New
#1
New Acer PC Internet/DNS Problems
I have an Acer Aspire desktop running W7 Home Premium. Right out of the box, brand new machine, I am having major problems with internet connectivity.
IE 9 is the default browser, nothing else is installed yet. A few times entering an IP address will work, in particular the address for Google. So far, the only regular URLs that have worked are google.com, yahoo.com and detnews.com -- other usual suspects, like slate.com, washingtonpost.com, bing.com, microsoft.com, apple.com, wsj.com do nothing -- IE just spins. Typically the browser will display at the bar at the top of the window the heading from the website, such as "Business News & Financial News - The Wall Street Journal - Wsj.com" but nothing on the page ever loads.
The ethernet cable running through a Westell 327W works fine with a laptop running W7 starter and on a desktop running Vista.
I've tried the following with no success --
--Shutdown and restart the modem
--Various commands involving netsh, such as netsh int ip reset c:\netsh.log.txt, netsh winsock reset, others found by googling
--ipconfig /flushdns followed up by ipconfig /renew
--uninstalling and reinstalling the network connection
--turning off the firewall
--turning off antivirus
--using Google's DNS per this page:
Using Google Public DNS
FYI, when I follow the debug instructions on google's page, everything works as they say it should but still virtually nothing resolves.
-- adding and deleting the MAC address to the Network Address under the Advanced tab for the controller properties
For what it's worth, I can't access the internet through the online function of Help. I was able to successfully tracert 8.8.8.8 from the command prompt -- it was a bit slow, but it did go through in 14 hops. Also, Network and Sharing Center shows that there is a Internet connection.
Any advice? This is driving me crazy.