Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: dns/internet problems need help thx

17 Nov 2011   #1
healme112

64bit
 
 
dns/internet problems need help thx

Hello people

great site i been reading alot of stuff my english is not so good but ill hope some

one can help me with this problem.

half year ago i had the problem with my internetconnection it was giving me a dns error no dns serves and it was everyday gone and gone i called the ISP guy and told the problem he said to me ther was no working on internet cabels so he said it should be internet but mines was not normal everyday was no internet or for houres and days about 3 or 4 time phone calles notting happend i had internet again i dont no how but now couple weeks later same problem comes again now my lan is active im getting incoming bytes also outgoing bytes but no internet i use cable my network Realtek PCIe GBE Family Controller i dont use a router

Code:
 
my Operating System: Windows 7 Home Premium 64-bit SP1
 
my cpu: Intel Core i7 2600 @ 3.40GHz
Sandy Bridge 32nm Technology
 
my ram: 6,00 GB Dual-Channel DDR3 @ 665MHz (9-9-9-24)
 
my motherboard: ECS H67H2-EM (CPU 1)
 
my graphics: ATI Radeon HD 5670 (MSI)
 
my hard drives: 1465GB Western Digital WDC WD15EARS-00MVWB0 (SATA)
 
i use superantispyware, g-data, malewarebytes, emisisoft antimalware, i also use ccleaner dayley i keep my pc on update.. also my google chroome 
 
i also did a hijack 
 
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 05:09:07, on 18-11-2011
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Boot mode: Normal
 
Running processes:
C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.12.57\ccSvcHst.exe
C:\Program Files (x86)\Origin\Origin.exe
C:\Program Files (x86)\MMTaskbar\MultiMon.exe
C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
C:\Program Files (x86)\G Data\TotalCare\AVKTray\AVKTray.exe
C:\Program Files (x86)\G Data\TotalCare\Firewall\GDFirewallTray.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Emsisoft Anti-Malware\a2guard.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Windows\SysWOW64\rundll32.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\hijackthis\Trend Micro\HiJackThis\HiJackThis.exe
 
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = Welcome to ALDI
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = Bing
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = MSN.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = MSN.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Bing
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Bing
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = MSN.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = 
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = 
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = 
F2 - REG:system.ini: UserInit=userinit.exe,
O2 - BHO: G Data WebFilter Class - {0124123D-61B4-456f-AF86-78C53A0790C5} - C:\Program Files (x86)\G Data\TotalCare\WebFilter\AvkWebIE.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Aanmeldhulp voor Windows Live ID - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: G Data BankGuard - {BA3295CF-17ED-4F49-9E95-D999A0ADBFDC} - C:\Program Files (x86)\Common Files\G Data\AVKProxy\BanksafeBHO.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: G Data WebFilter - {0124123D-61B4-456f-AF86-78C53A0790C5} - C:\Program Files (x86)\G Data\TotalCare\WebFilter\AvkWebIE.dll
O4 - HKLM\..\Run: [IAStorIcon] C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
O4 - HKLM\..\Run: [G Data AntiVirus Tray Application] C:\Program Files (x86)\G Data\TotalCare\AVKTray\AVKTray.exe
O4 - HKLM\..\Run: [GDFirewallTray] C:\Program Files (x86)\G Data\TotalCare\Firewall\GDFirewallTray.exe
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
O4 - HKLM\..\Run: [emsisoft anti-malware] "c:\program files (x86)\emsisoft anti-malware\a2guard.exe" /d=60
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\RunOnce: [AvgUninstallURL] cmd.exe /c start http://www.avg.com/nl.special-uninstallation-feedback-app?lic=SUFIMkstMks5WjQtN0hHWDktQUY3SUUtTjI3UFctTw"&"inst=NzYtOTIyNDczMTkzLVNUMTJPSSsxLUREVCswLUVVTEErMS1TVDEyQVBQKzE"&"prod=94"&"ver=2012.0.1808"&"mid=cff78a95d1a747d19b2319d59accc589-0646cc66ae6d94804ee451ddfc43ed829714fdd2
O4 - HKCU\..\Run: [FileHippo.com] "C:\Program Files (x86)\FileHippo.com\UpdateChecker.exe" /background
O4 - HKCU\..\Run: [EADM] "C:\Program Files (x86)\Origin\Origin.exe" -AutoStart
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
O4 - Global Startup: MultiMon Taskbar.lnk = C:\Program Files (x86)\MMTaskbar\MultiMon.exe
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_7461B1589E8B4FB7.dll/cmsidewiki.html
O9 - Extra button: PalTalk - {4EAFEF58-EEFA-4116-983D-03B49BCBFFFE} - C:\Program Files (x86)\Paltalk Messenger\Paltalk.exe
O9 - Extra button: eBay.nl - {0B65DCC9-1740-43dc-B19C-4F309FB6A6CA} - eBay, de wereldwijde online handelsplaats (file missing) (HKCU)
O9 - Extra 'Tools' menuitem: eBay.nl - {0B65DCC9-1740-43dc-B19C-4F309FB6A6CA} - eBay, de wereldwijde online handelsplaats (file missing) (HKCU)
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O20 - AppInit_DLLs: C:\Windows\SysWOW64\guard32.dll
O23 - Service: Emsisoft Anti-Malware 6.0 - Service (a2AntiMalware) - Emsi Software GmbH - C:\Program Files (x86)\Emsisoft Anti-Malware\a2service.exe
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing)
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: G Data AntiVirus Proxy (AVKProxy) - G Data Software AG - C:\Program Files (x86)\Common Files\G Data\AVKProxy\AVKProxy.exe
O23 - Service: G Data Scheduler (AVKService) - G Data Software AG - C:\Program Files (x86)\G Data\TotalCare\AVK\AVKService.exe
O23 - Service: G Data Bestandssysteembewaker (AVKWCtl) - G Data Software AG - C:\Program Files (x86)\G Data\TotalCare\AVK\AVKWCtlX64.exe
O23 - Service: Bonjour-service (Bonjour Service) - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: COMODO Internet Security Helper Service (cmdAgent) - COMODO - C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: G Data Backup Service (GDBackupSvc) - G Data Software AG - C:\Program Files (x86)\G Data\TotalCare\AVKBackup\AVKBackupService.exe
O23 - Service: G Data Persoonlijke Firewall (GDFwSvc) - G Data Software AG - C:\Program Files (x86)\G Data\TotalCare\Firewall\GDFwSvcx64.exe
O23 - Service: G Data Scanner (GDScan) - G Data Software AG - C:\Program Files (x86)\Common Files\G Data\GDScan\GDScan.exe
O23 - Service: G Data Tuner Service (GDTunerSvc) - G Data Software AG - C:\Program Files (x86)\G Data\TotalCare\AVKTuner\AVKTunerService.exe
O23 - Service: Google Updateservice (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update-service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Intel(R) Rapid Storage Technology (IAStorDataMgrSvc) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe
O23 - Service: iPod-service (iPod Service) - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Intel(R) Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Norton PC Checkup Application Launcher - Symantec Corporation - C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.12.57\SymcPCCULaunchSvc.exe
O23 - Service: Common Client Job Manager Service (PCCUJobMgr) - Symantec Corporation - C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.12.57\ccSvcHst.exe
O23 - Service: PnkBstrA - Unknown owner - C:\Windows\system32\PnkBstrA.exe
O23 - Service: PnkBstrB - Unknown owner - C:\Windows\system32\PnkBstrB.exe
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files (x86)\Common Files\Steam\SteamService.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: Intel(R) Management and Security Application User Notification Service (UNS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
 
