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Windows 7: Laptop taking a long time to connect to network share, if at all.


16 Nov 2011   #1

Windows 7 Professional x64 6.1 Build 7600
 
 
Laptop taking a long time to connect to network share, if at all.

For some reason my laptop takes forever to connect to a shared drive on my desktop on my home network. I've tried connecting to it by mapping the drive and through windows explorer and same thing. Sometimes it won't even connect at all. I don't have this issue with other computers on the network. And when I say a long time I am meaning like 5 minutes or more. At first it was maybe only 1-2 minutes but it is getting worse. My mouse icon has had the spinning ring around it trying to connect the whole time I have been writing this. Does anyone have any suggestions?

Both computers are Win 7 pro x64 with sp1. Desktop is wired directly to the router and laptop has excellent signal strength. Both have DHCP reservations set in the router. The way I usually connect is by starting a run box and typing \\[desktop pc name]\[share] then it just spins for a while.

My System SpecsSystem Spec
.

16 Nov 2011   #2
2xg
Microsoft MVP

Win7 & Win8 64bit
 
 

Hello,

From your laptop's Device Manager, locate the network adapter in question, right click on it, choose Advanced Tab, find link Speed and Duplex. Change the Auto Detect to Auto Negotiate 1000 or 100mbps. See if it helps.

Firewall or Security Software might be also interfering.
My System SpecsSystem Spec
16 Nov 2011   #3

Windows 7 Professional x64 6.1 Build 7600
 
 

Ok I checked device manager for my wireless NIC and did not have any of those options in advanced tab. Also checked the windows firewall and made sure any connections between my laptop and desktops internal ip's are completly unrestricted. Even tried turning off the firewall all together. Still the same thing. Anything else I can check?

Using AV for avast. Checked settings in there and all seemed ok.
My System SpecsSystem Spec
.


17 Nov 2011   #4
2xg
Microsoft MVP

Win7 & Win8 64bit
 
 

Can you please provide an ipconfig /all output of the working and the problematic computer, let's compare and review them?
Click on Start => in run or search box type cmd, press enter. From the command prompt (black screen), Copy and Paste these ipconfig /all >c:\ipconfig.txt . Please attach the .txt file to be found in your Local Disk 'C' on your next post.
My System SpecsSystem Spec
17 Nov 2011   #5

Windows 7 Professional x64 6.1 Build 7600
 
 

Been at work all day, but I will try to get the ipconfig from both computers tonight after class.
My System SpecsSystem Spec
18 Nov 2011   #6

Windows 7 Professional x64 6.1 Build 7600
 
 

Here's the desktop, that I am trying to connect to.

Windows IP Configuration
Host Name . . . . . . . . . . . . : Alex-Desktop-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : ok.cox.net
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . : ok.cox.net
Description . . . . . . . . . . . : Intel(R) 82566DC-2 Gigabit Network Connection
Physical Address. . . . . . . . . : 00-22-19-1C-5B-F3
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::d881:5577:63d9:5a5f%11(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.110(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Friday, November 18, 2011 8:00:37 AM
Lease Expires . . . . . . . . . . : Monday, December 25, 2147 2:52:29 PM
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 234889753
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-16-44-C4-3D-00-22-19-1C-5B-F3
DNS Servers . . . . . . . . . . . : 192.168.0.1
NetBIOS over Tcpip. . . . . . . . : Enabled
Tunnel adapter Teredo Tunneling Pseudo-Interface:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:1cbb:2d15:b739:ea2d(Preferred)
Link-local IPv6 Address . . . . . : fe80::1cbb:2d15:b739:ea2d%13(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled
Tunnel adapter isatap.ok.cox.net:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : ok.cox.net
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
My System SpecsSystem Spec
18 Nov 2011   #7

Windows 7 Professional x64 6.1 Build 7600
 
 

and the laptop I'm connecting from


Windows IP Configuration
Host Name . . . . . . . . . . . . : Alex-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : ok.cox.net
Ethernet adapter Bluetooth Network Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
Physical Address. . . . . . . . . : 00-1E-3D-A2-59-1D
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Ethernet adapter Local Area Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
Physical Address. . . . . . . . . : 00-1A-80-CC-B5-76
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter Wireless Network Connection:
Connection-specific DNS Suffix . : ok.cox.net
Description . . . . . . . . . . . : Intel(R) Wireless WiFi Link 4965AGN
Physical Address. . . . . . . . . : 00-1F-3B-56-B8-21
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::d845:fb0c:8fde:52df%10(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.111(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Wednesday, November 16, 2011 8:36:57 PM
Lease Expires . . . . . . . . . . : Monday, December 25, 2147 2:53:31 PM
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 184557371
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-13-86-07-FB-00-1A-80-CC-B5-76
DNS Servers . . . . . . . . . . . : 192.168.0.1
NetBIOS over Tcpip. . . . . . . . : Enabled
Tunnel adapter isatap.{08AAF83C-6917-454B-8045-3D7AF88ACDB1}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.{E389155F-59F9-41A9-83A6-08E22F53F6C9}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Teredo Tunneling Pseudo-Interface:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:1c5b:79c:b739:ea2d(Preferred)
Link-local IPv6 Address . . . . . : fe80::1c5b:79c:b739:ea2d%14(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled
Tunnel adapter isatap.ok.cox.net:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : ok.cox.net
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter 6TO4 Adapter:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
My System SpecsSystem Spec
18 Nov 2011   #8
2xg
Microsoft MVP

Win7 & Win8 64bit
 
 

Thanks for the output, both looks good. However, see if there's a recent driver for your Intel driver, then update it. Intel® Driver Update Utility

Is your Avast the Free AV or Security Software? Try disabling it for now, try connecting the shared folder and see if it helps.
My System SpecsSystem Spec
18 Nov 2011   #9

Windows 7 Professional x64 6.1 Build 7600
 
 

I just tried disabling windows firewall and avast on both machines.

Here's whats strange. Now I cannot access it at all by going to \\Alex-Desktop-PC. However when I go to \\192.168.0.110 (ip of desktop) it connects almost right away and brings up all my shared folders.

Going from the Desktop to a shared folder on the laptop is working fine though.


I will try updating the driver like you said then let you know.
My System SpecsSystem Spec
18 Nov 2011   #10

Windows 7 Professional x64 6.1 Build 7600
 
 

There were updates for the chipset and network on both computers. I installed both of them and tried it again.

It would still connect by ip, but going by computer name still had same problems. That finally just let to me renaming the desktop computer.

Now it works fine! I'm not sure why that mattered but it did. I recently reinstalled the OS on the desktop cause I had to replace the SSD (under warranty thankfully) so when I did I just named it the same as it was. I don't know how it would, but maybe that was part of the problem.
My System SpecsSystem Spec
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 Laptop taking a long time to connect to network share, if at all.




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