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Windows 7: Windows not connecting to network which is known to work.

18 Nov 2011   #1
GreenAsus

Windows 7 Home Premium 64bit
 
 
Windows not connecting to network which is known to work.

Hey, I'm not sure if this is posted anywhere else, but with my laptop (spec's below) I can see that my home network is there but windows fails to connect to it. I've been though the troubleshooter but nothing seems to work. Now the reason why I know this network works is because my mother and sisters laptop works fine on the network.

Also I does sometimes work. If I'm in the same room as router is seems to work fine. But when I'm in the other end of the house it fails to connect even though windows says it has 3-4 bars of the wifi signal.

Also on a less important note, when if actually connects the bars on the taskbar only shows it full wifi signal even it it only has 3 or 4.. any one know a solution?

Any feed back would be very helpful.

Thanks Trent


My System SpecsSystem Spec
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18 Nov 2011   #2
Maguscreed

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

Can you clarify something.
That laptop model came with several wifi devices depending on region/country etc..
do you have the azurewave, intel, wimax... do you know?
My System SpecsSystem Spec
18 Nov 2011   #3
GreenAsus

Windows 7 Home Premium 64bit
 
 

Yeah its a Core i3 - intel. I'm in Australia
My System SpecsSystem Spec
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18 Nov 2011   #4
Maguscreed

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

What it comes to is I believe you need to update the drivers for your wifi device.
Now there are updates for all three of the possibilities, but we really need to know which one you have.
ASUSTeK Computer Inc. -Support- Drivers and Download K53E
it would be one of the items under wireless there.
My System SpecsSystem Spec
18 Nov 2011   #5
GreenAsus

Windows 7 Home Premium 64bit
 
 

I have no idea which one i need to download. :S
Also if i download a bluetooth thingy from that site will i have bluetooth on my laptop?
My System SpecsSystem Spec
18 Nov 2011   #6
Maguscreed

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

I can't be certain based on the current information I have.
That laptop did come with bluetooth support, but it was an optional feature.
Kind of a coin toss as to whether yours has it or not.
If it doesn't attempting to install the driver should just result in an error message.
My System SpecsSystem Spec
18 Nov 2011   #7
GreenAsus

Windows 7 Home Premium 64bit
 
 

Thanks.
My System SpecsSystem Spec
18 Nov 2011   #8
Maguscreed

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

oh if the wireless itself is outdated (and intel) this tool may point you to what you need.
Intel® Driver Update Utility
My System SpecsSystem Spec
18 Nov 2011   #9
GreenAsus

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by Maguscreed View Post
oh if the wireless itself is outdated (and intel) this tool may point you to what you need.
Intel® Driver Update Utility
Thanks. Giving it a shot now
My System SpecsSystem Spec
19 Nov 2011   #10
GreenAsus

Windows 7 Home Premium 64bit
 
 

My wireless was up to date.
My System SpecsSystem Spec
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 Windows not connecting to network which is known to work.




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