Unable to connect to wireless networks

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  1. Posts : 22
    Windows 7 Home Premium x64
       #1

    Unable to connect to wireless networks


    Hi, I've had my laptop now for a couple of months, and have recently noticed that it struggles to connect to wireless networks. The problem is strange in that it will quite happily connect to, and stay connected to some networks (ie my BT Home Hub), but will completely fail to connect to others (BT Openzone). The problem shown with Openzone is one relating to DNS, saying it is unable to resolve the primary DNS server. I've included a file detailing the results of network diagnostics - I won't pretend to know what it all means, so hopefully someone on here can tell me!

    BT Openzone is my primary source of internet, as the Home Hub I use is only when I go home to visit my family. I've been having to use a network cable to connect through my pc, which is inconvenient, and doesn't help me when I'm not at home.

    Also, I'm not sure, but the fact that my Microsoft Virtual Wifi Miniport Adapter is having problems (error coe 10 and will not start) may be something to do with it? I've tried updating drivers etc, but they won't install as the adapter itself cannot start.

    Please help!
      My Computer


  2. Posts : 22
    Windows 7 Home Premium x64
    Thread Starter
       #2

    Diagnostics


    Network Diagnostics.rarHere is the file mentioned.
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  3. Posts : 2,362
    Win7 H.Prem. 32bit+SP1
       #3

    It could help by flushing your DNS Cache. What is your DNS provider. How to Flush DNS | Networking - Miscellaneous | Asked and Answered
      My Computer


  4. Posts : 22
    Windows 7 Home Premium x64
    Thread Starter
       #4

    I'm afraid I have no idea what my DNS provider is, I'm not an expert on these things, and am pretty helpless as far as DNS goes. I tried flushing my cache, and stopping and starting the DNS client, to no avail, but when I entered ipconfig/displaydns into the command prompt all I got was "could not display the DNS Resolver Cache".

    Does this narrow things down at all?
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  5. Posts : 22
    Windows 7 Home Premium x64
    Thread Starter
       #5

    I've just looked, and on my pc, it lists the IPv4 DNS Servers as three numbers, two of which are 192.168.22.23, the other is the same, but ending .22.

    However, my laptop has two numbers, 8.26.56.26, and 156.154.70.22. The first one looks wrong to me, not sure what you think about it though?
      My Computer


  6. Posts : 2,362
    Win7 H.Prem. 32bit+SP1
       #6

    Open start menu, type cmd press enter, in the box that opens type ipconfig /all there is a space between g + / look for your dns servers as in my image.

    Unable to connect to wireless networks-rr.jpg

    Just type them in your next post.
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  7. Posts : 22
    Windows 7 Home Premium x64
    Thread Starter
       #7

    The same numbers as in my last post I'm afraid.

    8.26.56.26
    156.154.70.22

    Thanks Roderunner.
      My Computer


  8. Posts : 2,362
    Win7 H.Prem. 32bit+SP1
       #8

    This is what I found re your numbers.
    -
    IP: 8.26.56.26
    Decimal: 135936026
    Hostname: 8.26.56.26
    ISP: Level 3 Communications
    Organization: Peak 10
    Services: None detected
    Type: Corporate
    Assignment: Static IP
    Blacklist:
    Geolocation Information
    Country: United States us flag
    State/Region: North Carolina
    City: Charlotte
    Latitude: 35.206
    Longitude: -80.829
    Area Code: 704
    -
    IP: 156.154.70.22
    Decimal: 2627356182
    Hostname: 156.154.70.22
    ISP: NeuStar
    Organization: NeuStar
    Services: None detected
    Type: Corporate
    Assignment: Static IP
    Blacklist:
    Geolocation Information
    Country: United States us flag
    State/Region: Virginia
    City: Sterling
    Latitude: 38.9881
    Longitude: -77.4755
    Area Code: 703
    Postal Code: 20166
    -
    Can you access your router set up. What is it's Make & Model number.
      My Computer


  9. Posts : 22
    Windows 7 Home Premium x64
    Thread Starter
       #9

    Roderunner said:
    This is what I found re your numbers.
    -
    IP: 8.26.56.26
    Decimal: 135936026
    Hostname: 8.26.56.26
    ISP: Level 3 Communications
    Organization: Peak 10
    Services: None detected
    Type: Corporate
    Assignment: Static IP
    Blacklist:
    Geolocation Information
    Country: United States us flag
    State/Region: North Carolina
    City: Charlotte
    Latitude: 35.206
    Longitude: -80.829
    Area Code: 704
    -
    IP: 156.154.70.22
    Decimal: 2627356182
    Hostname: 156.154.70.22
    ISP: NeuStar
    Organization: NeuStar
    Services: None detected
    Type: Corporate
    Assignment: Static IP
    Blacklist:
    Geolocation Information
    Country: United States us flag
    State/Region: Virginia
    City: Sterling
    Latitude: 38.9881
    Longitude: -77.4755
    Area Code: 703
    Postal Code: 20166
    -
    Seems a bit strange to me, that each Ip states I'm in the us, when I'm actually in the UK. Also, each one is a different state. Surely that can't be right?

    As for my router, I don't have one. I'm connecting directly to BT Openzone, which is provided in the building where I live. I have no control over it, cannot reset the hardware or anything. All I can affect is my pc.
      My Computer


  10. Posts : 2,362
    Win7 H.Prem. 32bit+SP1
       #10

    The above are the locations of the dns providers, so don't worry about them.
    I suggest installing CCleaner follow my image on how to install it. Once done, open CCleaner, click on he 'Registry' tab and Scan for issues, fix all. Then click the 'Cleaner' tab, tick the box to add DNS Cache, Analyse and run. CCleaner is totally safe to use.

    Unable to connect to wireless networks-unblocking.jpg
      My Computer


 
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