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Windows 7: Cannot connect to the Internet

16 Dec 2011   #1
shirley92

Windows 7 Home Premium x64
 
 
Cannot connect to the Internet

Hi there,
Does any know how to fix internet problem?
I cannot connect to the internet for some reason after upgrading Win7 to a genuine system I guess

I tried command prompt and this is what I obtained:

Windows IP Configuration

Host Name . . . . . . . . . . . . : ShirleyLac-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NVIDIA nForce 10/100/1000 Mbps Ethernet
Physical Address. . . . . . . . . : 00-26-2D-20-2F-C5
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::2041:cab5:959a:690e%10(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.2(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : December-16-11 2:05:32 PM
Lease Expires . . . . . . . . . . : December-17-11 2:05:33 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 234890797
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-74-9D-CC-00-26-2D-20-2F-C5

DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{AFD614AD-B43F-4231-954F-8011198EB3D9}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 9:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

All posts are greatly appreciated


My System SpecsSystem Spec
.
16 Dec 2011   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Could we get some info on your networking setup?

Like ISP, router, homegroup or workgroup?
My System SpecsSystem Spec
16 Dec 2011   #3
shirley92

Windows 7 Home Premium x64
 
 

It's a desktop and I'm using cable for connection and it is a home network
My laptop is connected but for some reason the desktop is not
I did try unplug and replug the cable and everything many times, but it still does not work
It keeps saying unidentified network even though laptop works fine
My System SpecsSystem Spec
.

16 Dec 2011   #4
paulpicks21

Windows 7 Professional 64 bit
 
 

Hi Shirley,

Did you do an inplace upgrade to windows 7 on the pc or did you use a CD and do a clean install?


If it was a clean install then you may be missing the motherboard drivers for the ethernet/internet
My System SpecsSystem Spec
16 Dec 2011   #5
shirley92

Windows 7 Home Premium x64
 
 

So how do I fix it now then?
My System SpecsSystem Spec
16 Dec 2011   #6
shirley92

Windows 7 Home Premium x64
 
 

Hi folks,
I tried disable Kaspersky and the internet works, but when I enable it again, it stops working
Any idea on what happens here? how can I enable an antivirus software and the internet works at the same time?
:'( already spent a whole day on trying different solutions
My System SpecsSystem Spec
Reply

 Cannot connect to the Internet




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