Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Laptop keeps losing connection with new Dlink router

07 Nov 2011   #1
midstatemike

Windows 7 professional 64
 
 
Laptop keeps losing connection with new Dlink router

I have a customer that has just installed a new Dlink N300 router and cable modem internet. He has both a desk top which is hardwired to the router and a laptop which is using the wireless. The desk top does not have any problem with a connection but when he buts the laptop in hibernation it can not find the wireless connection. The odd thing about it is that even though he can not find his own network he can see other networks around him. Any ideas out there on how to solve this issue. This is the second router that we have installed so I am guessing it is not defective equipment.


My System SpecsSystem Spec
07 Nov 2011   #2
Chewguy

Windows 7 Home Premium 64-bit
 
 

You say he has a Cable modem Connection... That is not wireless... However, i assume you meant that it is a wireless modem not a cable modem. And how does he see other network connections (im assuming he sees these on the LapTop screen) if the laptop ONLY has no connection during hibernation? You cannot even see anything on the screen during hybernation. I want to help you, but your message is unclear.
My System SpecsSystem Spec
07 Nov 2011   #3
midstatemike

Windows 7 professional 64
 
 

let me clarify this a little he has a Dlink router connected to his cable modem. the modem is how he connects to his ISP.
In looking back I see it was not very clear... when he wakes the laptop from hibernation is when he can not reconnect to his wireless router unless he power cycles the router. He is able to see other networks on the list of connections but not his own.
My System SpecsSystem Spec
07 Nov 2011   #4
Darryl Licht

Windows 7 Ultimate 64 bit Steve Ballmer Signature Edition
 
 

A very common issue with hibernation. Many have remedied this by unchecking "Allow the computer to turn off this device to save power" under that devices advanced properties. Reboot after making the change, then test again.

Please let us know if this works for you...
My System SpecsSystem Spec
07 Nov 2011   #5
midstatemike

Windows 7 professional 64
 
 

No that did not work.
My System SpecsSystem Spec
07 Nov 2011   #6
Darryl Licht

Windows 7 Ultimate 64 bit Steve Ballmer Signature Edition
 
 

In that router is there a setting labled "keep connection alive"?
My System SpecsSystem Spec
Reply

 Laptop keeps losing connection with new Dlink router




Thread Tools





Similar help and support threads
Thread Forum
DLink DIR 835 Router - Browsers on one computer can't connect to inter
We just upgraded to a DLink DIR 835 Dual Band Router. All devices can connect to the WiFi channels and all devices but one work fine. I have one desktop that says it is connected to the WIFI with internet access but none of the browsers (Chrome, Firefox, IE) can connect. I can see the MAC address...
Network & Sharing
connection to wifi router from laptop intermittent
I have a desktop and a laptop, both Windows 7 Home 64 bit, using Internet Explorer 11. The desktop is Ethernet connection, the laptop is wifi, the DSL router is wifi provided by AT&t. I really don't recall seeing the problem with the desktop, and I get it a lot with the laptop. But I don't use the...
Network & Sharing
acer Laptop running windows 7 losing wireless connection and freezing
Evening guys. i have the following problem : Acer aspire 5750 laptop ( about 9 months old ) wireless internet with 'excellent' signal strength on internet windows 7 home premium the problem i'm getting is that constantly now the laptop losing its internet connection (goes to...
Network & Sharing
Router keeps losing internet connection and needs resetting.
I know that a lot of people aren't fans of the Virgin Media super hub, but I am not here slamming it as I don't think it is a problem with the hub itself, i think it may be something else. For the last few days of an evening after downloading large amounts of data using Bit-torrent i.e. 70GB, I...
Network & Sharing
Dlink DIR-615 Router
Just yesterday I bought a dlink dir-615 router for my other computer, a windows xp. I have three different ones, two windows sevens, and the aforementioned xp. The only one with a working internet connection is my laptop and I was told that I would be able to split that connection to the other...
Network & Sharing
getting "Status code 13' connecting to a di-524 dlink router wep shared key
Hi, I'm having a strange issue with my Windows 7 Lenovo S10 netbook and a friends WEP enabled router. I am able to connect to my home network wr54g linksys on WPA and at the office there's a guest network running (oddly) a 104bit WEP that I can use. However at my friends house I was...
Network & Sharing

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 10:25.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App