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Windows 7: Unidentified Network, No internet access, tricky problem.

21 Oct 2011   #1
GreggK

Windows 7 Home Premium 64
 
 
Unidentified Network, No internet access, tricky problem.

Wow.

I am officially stumped. Maybe someone here can offer some insight.

I have a brand new Toshiba Satellite, nothing special, but it gets the job done. I don't have internet at home and go to multiple locations to get wi-fi. The one I use the most is a hotel down the street. It has the fastest connection speed and it is closest to home. For whatever reason, the connection no longer works there. I've taken the laptop elsewhere and it works fine, so it obviously isn't something specific to my laptop.

Here's where it gets tricky. I've also been able to connect to the network at the hotel with my android phone and an old dell laptop I had laying around, and it works beautifully, so it isn't something with strictly the network.

That can only mean it has to be something to do with the way the two are communicating I would assume.

I've tried deleting some programs (apparently both AVG and Bonjour that came with iTunes have caused issues in the past), I've set a static IP address to the best of my ability, I've refreshed the TCP/IP config, I've done a winsock reset, and more. I can't for the life of me figure out why it still can't connect to the internet.

Any ideas for now?

I'll add my ipconfig later when I actually go somewhere that I can access the internet to post from that laptop. In the meantime suffice it to say that the only thing out of the ordinary is that the Default Gateway is blank.

Thanks in advance


My System SpecsSystem Spec
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21 Oct 2011   #2
cluberti

Windows 10 Pro x64
 
 

You sure the hotel hasn't just blacklisted your MAC address on your laptop? Generally they make free wifi available for guests, so unless you've got some agreement with them beforehand, it could be something that simple (especially if it works everywhere else, and other of your devices still work there). It's not likely going to be client-related, at least from your problem description.
My System SpecsSystem Spec
21 Oct 2011   #3
GreggK

Windows 7 Home Premium 64
 
 

I have permission from them, so I doubt thats it. Unless there is some sort of automated system that can automatically block it, which would be a handy program for a hotel to stop people from coming in and using it too much, but does this kind of program even exist? I'll have a talk with whoever is in charge of all that over there. I'm there so much they all know me, lol.
My System SpecsSystem Spec
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21 Oct 2011   #4
cluberti

Windows 10 Pro x64
 
 

Heh - indeed. Given your problem description, I'd highly doubt it's a client problem. Anything's possible, of course, but it almost appears to be blocking just your laptop, so I'd ask around.
My System SpecsSystem Spec
21 Oct 2011   #5
GreggK

Windows 7 Home Premium 64
 
 

Just for reference...

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\windows\system32>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : GreggKite-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8188CE Wireless LAN 802.11n PC
I-E NIC
Physical Address. . . . . . . . . : D0-DF-9A-11-6A-FB
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Autoconfiguration IPv4 Address. . : 169.254.17.62(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Atheros AR8152/8158 PCI-E Fast Ethernet C
ontroller (NDIS 6.20)
Physical Address. . . . . . . . . : 00-26-6C-C5-48-EF
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{FE0F5B7F-8A80-493D-9FC9-AF8BBC225075}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
My System SpecsSystem Spec
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 Unidentified Network, No internet access, tricky problem.




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