No Internet Access on wireless network


  1. Posts : 4
    Windows 7 Home Basic x32
       #1

    No Internet Access on wireless network


    I'm usin HP 630 laptop with Win 7 Home Basic OS, and I have trouble connecting to a wireless network, in fact I can connect to a network but I dont have internet access, I'm using TP-LINK (TD-W8901GB (Annex B)) router.
    Does anyone know how to fix this?
      My Computer


  2. 2xg
    Posts : 2,377
    Win7 & Win8 64bit
       #2

    Hi Max123,

    You may refresh your wireless profiles stored by deleting all of them, then try again to reconnect to your own SSID make sure to type in the correct network encryption.
    An option is to manually add SSID:
    How to Connect to Hidden Wireless Networks | 7 Tutorials

    Test your connection after. If that didn't help at all please provide an ipconfig /all output.
    Click on the Start Menu search box area type cmd, right click on cmd see at the top, and click on Run as Administrator. From the command prompt (black screen), Copy and Paste these ipconfig /all >c:\ipconfig.txt . Please attach the .txt file to be found in your Local Disk 'C' on your next post.
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  3. Posts : 4
    Windows 7 Home Basic x32
    Thread Starter
       #3

    That didnt worked for me.
    Here you go a txt file you wanted, its in attachments!
    Thanks for helping.
    No Internet Access on wireless network Attached Files
      My Computer


  4. 2xg
    Posts : 2,377
    Win7 & Win8 64bit
       #4

    Is your wired connection working?

    Is is possible to get another ipconfig /all output from a working computer for comparison?
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  5. Posts : 4
    Windows 7 Home Basic x32
    Thread Starter
       #5

    Yes, my boardband connection is working on a PC, and laptop, but I cant make wireless internet access on my laptop...
    I will send you now ipconfig from my PC, im using win XP OS on it... I hope it will help!
    Thanks again.
    No Internet Access on wireless network Attached Files
      My Computer


  6. Posts : 7,055
    Windows 7 Home Premium 32 bit
       #6

    @Max123, please go through the modem manual on setting up the wireless network.

    In the LAN IP Setup page you should be able to check a settiing "use Router as DHCP Server" That should assign an IP address to your laptop to connect to the internet.
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  7. 2xg
    Posts : 2,377
    Win7 & Win8 64bit
       #7

    Just to verify, this output is from the problematic computer, however you are not able to wireless connect.
    Description . . . . . . . . . . . : Atheros AR9285 802.11b/g/n WiFi Adapter
    Physical Address. . . . . . . . . : 74-DE-2B-06-61-9D
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IPv4 Address. . . . . . . . . . . : 10.101.155.203(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.224.0
    Lease Obtained. . . . . . . . . . : Thursday, December 15, 2011 6:08:15 PM
    Lease Expires . . . . . . . . . . : Thursday, December 22, 2011 6:08:15 PM
    Default Gateway . . . . . . . . . : 10.101.128.1
    DHCP Server . . . . . . . . . . . : 10.120.1.166
    DNS Servers . . . . . . . . . . . : 10.120.1.6
    10.120.1.7
    NetBIOS over Tcpip. . . . . . . . : Enabled
    This output from a working computer has a totally different subnet from the non-working computer. Where did you connect this to? From the same Router or Modem?
    Ethernet adapter Local Area Connection:
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : VIA Compatable Fast Ethernet Adapter
    Physical Address. . . . . . . . . : 00-13-8F-59-55-8A
    Dhcp Enabled. . . . . . . . . . . : No
    IP Address. . . . . . . . . . . . : 192.168.1.2
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Default Gateway . . . . . . . . . : 192.168.1.1
    DNS Servers . . . . . . . . . . . : 192.168.1.1
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  8. Posts : 4
    Windows 7 Home Basic x32
    Thread Starter
       #8

    Yes... I connected my laptop, and PC to same modem/router... Is that sirious problem? How to solve that?
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  9. 2xg
    Posts : 2,377
    Win7 & Win8 64bit
       #9

    The 192.168.X.X is a Private IP and should be correct, however it is showing that it's assigned a Fixed IP. The output from the problematic computer has DHCP enabled.

    I wonder if you're connected to a different Wi-Fi connection (perhaps from your neighbor) and not from your own SSID? Do you have another WAP (Wireless Access Point) in your home?

    Can you try changing the Wireless setting to a Static IP on the problematic computer?
    Please follow this guide on how to do this, make sure to choose the Wireless setting and not the LAN.
    Assign the following Addresses manually. If 192.168.1.5 is being used, change it to the next one which is a 6, 7 or 8.

    IP Address. . . . . . . . . . . . : 192.168.1.5
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Default Gateway . . . . . . . . . : 192.168.1.1
    DNS Servers . . . . . . . . . . . : 192.168.1.1

    Please give us an update.
      My Computer


  10. Posts : 145
    Windows 7 Enterprise x64 SP1 Version 6.1 Build 7601
       #10

    Hi,
    10 easy steps to solve your problem:

    1. Restart router and wait cca. 5 mins while router boot's up again
    2. delete network profile on your comp
    3. uninstall wireless adapter driver
    4. reinsert wireless adapter (using wireless button or USB key)
    5. install original driver for your wireless adapter
    6 reboot your computer
    7. in network and sharing center>manage adapter settings right click on your adapter icon and apply setting from 2xg's post or use these settings:
    *********************************
    IP Address. . . . . . . 192.168.1.200
    Subnet Mask . . . . . 255.255.255.0
    Default Gateway . . .192.168.1.1
    DNS Servers:
    Primary: 4.2.2.2
    Secondary: 192.168.1.1
    *********************************
    8. shut down your protection components (AV,Firewall...)
    5. manualy create network profile in network and sharing center>setup new conneciton or network>manualy connect to wireless network.
    9. connect
    10. turn back on your protections components (AV,Firewall...)

    now should work just fine

    if you're still having problems after all then:
    1. shut down your protection components (AV,Firewall...)
    2. troubleshoot network using network troubleshooter
    3. turn back on your protections components (AV,Firewall...)

    cheers!
    codekiddy
    Last edited by codekiddy; 21 Dec 2011 at 13:23. Reason: Adding additional info.
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