Internet traffic connectivity lost


  1. Posts : 6
    Windows 7 Home Premium x64bit
       #1

    Internet traffic connectivity lost


    Hoping someone can shed some light on a lost internet connection please.
    System is Acer 5336 win7 64 -bit with ie9 browser.
    Browser has been acting slow to open web pages and displays 'cannot open web page' quite frequently.
    Decided to uninstall ie9 via Progs & Features etc and assumed ie would default to ie8 as suggested by some websites.
    Wrong! Or in this case anyway...I have lost all internet connection.
    So this is what I've tried so far:
    System Restore
    Reset Router (Netgear DG834GT)
    Rebooted Router & factory reset
    Checked all cables & filters - all ok
    Opened Network sharing center - disabled & enabled LAN & Wireless network connection.
    Ran CMD - netsh in tip reset c:\resetlog.txt to reset TCP/IP
    Ran CMD to Ping 192.168.1.1 - DESTINATION NET UNREACHABLE message!
    Ran Network Diagnostic Tool - THE CONNECTION BETWEEN ACCESS POINT,ROUTER OR MODEM AND INTERNET IS BROKEN message.
    So the network gateway,DG834GT Router, is I'm assuming accessible but Windows can't receive traffic from Internet!?!
    Finally,ran Network Adaptor Troubleshooter which informed me:
    The Wireless connection doesn't have a valid IP configuration.

    So, I'm wondering if it's as simple as IE having been 'Lost' from my system or a missing Router path.
    Any ideas will be very welcome.
    Thanks.
      My Computer


  2. Posts : 2,588
    Microsoft Windows 8.1 Pro 64-bit
       #2

    Make sure you have it enabled:
    Internet traffic connectivity lost-capture.png
    You can't connect via internet explorer or any other browser to the internet?

    System Restore wont work so could you try an sfc /scannow in command prompt window

    You could try a repair install

    Did you try typing internet explorer, internet, or ie into the search bar (provided you have it enabled. If you don't, then look for it in programs)?
      My Computer


  3. Posts : 6
    Windows 7 Home Premium x64bit
    Thread Starter
       #3

    Thanks for the advice DustSailor...I appreciate the time and thought.
    After 5 days and a lot of swearing I finally found the culprit.
    MS had downloaded 3 critical updates which had knocked out the IE link and
    created a problem for the router; Ive not come across this one before so
    wasn't really looking for it.
    Have altered updates to be notified before downloading in future.
    Once again, many thanks...be happy.
    From a very thankful friend in the UK
      My Computer


 

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