--
End of file - 11746 bytes
http://www.speedtest.net/result/1598453158.png




My System SpecsSystem Spec
.
18 Nov 2011   #2
DustSailor

Microsoft Windows 8.1 Pro 64-bit
 
 

try unplugging your modem for about 30 seconds, then plug it back in. Restart your computer.

Also, I highly recommend you get a router. They provide a hardware firewall in addition to your software firewall on your computer. Netgear gives their own explaination: Why Do I Need a Router When I Already Have an Internet Connection?

Re
My System SpecsSystem Spec
18 Nov 2011   #3
healme112

64bit
 
 

Quote   Quote: Originally Posted by DustSailor View Post
try unplugging your modem for about 30 seconds, then plug it back in. Restart your computer.

Also, I highly recommend you get a router. They provide a hardware firewall in addition to your software firewall on your computer. Netgear gives their own explaination: Why Do I Need a Router When I Already Have an Internet Connection?

Re
hi thx i did both not realy working i got a problem in dns i think
My System SpecsSystem Spec
.

18 Nov 2011   #4
DustSailor

Microsoft Windows 8.1 Pro 64-bit
 
 

type cmd in start menu, RIGHT click it, select 'run as administrator'. Enter password if you have to. In the Command Prompt window type ipconfig /flushdns and hit Enter. Restart computer.
My System SpecsSystem Spec
19 Nov 2011   #5
healme112

64bit
 
 

Quote   Quote: Originally Posted by DustSailor View Post
type cmd in start menu, RIGHT click it, select 'run as administrator'. Enter password if you have to. In the Command Prompt window type ipconfig /flushdns and hit Enter. Restart computer.
thx mate
My System SpecsSystem Spec
19 Nov 2011   #6
DustSailor

Microsoft Windows 8.1 Pro 64-bit
 
 

thanks... did it do the trick?
My System SpecsSystem Spec
26 Feb 2012   #7
sentinal

Windows 7 Ultimate 32bit
 
 

it's definitely a problem related to your current DNS which i guess is your ISP's?
Try switching to OpenDNS or Google Public DNS to avoid these problems in the future or better if you run a DNS Benchmark and find out which DNS is best for you...
My System SpecsSystem Spec
Reply

 dns/internet problems need help thx




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
AT&T Internet Problems
I have AT&T DSL with filters on all my jacks and Iíve constantly had trouble with losing the connection off and on all day long. This has been going on for over 2 years but AT&T does not show any problems on their lines and a tech came out (August 2013) and didnít find anything on the lines going...
Network & Sharing
Internet Problems
Hi we have a Linksys WAG160Nv2 and we are getting slow speeds :cry:(See below) First of all the router says its not designed for multiple PCs???? We have 2 phone 1 console and 3 pcs nearly always connected the the router, if the router has been on for a few days it will drop out. If...
Network & Sharing
Serious problems with internet.
hi, sorry if this is a dupe post but i really can not be bothered reading through 15k of threads. anyway, since i got win7 ultimate iv been having really bad internet problems. the problem isnt the internet, because i can connect to steam and websites perfectly. but when i try to connect to a...
Network & Sharing
Internet Problems!!
My internet worked fine until about 9 days ago when i installed Norton. Now, I can't get internet pages to load completely without having to refresh the page several times. This happens in Firefox and IE....Chrome won't load anything. I unistalled the Norton, emptied cookies, checked drivers for...
Browsers & Mail
Problems with Internet
Hello, I am currently having problems with my internet on only this PC, I really don't want to reformat because that takes forever. I have tried Fix7 or something. Tried scanning with KIS and uninstalled that to see if that was the problems I also reset the router to reconfiger is mostly...
Network & Sharing


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 13:42.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App