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Windows 7: Remote Desktop connection problems Windows 7 Home Basic

23 Dec 2011   #1
MapKZN

Windows 7 Home Basic
 
 
Remote Desktop connection problems Windows 7 Home Basic

I have an interesting challenge with Remote Desktop.

I am connecting via a VPN (using Shrewsoft) to a Windows XP SP3 computer in the UK. The tunnel is created successfully and when I connect using my own personal laptop (Lenovo) I am able to connect and login. My Lenovo is running Windows 7 Professional SP1.

The person I am configuring this connection for is using a Samsung RV511 running Windows 7 Home Basic. Once again the VPN connection is establsihed succesfully using Shrewsoft, however when connecting using Remote Desktop, the connection shows me the remote screen, with the ip address showing at the top, however the login dialogue box does not show. The background colour of the remote screen shows, just no login credentials box.

I have optimised the MTU settings on the computer involved, turned off bitmap caching on the Remote Desktop Connection settings, disabled all firewalls, all anti virus software, all to no avail. The computer is connecting to a DSL router via a wireless connection.

Any suggestions (aside from installing Team Viewer) would help. Thanks


My System SpecsSystem Spec
23 Dec 2011   #2
richnrockville

Windows 7 Pro x64 SP1
 
 

Quote   Quote: Originally Posted by MapKZN View Post
I have an interesting challenge with Remote Desktop.
......
The person I am configuring this connection for is using a Samsung RV511 running Windows 7 Home Basic. ....

Any suggestions (aside from installing Team Viewer) would help. Thanks
MapKZN Welcome to the windows 7 forums.

quoted from rdp at
Remote Desktop Connection: frequently asked questions


You can't use Remote Desktop Connection to connect to a computer using Windows 7 Starter, Windows 7 Home Basic, or Windows 7 Home Premium.


end of story.
Sorry

Rich
My System SpecsSystem Spec
23 Dec 2011   #3
MapKZN

Windows 7 Home Basic
 
 

Hi Rich, if you read the full explanation, you will see that the computer I am connecting to is running XP SP3, and I am connecting from a Windows 7 Home basic computer. To the best of my knowledge, there is no problem in using the Home 7 basic as the client, only if you are attempting to use it as the "server
"
My System SpecsSystem Spec
23 Dec 2011   #4
richnrockville

Windows 7 Pro x64 SP1
 
 

Quote   Quote: Originally Posted by MapKZN View Post
Hi Rich, if you read the full explanation, you will see that the computer I am connecting to is running XP SP3, and I am connecting from a Windows 7 Home basic computer. To the best of my knowledge, there is no problem in using the Home 7 basic as the client, only if you are attempting to use it as the "server
"
Sorry, I misread your message.

you do have the option turned on in his xp that allows remote connections?

Rich
My System SpecsSystem Spec
23 Dec 2011   #5
MapKZN

Windows 7 Home Basic
 
 

Yep. the self same connnection has been in use for the last two years using an older laptop, and as I mentioned, when I connect using my laptop, it works fine.
My System SpecsSystem Spec
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 Remote Desktop connection problems Windows 7 Home Basic




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