6. Posts : 1,618
    Win7 Home Premium x64 W10Pro&Home
       #6

    I apologize for not being more specific. right clik on the network symbol on your taskbar system tray on the right bottom of your screen, select Open Network and sharing center, in next window, on top left, select change adapter settings, highlight the wifi adapter, then take a screenshot...
      My Computer


  7. Posts : 7
    Windows 7 home premium 64 bit
    Thread Starter
       #7

    No probs. here it is :)
    Attached Thumbnails Attached Thumbnails Help required , cannot connect to wireless network.-wifi.png  
      My Computer


  8. Posts : 1,618
    Win7 Home Premium x64 W10Pro&Home
       #8

    ok, if you disable the lan connection and then try to enable the wifi connection, what happens?
      My Computer


  9. Posts : 7
    Windows 7 home premium 64 bit
    Thread Starter
       #9

    I Disable the lan and it still just says windows cannot connect to my wireless?!
      My Computer


  10. Posts : 1,618
    Win7 Home Premium x64 W10Pro&Home
       #10

    when you right clik the wifi adapter do you get an option to enable it?
      My Computer


 
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