Help - Programs Will NOT Connect to the Internet


  1. Posts : 15
    Windows 7 Professional x32 6.1.7601 Service Pack 1 build 7601
       #1

    Help - Programs Will NOT Connect to the Internet


    Help - Programs Will NOT connect to the internet.
    I have tried everything, my internet browser connects just fine.
    But things like skype, teamviewer, games, any application, it wont let me connect to the internet. Any way to fix this?
      My Computer


  2. Posts : 388
    Windows 7 Home Premium 64 Bit OS
       #2

    Can you please list the EVERYTHING you have tried.

    Most probably this is a problem with your antivirus/ firewall/ router.
    If you are using a router, you say you still are able to browse so look
    for the product and find out if programs may be being blocked and if
    so, how to allow them to establish an outbound connection.

    Similarly, try lowering the Windows Firewall security features by choosing
    a Home network setting to see if that makes any difference and/or disabling
    the firewall completely as a process of elimination.

    Similarly again, as a process of elimination, if you are using an antivirus
    software, try:

    1) Disabling it to see if the problem persists
    2) If disabling the antivirus allows the programs to connect then you need to research how to
    allow programs into a trusted list for that particular product
    3) If the antivirus doesn't let you connect after allowing the programs into a trusted list allowing outbound connections, try uninstalling the antivirus and then reinstalling and applying the same trusted program settings- again as a process of elimination

    Hope this may be of some assistance
      My Computer


  3. Posts : 15
    Windows 7 Professional x32 6.1.7601 Service Pack 1 build 7601
    Thread Starter
       #3

    I've tried Malware Bytes and Microsoft virus removal, it removed the virus' but I still can do anything, it wont let me open fire wall, i get the error codes: 0xD69 and 0x80070424.
      My Computer


  4. Posts : 15
    Windows 7 Professional x32 6.1.7601 Service Pack 1 build 7601
    Thread Starter
       #4

    Sorry for the double post, but I removed my Anti-Virus program (AVG) and it did not help.
      My Computer


  5. Posts : 3,427
    Windows 10 Pro x64
       #5

    Hi Windows7User11,

    couple of questions:
    1) are you behind a router
    2) If yes, does said Router have UPnP enabled?
    3) What firewall are you using?
      My Computer


  6. Posts : 168
    Windows 7 Ultumate x64
       #6

    the programs you mentioned might be blocked by the firewall but they are not usually..can you check if they are blocked from internet access or not?
    and see Under IE, Tools, Internet Options, Connections, LAN Settings, Use a proxy server...is ticked? if it is uncheck it..and see if things work..
      My Computer


 

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