Slow speed, fast speed, slow speed.

Recently moved house and had installed my internet today, the exact same setup.

Right now the only difference with this setup is that the router is plugged into my laptop, and if anything, it's closer to my computer than it was in the previous house.

My problem is that it randomly goes slow for short periods of time, or in games it lags like crazy. For example while watching youtube it'll shoot up the loading bar fast and then all of a sudden stop, and go really slowly, then back into fast speed over and over.

What can I do to resolve this?

Go to speedtest.net and see what your download and upload speeds are. Watching a youtube video will use less bandwidth than a game would.

You could also do a tracert to google.com to see if there are any high response times.


Dave

I did the speedtest when I wasn't doing any video downloading or gaming and it was at 2mbps download and .05 upload which is what my speed should be. As soon as I started to load a video and game it went to .4 download and .2 upload which is just unacceptable. I should be able to watch 20 videos at the same time with ease, but now if I did something like that it would take about an hour..

Did you do a tracert to google? (Start>Run>type 'cmd'. When the black box opens type in 'tracert google.com') Copy your results back here.

Speak to your serice provider and ask them to test the line.


Dave

Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Chase>tracert google.com

Tracing route to google.com [74.125.237.49]
over a maximum of 30 hops:

1 5 ms 5 ms 2 ms home [10.0.0.138]
2 32 ms 25 ms 36 ms 172.18.212.9
3 87 ms 58 ms 56 ms 172.18.69.130
4 40 ms 61 ms 137 ms 172.18.241.14
5 34 ms 35 ms 34 ms 172.18.241.9
6 34 ms 28 ms 46 ms Bundle-Ether10.cha45.Brisbane.telstra.net [203.4
5.53.237]
7 32 ms 42 ms 42 ms Bundle-Ether2.cha-core4.Brisbane.telstra.net [20
3.50.44.13]
8 40 ms 53 ms 38 ms Pos0-4-1-0.ken-core4.Sydney.telstra.net [203.50.
6.205]
9 39 ms 50 ms 46 ms Bundle-Ether1.ken39.Sydney.telstra.net [203.50.6
.146]
10 51 ms 68 ms 149 ms 72.14.198.54
11 64 ms 82 ms 48 ms 66.249.95.224
12 59 ms 72 ms 63 ms 72.14.237.51
13 61 ms 44 ms 42 ms syd01s05-in-f17.1e100.net [74.125.237.49]

Trace complete.

C:\Users\Chase>









It only has really high pings (up to 1,000) when it's loading youtube or downloading. But that's only sometimes, it doesn't always do it when downloading.

The above looks ok. Do another one whilst watching a video so we can see where the problem is. It could be a graphics problem with your PC. Do you have the latest drivers? Are there any other PC's on the network having this problem?

Dave

C:\Users\Chase>tracert google.com

Tracing route to google.com [74.125.237.50]
over a maximum of 30 hops:

1 1126 ms 1034 ms 663 ms home [10.0.0.138]
2 1269 ms 915 ms 994 ms 172.18.212.9
3 501 ms 547 ms 816 ms 172.18.69.130
4 794 ms 473 ms 1110 ms 172.18.241.14
5 241 ms 36 ms 23 ms 172.18.241.9
6 61 ms 25 ms 22 ms Bundle-Ether10.cha45.Brisbane.telstra.net [203.4
5.53.237]
7 104 ms 27 ms 28 ms Bundle-Ether2.cha-core4.Brisbane.telstra.net [20
3.50.44.13]
8 281 ms 41 ms 41 ms Pos0-4-1-0.ken-core4.Sydney.telstra.net [203.50.
6.205]
9 57 ms 39 ms 49 ms Bundle-Ether1.ken39.Sydney.telstra.net [203.50.6
.146]
10 69 ms 50 ms 40 ms 72.14.198.54
11 304 ms 41 ms 38 ms 66.249.95.224
12 309 ms 43 ms 39 ms 72.14.237.51
13 467 ms 38 ms 39 ms syd01s05-in-f18.1e100.net [74.125.237.50]

Trace complete.

C:\Users\Chase>

And not as I am aware. I usually play WoW and watch videos all day while on TS3 and other various programs, no one else on the network does that, but they are also not having any slow youtube loads like I am.

E: Yes I updated all my drivers this morning.

Tracing route to google.com [74.125.237.49]
over a maximum of 30 hops:

1 923 ms * 970 ms home [10.0.0.138]
2 50 ms 30 ms 35 ms 172.18.212.9
3 1508 ms 2358 ms * 172.18.69.130
4 930 ms 701 ms 936 ms 172.18.241.14
5 767 ms 859 ms 397 ms 172.18.241.9
6 30 ms 235 ms 353 ms Bundle-Ether10.cha45.Brisbane.telstra.net [203.4
5.53.237]
7 898 ms 947 ms 629 ms Bundle-Ether2.cha-core4.Brisbane.telstra.net [20
3.50.44.13]
8 700 ms 825 ms 1356 ms Pos0-4-1-0.ken-core4.Sydney.telstra.net [203.50.
6.205]
9 307 ms 44 ms 116 ms Bundle-Ether1.ken39.Sydney.telstra.net [203.50.6
.146]
10 298 ms 218 ms 222 ms 72.14.198.54
11 38 ms 37 ms 78 ms 66.249.95.224
12 55 ms 60 ms 40 ms 72.14.237.51
13 43 ms 41 ms 39 ms syd01s05-in-f17.1e100.net [74.125.237.49]

Trace complete.

C:\Users\Chase>

There's another from just now, randomly lagging (only playing WoW)

Is your IP Address 10.0.0.138? Are you connected by a wire or wireless?

As you can see from the tracert the response times increase massively.

Update your Network card drivers and replace your ADSL Filter. I would report it to your service provider and ask them to do tests at your end whilst on WoW so they can see the spike in reponse times.

Also, if you have access to your router, do a tracert from there to google as well, just to see if the response times are the same.

Dave

It's 10.0.0.18. Connected wirelessly. Network drivers (on this computer) are all updated. I will replace the filter soon and I'll have to call tomorrow as they're closed at the moment. And how do I do that from the router?