Not great with computers so bare with me.
Recently purchased a new hp envy 14 beats edition, I am unable to get access to the internet. My network sharing center tells me i am connected to the internet, but right below it says "no internet access" and my wireless connection strength bar on the bottom right hand side has a exclamation mark inside a yellow triangle on it.
I have another windows 7 computer, 2 smart phones and Xbox live running on this connection with no issues. I have tied the new HP at my parents house along with several friends and the same thing happens.
It will connect occasionally but for no longer than 5-8 minutes getting worse if i try to stream or download. (Does this on my wireless as well)
All software and hardware updates have been done every update possible including firmware for my modem (there wasn't one but i verified). I sent the computer back to hp for them to change the wireless card, but when i got it back to confirm the work had not been done. So in frustration i demanded a new computer and got one.
To my unpleasant surprise right out of the box the new laptop (same exact model and specs) had the EXACT same problem...
Now i do still have the original laptop as well, because i refuse to return it until my problem is fixed.
Both laptops connect and function flawlessly to the internet when i connect through an ethernet cable. I have also tried different browsers as well with still no luck (explorer and google chrome)
I am now faced to take matters into my own hands... Does any one think they can help :S
Thanks a lot